Contact Luminair Support

by Bazzlive

Glitchy and crashes, not expected from a app that was $99, I have a lot more to worry about at my events than a glitchy app. Lights will be set to sound activated like before and now I’m out almost $200 for having to buy a app twice since instead of offering a update for the original version, they made the original version incompatible with current operating systems so you must purchase at full price again. Not cool

by JnJMU

I arrived at a remote lake resort without cell access only to find that the update had downloaded, and refused to run. Has been fine for years, now they deliberately broke it on an update.

Big 4th of July event, and my lights don’t work. Never again will I trust Luminair. I’ll spend all weekend setting up something else, but I’ll never send these thieves another cent.

by Bobbyboi

Used to use this app flawlessly for four years now all other versions have been great experienced crashing now and then but not to the point where I was worried to use it for a show. Then luminaire four comes out they start a subscription model where you have to pay every month I came in and I do it because the pop-ups in the watered down version of Luminair for that was trying to be passed as the legacy Luminair was way annoying I also wanted to use certain effects features that were not accessed in the legacy version. But this app consistently crashes now all I’m trying to do is pick a color the second I click on it boom crash I force close the app open it back up try to do it again crash. Seems like this should be getting better considering now that we’re paying monthly, and I thought that was the point but here we are isn’t the only problem I found that I’m seriously disappointed and I wish there was an option to revert to an older version that was more stable and reliable. I’ve recommended this app to many people who have loved it but sadly I will be turning people away from it unless any of this gets fixed.