Allegion ENGAGE Reviews

Allegion ENGAGE Reviews

Published by on 2025-03-19

🏷️ About: Welcome to ENGAGE™ technology, the new connectivity platform from Allegion that makes it easy to connect people, openings and access together, delivering cost-effective intelligence and efficiency to any facility. Combined with the new Schlage NDE-Series wireless lock, ENGAGE technology opens the door to a new level of intelligence with optimal visibility and control.


       


Overall Customer Experience 😎


😎 Positive experience
54.0%

🫥 Neutral
24.0%

🤬 Negative experience
22.0%

~ from Justuseapp.com NLP analysis of 43 combined software reviews.



Read 20 Customer Service Reviews 😠💢

2.2 out of 5
Terrible

Why is it that every time I try to update a lock, I receive a message stating not connected to wifi or turn on Bluetooth when both are clearly on and connected! Always an issue! Many cons zero pros - please fix your awful app that does not work! How can you stand behind such a horrible product?

MTB Labeling

Absolutely terrible app. When trying to connect to a reader via Bluetooth it never successfully connects.

Crap

If I could give zero stars I would. This updated version is the worst! I work in a space with 60+ companies, and what good is it if I cant even grant individuals access to their office spaces! I can’t update the door locks, and when I called support the tech told me that the new version is not really compatible with apple products, well isn’t that just wonderful.

Still horrible

There’s no way of knowing you’re updating the users. Once you hit sync, they’re not progress bar or anything showing it’s updating. There is also no confirmation showing it has been updated. This is ridiculous.

Plus stop asking about using location services every time I open AllegionENGAGE . You sure know how to loose customers.

Hot Garbage

System is always buggy. Locks never connect to WiFi or to devices that are being used to make changes. Updates never occur without running in to constant issues. It seems as though the developer has come out with an updated app, and this still has yet to help with all of the previous reoccurring problems. I will recommend to everyone I know to NEVER use this product! EVER!

Credential Enrollment Timeout

AllegionENGAGE will not let me add new credentials to any of my locks. Waste of $5000 on these stupid locks.

New property

New property and cannot delete files on engage. App forcefully closes

Terrible app

App continues to crash. Terrible terrible terrible. Spent 7k for my property and can’t get 1 lock to program. Someone needs to fix this ASAP.

ABSOLUTELY GARBAGE APP ALWAYS CRASHES

This is worst app I’ve had to work with in my many years installing wireless locks. Cannot load anything, constantly crashes. AVOID AT ALL COSTS

Garbage

App and lock continue to go bad or don’t sync whoever designed these two things needs to get fired

Horrible!

Doors just stop working under resident keys but masters still work. You try to delete to reset and now you can’t connect to the door or find the door on AllegionENGAGE . No devices found at all as a matter of fact. Then you have to purchase a new lock in order to get the door working again for the resident. This is the worst software ever! Batteries are constantly dying in less than a year. Some doors we’ve had to change batteries out 3 times and the year isn’t over. Do yourself a favor and DO NOT PURCHASE this product! I wish I could give 0 stars!

Fix your app so I can do my job.

Fix your app so I can do my job. This is the most frustrating thing. AllegionENGAGE crashes 99% of the time when I try to use it.

Doesn’t work with iPhone 15 update

Ever since updating I cannot use AllegionENGAGE it just says “not connected to wifi or SSID”, which is insane. I’m connected to wifi and using all other apps with no issue.

Absolutely awful!

Senior living

I’m a director at a senior living community and it is unreal how poorly this system is. Do not buy it!
All the reviews are correct. They just stop working and you can’t re commission the lock. I’ve spent hours and hours trying to get them to work again. I expect a better product from Schlage.

Wow. Disappointed again.

Schlage has once again created an underwhelming, corner cutting, unacceptably prices system. App constantly crashes, it won’t allow master keys without allowing no new users to sync to new locks, credentials will just disappear from the system without being able to reprogram them making them completely useless.

Unacceptable. Fix this.

Crashes When You Try to Delete a Device

Crashes every time I try to delete a Unit to turn it over to the building owner after the last update. Was already a weirdly unintuitive software and this is the final straw to make me hate having to use AllegionENGAGE. Why this is the software that comes with a standard entry door spec is beyond me.

Bad

Unfortunately this is probably the worst security/fob system I could possibly imagine. If you’re looking for remote access control this is not the system you should invest in. Everything you do with this system requires you to physically be on sight at each reader to sync the system for every single change made.

Horrible system

We have had nothing but nightmares. This software for key fobs worked good at first then they mentioned that they have a paid software that works better. Syncing is an issue, key fobs suddenly stop working, they pick up the phones for tech support but everyone has a different approach of find a solution that does nothing.

Easy Enough

It isn’t the best and most user friendly software. I have it for a business and it’s worked for the last 5 years. We are constantly having to reprogram fobs with employees interchanging. Batteries are having to be changed out every few months but it’s understandable as we have employees going in and out of these doors constantly, every day all day. We have locks on the doors too so if a battery does go out, we can get in and change them out. My only complaint is how long it takes when reprogramming. It doesn’t always work so it’s a constant battle of deleting cookies, closing AllegionENGAGE , logging back in and trying again. Sometimes I have to do that process 3 or 4 times before I can get a fob to connect and reprogram. I usually have to set aside a few hours to program a small handful of fobs on 3 doors.

Love managing my locks using my cell

Great app & easy to use. Love it.



Is Allegion ENGAGE Safe? 🙏

Yes. Allegion ENGAGE is very safe to use. This is based on our NLP (Natural language processing) analysis of over 43 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.2/5 . Justuseapp Safety Score for Allegion ENGAGE Is 71.1/100.

Safety Analysis

67.4% of users say app is Risky 🚨
67.4%

20.9% of users say app is Safe 👍
20.9%

11.6% of users have Some Concerns ⚠️
11.6%


Is Allegion ENGAGE Legit? 💯

Yes. Allegion ENGAGE is a totally legit app. This conclusion was arrived at by running over 43 Allegion ENGAGE User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Allegion ENGAGE Is 100/100..

🔏 Privacy & Data Safety

Allegion ENGAGE collected the following data from you:

  • Data Not Linked to You:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

How was your experience with Allegion ENGAGE? Post a Review




Features

So whether you want the simplicity of a standalone system or the sophistication of fully integrated access control with one of our alliance partners, ENGAGE technology delivers a new level of security and convenience to the workplace.

Welcome to ENGAGE™ technology, the new connectivity platform from Allegion that makes it easy to connect people, openings and access together, delivering cost-effective intelligence and efficiency to any facility.

Combined with the new Schlage NDE-Series wireless lock, ENGAGE technology opens the door to a new level of intelligence with optimal visibility and control.

With ENGAGE technology, it’s more affordable than ever to use electronic locks and credentials for interior offices, common areas and sensitive spaces.

Solutions featuring ENGAGE technology can be customized to fit any size of business or budget and easily adapt to your growing or changing business needs.

  Contact Support
Developer:
Schlage Lock Company