Contact Reverso translate and learn Support

I’d been using this app for over a year and used to love it. In the quiz section I had an “excellent” rating and had over 200 words memorized, but now, randomly, I have a “good” rating showing only 30 words memorized. In the past I would go through and correct the lists, rechecking “memorized” again and again for each individual word, to show that I had memorized them already. But the bug is continually happening, so today I give up. Also, I have noticed several faulty English to Spanish translations. I’m a native English speaker, with Intermediate to advanced Spanish language skills. If you are a beginner, there is no way for you to know when these translations are inaccurate. I don’t know how to upgrade for possible bug fixes. Instead of deleting this app so I can install a possibly upgraded version, my version just goes to the cloud and then downloads back the same way.

For the life of me I can’t understand what’s going on in the “Practice” and “Learn” areas of the app. Sentences and words flash across the screen but there is no clear objective to why. A small explanation popping up would be helpful. Also, if you press the microphone button in those areas it doesn’t speak the translation or takes forever to do so. I have no idea how I’m supposed to practice or learn anything without bare words on a screen. I can read a Spanish newspaper if I wanted that. Otherwise the search feature and examples section are pretty great.

I keep getting a prompt to buy reverse so premium however when I try to do it I get the message that in app purchases are not permitted. Then when I go to the App Store, and try to purchase the premium addition, I get thrown back to the app itself with the same message. If you really want to sell the premium version, you need to fix this problem. It has been going on for months and I thought it would be fixed by now. Since it hasn’t, I am writing this review. I certainly hope someone reads them.