Contact Speak Translate Support

by Disappointedpayingcustomer

I bought this app a while ago, couple years back paid $39 or something like that. At the time it was ok, I was in Germany and needed speech to speech translator & it came with offline speech to speech translation version with many other feature that was crucial to be able to speak choppy broken German through this app that some give puzzled looks but after quick read most can decipher its meaning, but it does not understand a lot of dialects or any slang. It is a one for one translator. That sometimes does not pick up on certain accents like my thick Texas accent. But it was sub par to begin with and now i am back in Germany and pull out my expensive translator to find out all the feature I once had are now being hustled at $6,99 A month after the high initial cost of buying this app that was sub par to begin with I don’t see any extra add on features, except what I used to already get when I purchased the app. What justifies the price gouging after i already paid a premium price at the initial purchase & now I don’t get what I already paid for. Might as well use google same translation it’s free and works about the same especially if you have to be online now

by Killian1995

Like many other reviewers here, I just realized that this app has been charging me for over a year for a subscription that I never agreed to. I never even used this stupid app, I deleted it within minutes of installing once I realized it was trying to get me to sign up for an premium subscription.
Since then the app has been charging me $5.49 per month, which happens to be the exact same fee as my iTunes subscription so the billing notifications look identical. Apple refuses to refund me, looks like this unethical developer is refusing all the hundreds of other customers who have had the exact same experience as me.
I don’t expect I will receive any refund at this point, so I will just say SHAME ON YOU.
$100 is a huge amount of money for me, as it is for many people, and you have done nothing short of STEAL IT FROM OUT OF MY POCKET.
I am extremely disappointed that Apple seems to be okay with this kind of fraud being perpetrated through their platform.

by Lianaabc

I’ve been completely gypped!😫 a few months ago I did a free trial without realizing this app costs $40! Never would’ve gone for that since google is free. But during the trial it was useful and worked well so I justified it after I got charged. Then a few weeks later an “updated” version was forced upon me and now it’s the worst app I’ve ever experienced! There’s never a time when I open the app and it’s not frozen. Sometimes is a takes one to two minutes and then it catches up with what I’ve been trying to do. Sometimes it doesn’t work at all! There’s also never a time when I go to paste a sentence to be translated and it doesn’t let me paste until many tries later. To get a simple translation is always at least a two minute ordeal! I am deleting this app because it’s one of the more frustrating parts of my day, and I strongly feel I deserve a refund!