Contact iTranslate Translator

Contact iTranslate Translator Support

Published by on 2023-12-04

About: iTranslate is the leading translation and dictionary app. Easily translate text,
websites, or start voice-to-voice conversations in over 100 languages.



How to Contact iTranslate Translator Customer Service/Support

iTranslate Translator Contact Information

Listed below are our top recommendations on how to get in contact with iTranslate Translator. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact iTranslate Translator. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of iTranslate



Verified email  

Contact e-Mail: [email protected]


64.52% Contact Match

Developer: iTranslate

E-Mail: [email protected]

Website: Visit iTranslate Translator Website

71.79% Contact Match

Developer: iTranslate

E-Mail: [email protected]

Website: Visit iTranslate Website



More Matches

Get Pricing Info for iTranslate
Contact iTranslate! Or Contact Support
Need help using iTranslate? Try their Help Center now!
iTranslate in the News!


Social Support and Contacts

iTranslate on Facebook!
iTranslate on Twitter!
iTranslate on LinkedIn!



Privacy & Terms:

https://www.itranslate.com

https://www.itranslate.com/support/

https://twitter.com/iTranslateApp

https://www.facebook.com/itranslateapp

https://www.itranslate.com/languages

https://www.itranslate.com/terms-of-service

https://www.itranslate.com/privacy-policy

https://www.itranslate.com/privacy-policy#InformationCaliforniaPrivacyRights




Reported Issues: 14 Comments

4.7 out of 5

By Cheryl Shea

3 weeks ago

I have requested this free trial to end via email and you have charged me. Cancel my subscription and refund my $4.99.

By Que

8 months ago

I read the refund complaints while researching this App. Contact Apple DIRECTLY for REFUND! They processed the payment and is your remedy for returning your money.

By Michael A Vieira

1 year ago

This translator is terrible. I want to cancel my subscription.

By Tina Ellison

1 year ago

My account was hacked and now you people ripped me off $44.00... I promise you if this money is not put back in my account within 24 hrs,You will be hearing from my lawyer as well as every news station,BBB,and anyone that will listen!!!!

By Rose

2 years ago

I NEED A REFUND NOW!!! I canceled the app the same day because it couldn’t translate from Korean to English, they charged me 74 dollars last night. Wtf ?!!!! I need my money now, you guys are a complete scam. I’ll make sure to tiktok the review on this app and let everyone know how bad of a scam you guys are and to stop using your stupid app. I need a refund, I’m on my way to the bank to let them know you guys stole the money from my account

By Jae

3 years ago

웹 사이트에서 글자 드래그를 통해 더 편리하게 번역결과를 확인하실 수 있습니다. 한국어 번역하기 번역 프로그램이 있길래 어떤가 생각하고 trial로 다운받았습니다. 어느날 갑자기 애플스토어에서 $74.63을 차지했습니다. iTranslate Pro 1년 사용치에 대한 금액이었습니다. 내 카드회사 페이팔에 보고했는데 정당한 지불이라고 거부당했습니다. 그리고 애플 앱스토어에 보고했는데 아무런 답변없이 지불처리되었습니다. 그리고 iTranslate.com 웹페이지 서비스 항목을 봤더니 자동연장요금부과에 대한 것이 있었는데 트라이얼 하루전에 취소하지 않으면 자동으로 요금이 부과된다는 내용이었습니다. 현재로서는 다른 방법이 없어 보여 몹시 화가난 상태입니다. 영어 I thought about what it was like because there was a translation program and downloaded it to Trial. One day, Apple suddenly took $74.63. The amount was for the one-year use of the iTranslate Pro. I reported it to my credit card company PayPal and it was rejected as a legitimate payment. And I reported it to the Apple App Store and the payment was processed without any reply. And when I looked at the iTranslate.com web page service item, there was an automatic extension charge, and it said that if you don't cancel it a day before the trial, it will be charged automatically. I'm very angry because there seems to be no other way at the moment.

By george orfanos

3 years ago

I have not agreed to be charged and you charged 40euros to my account. By this email I demand you credit the amount charged to my account for ease of ref Name of beneficiary George Orfanos, National Bank of Greece Bic EThngraa Iban GR550110174000001746

By Bob Vick

3 years ago

I clicked Trail on Iphone and it asked for credit card and billed me for 1 year. I went into Cell phone to cancel on 9-13-2020 following the instructions whichsaid I had to cancel trial 1 day before it expired. I followed the cancellation process on iphone that led to a cancel subscription process that keep wanting me to buy something and never cancelled. I looked up and found link to itranslate Customer Support on PC but got a Page Not Found when I tried to access the web page. All I can say is I agree with prior POSTS - DO NOT EVER TRY THE TRIAL - it is a scam.

By Kenneth Nealy

3 years ago

How do I cancel a subscription? I didn’t want to buy anything

By Adrian Fields

3 years ago

Absolutely a scam. Do not use. Charge me for a free trial the same day. Wanted to see how well it worked before purchasing and was charged immediately through I tunes. Trying to get support for a refund or to report the problem is virtually impossible!!! Do not use!!

By Joel

3 years ago

I don’t know how too can elle this app, I just get premium for 2weeks and now they charge me for one year.I am not happy with the app because it do not translate at all, and now I want too cancel, but I don’t now how.

By [N7]NobodyCats


Scam, forces you into a subscription

If you don’t believe me download it, you can’t use anything but the bare minimum of translating by typing it in manually, If you want to use a translator app just use google translate app completely free and has a camera translator function, you have to pay actual money to even use the camera function on this app, heck you can’t do anything but the bare minimum with this the rest of the stuff they force you to do a monthly subscription or do the free trial, that also forces you into a subscription. When you try to use anything but the minimum it brings up a window telling you to pay a 5.99 monthly fee, or do the 7 day free trial with a subscription. It’ll forcefully subscribe you if you do the free trial. But regardless paying for this is pointless when google translate app is completely free and has the camera function. This is just a scam to get as much money as possible which is why they have a subscription system so they can keep taking in money instead of a one time purchase. Basically unless you like spending or losing money for an app you likely won’t use more than 1-2x a month don’t get it. Besides with how accessible the internet and what not is, why would you bother paying for something like this that is literally free everywhere. Anything that has access to the web can be used to get to a translator website. Now try imagine paying $50-$75 a month or year for this?



By Katybaggs


I can’t even 🤦🏾‍♀️🤯

Ok, look /listen...When I first got this app I thought it would be amazing and such a big help, and the possibility using it on my Apple Watch was a bonus; I was really looking forward to paying for it after my trial, buuut then I started getting wrong translations all over the place. I want to know who is providing the translations for these words...cause this is nonsense. I’m learning Korean and it kind of defeats the purpose of having a translator app, that provides the WRONG translations a lot of the time; I stopped using google translate for that same reason. I get tired of having to look up the word online just to get the correct meaning, it’s frustrating. When I look up words in the translator I am not typing in American letters, I am typing in 한글 (Hangul), just to make sure that I get the correct translation. I have even provided the corrected translations for some of the words I have looked up through the app, and surprise, surprise they are STILL wrong and haven’t been corrected; why have “wrong?” A feature in the app if you are not going to take advantage of it, and correct what is effectively wrong...SMH. Either way my money will stay in my pocket when it comes to even thinking about purchasing this app 🙅🏾‍♀️. Move on there’s nothing to see here.



By Ericathebeast


Used to be a great Application...

It’s so sad to see how this app has gone downhill when it used to be fantastic. They now charge an exorbitant amount comparatively (4.99 per month), and compared to other services it’s just not worth it. Not only that, but “updates” have mislead many subscribers to sign up for a paid account, when it looks like a normal update, I’m surprised Apple hasn’t put a stop to that? Also, many mistakes in translations can be found, and if you read replies from other users, you will see that this company either expects its users to find and fix its own software issues, and/or rudely denies complaints, and calls people liars. Also, adds that used to be silent banners are now frequent, loud and disruptive; especially when you are trying to concentrate on translating. Also, now that I’ve read how poorly this company has been treating other people with critiques is honestly shocking! I’m not sure if this app is under new ownership or management, but it’s not something I want to rely on with all the incorrect translations, newly added loud commercials and combative and disrespectful treatment of subscribers. After having this app for years, I’m now of to find something better. Too bad.




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Why should I report an Issue with iTranslate Translator?

  1. Pulling issues faced by users like you is a good way to draw attention of iTranslate Translator to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a iTranslate Translator customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using iTranslate Translator.


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