Contact iTranslate Translator Support

by [N7]NobodyCats

If you don’t believe me download it, you can’t use anything but the bare minimum of translating by typing it in manually, If you want to use a translator app just use google translate app completely free and has a camera translator function, you have to pay actual money to even use the camera function on this app, heck you can’t do anything but the bare minimum with this the rest of the stuff they force you to do a monthly subscription or do the free trial, that also forces you into a subscription. When you try to use anything but the minimum it brings up a window telling you to pay a 5.99 monthly fee, or do the 7 day free trial with a subscription. It’ll forcefully subscribe you if you do the free trial. But regardless paying for this is pointless when google translate app is completely free and has the camera function. This is just a scam to get as much money as possible which is why they have a subscription system so they can keep taking in money instead of a one time purchase. Basically unless you like spending or losing money for an app you likely won’t use more than 1-2x a month don’t get it. Besides with how accessible the internet and what not is, why would you bother paying for something like this that is literally free everywhere. Anything that has access to the web can be used to get to a translator website. Now try imagine paying $50-$75 a month or year for this?

by Katybaggs

Ok, look /listen...When I first got this app I thought it would be amazing and such a big help, and the possibility using it on my Apple Watch was a bonus; I was really looking forward to paying for it after my trial, buuut then I started getting wrong translations all over the place. I want to know who is providing the translations for these words...cause this is nonsense. I’m learning Korean and it kind of defeats the purpose of having a translator app, that provides the WRONG translations a lot of the time; I stopped using google translate for that same reason. I get tired of having to look up the word online just to get the correct meaning, it’s frustrating. When I look up words in the translator I am not typing in American letters, I am typing in 한글 (Hangul), just to make sure that I get the correct translation. I have even provided the corrected translations for some of the words I have looked up through the app, and surprise, surprise they are STILL wrong and haven’t been corrected; why have “wrong?” A feature in the app if you are not going to take advantage of it, and correct what is effectively wrong...SMH. Either way my money will stay in my pocket when it comes to even thinking about purchasing this app 🙅🏾‍♀️. Move on there’s nothing to see here.

by Ericathebeast

It’s so sad to see how this app has gone downhill when it used to be fantastic. They now charge an exorbitant amount comparatively (4.99 per month), and compared to other services it’s just not worth it. Not only that, but “updates” have mislead many subscribers to sign up for a paid account, when it looks like a normal update, I’m surprised Apple hasn’t put a stop to that? Also, many mistakes in translations can be found, and if you read replies from other users, you will see that this company either expects its users to find and fix its own software issues, and/or rudely denies complaints, and calls people liars. Also, adds that used to be silent banners are now frequent, loud and disruptive; especially when you are trying to concentrate on translating.
Also, now that I’ve read how poorly this company has been treating other people with critiques is honestly shocking!
I’m not sure if this app is under new ownership or management, but it’s not something I want to rely on with all the incorrect translations, newly added loud commercials and combative and disrespectful treatment of subscribers.
After having this app for years, I’m now of to find something better. Too bad.