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by Madison Mackensie

This company should not be successful, based on their customer service. After a free trial that I did not use even once, I cancelled my account and was directed to a confirmation page of cancellation (several days before the trial expired). Weeks later, I was charged $99 for the program! As soon as... Show more I saw the charge, I emailed customer service (there is no phone number to call, probably because they don’t want to deal with customers). They proceeded to tell me that I could not get a refund because they can’t see any cancellation attempts??? You can’t see that I cancelled my account, so I am getting charged? When I laid the situation out to the employee, they were completely useless. They told me they can’t help me at all and there’s no way I can get a refund for the service that I NEVER USED and CANCELLED. Why call it customer service at all? More like frustrating email clutter that does not serve any purpose, because they have no power to help you. I’m outraged and would strongly advice you not subscribe or start a “free” trial. You will lose $99 at least and their customer service will be totally powerless. Garbage app, 0/10, would not recommend.

by Steph42027

This company has some very shady tactics going
on. I tried their suppose free month trial and they clearly state on your website that you can cancel anytime (within the free month) trial. I did so to avoid being charged and luckily I checked my bank account and saw that they had charged me 189 d... Show more ollars! The shadiest part about this situation is that the charge they made on my bank account doesn’t even align with the suppose charge from the apple receipt which is 169. They trick you into getting a yearly plan and charge you 189 dollars out of nowhere even though you clearly chose the 1 month free trial. I reported to apple for a refund as we speak and am currently waiting for a response. If I don’t get my money back, this company will be hearing from my bank. The scariest part is that many YouTubers within the art community are promoting this app. So please, do yourself the favor and stay away. To further prove my point, you can even see the reviews that have been made on Skill Share just by googling it. They will tell you the same thing.

by M. Deier.

I’ve been a subscriber on and off for a few years. The teachers, teaching and video quality, and overall content is pretty good and constantly improving. Which is great. I wish I could give a better rating, but the app itself is the problem. The app on the iPhone and iPad is limiting. And it is THE... Show more WORST App on my Apple TV. I can’t see all my saved videos and whenever I try to “enroll”, the app crashes. And why do you have to enroll on the Apple TV when you don’t need to on any other device? In order to “enroll” in a class, I need to watch a few episodes on my iOS device and then sometimes it’ll appear on my Apple TV. I don’t want to have to do that and I shouldn’t. I’ve been dealing with this for months and no update. And yes, I’ve closed the app, made sure everything is up to date, restarted the Apple TV, uninstalled and reinstalled. Sometimes it’s better, sometimes it’s worse. I know it’s the App and not user or the device error. Please fix this problem. It’s aggravating. I never fill out reviews of Apps on the App Store, but this is so bad, I felt I needed to.