Contact BudapestGO

Contact BudapestGO Support


Company Name:

About: The FUTÁR application by BKK Centre for Budapest Transport has been renewed
under the name BudapestGO, which, in addition to real-time route planning, has
been extended with new functions: you can buy digital single tickets, daily and
weekly travelcards or passes in the application and you can also be informed
immediately about the current transport service changes. You can use the route
planner with a cleaner and clearer int.


 
  2025-01-16

BudapestGO Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: bkk@bkk.hu

Website: 🌍 Visit BudapestGO Website

Privacy Policy: https://bkk.hu/i/budapest_go/BPGO_Adatkezelesi_tajekoztato_EN.pdf

Developer: BKK Budapesti Közlekedési Központ








3 Most reported problems 😔💔

3.5 out of 5

Too much info required for a train pass

2024-07-07

by May1143

Thought that this would be an easy way to get a train pass for visiting Budapest; started correctly by having Sign in with Apple.

But then, started asking for way too much info for a train pass, as well as a third party site for credit card instead of Apple Pay.

Tourist beware

2024-05-04

by NickJonas1955

It’s almost a setup. The system is overly complicated and conductors tries to scam people in paying fine. Just buy daily passes if you want to use this pathetic public transport service who targets tourists.

So slloowwwww

2024-05-05

by Bahasa Indonesia Student

I miss half my trams and buses waiting for the app to open so I can validate. The paper slips are easier.


Have a Problem with BudapestGO? Report Issue




Why should I report an Issue with BudapestGO?

  1. Pulling issues faced by users like you is a good way to draw attention of BudapestGO to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a BudapestGO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BudapestGO.


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