Contact FulGaz Support

Lots of well-shot apps from all over the world, conveniently cataloged. Unfortunately many problems with the app. Poor layout: after you select a vid and download it, you have to back up to couple the trainer & sensors, then bring up the vid again before you can start. Latest bug: vid downloading broke about a week ago. When you start to download a vid, it proceeds for a while and then stalls and the app locks up. Identical problem on both iPads I own, and for all FulGaz vids. Have to stream vids instead. After not getting back to you for several days, “Customer Support” tells you to try something that they already asked you to try and you had reported that it didn’t work! Too many other issues to detail here.

This thing NEVER connects to my wahoo sensor. Being told right off the bat to wait 30 seconds or more (???) or more (??) and then a list of excuses why it might not connect, and then it never connects, when the wahoo connects almost instantly to their own app is really frustrating. It’s a 5 min waste of time at the beginning of every workout with this fruitless attempt to get the sensor to work. Everything I’ve read says it SHOULD work.... Rides are nice, but being told I’ve ridden 10 miles when in reality it’s probably only 2.6 isn’t helpful. The problem isn’t my ipad, my bluetooth or my sensor.

I started out on Zwift, but found myself a little tired of just being an avatar in a CGI world. I still ride on Zwift sometimes, but more often on FulGaz. I like the fact that I can say “I think I want to ride in Italy today” or sometimes I just want to set a mileage limit, so I look for rides of 20-25 miles. I like that I now know more about what the world looks like by riding there. I know a little about what the Canary Islands or Mallorca look like, and feel like. Four stars, not five, for the following two reasons. 1.) automatic uploads to Garmin would be so nice. Having to download a fit file, copy it to my phone, then upload it just feels unnecessary. 2.) I do not use the structured workouts due to the fact that they have to be ridden in steady mode, which is inaccurate for keeping track of mileage and elevation gain which I track in Garmin Connect. I do like the fact that if you buy a year-long subscription you get “Family Sharing” for free. I let my son-in-law ride on my account, which has been fun.