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About: Find yourself glancing down the street, wondering where the bus is? Wonder no
more, with the MCTS Tracker app. Enter the stop number for the stop you're
waiting at, scan the stop's QR code, or search to find out when the bus is
getting there.



MCTS Tracker Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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E-Mail: [email protected]

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Privacy Policy: https://mctstracker.org/app-privacy/

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3 Most reported problems 😔💔

4.7 out of 5

Inaccurate and unreliable

2025-03-21

by Annarosew

I’ve used this app for 6+ years and at first I didn’t have too many issues with it, but recently I moved and started taking a different bus than usual and this app has become completely and entirely useless. I’ve been late to work half a dozen times solely because of bus drivers being late and this app not showing accurate information. It will say that a bus is approaching a stop when it’s not, it will say that a bus came and went and then I see the bus go by 4 minutes later after I’ve already left the bus stop. And every single day the buses disappear from the map once they reach a certain area in Milwaukee and then reappear as they get closer. When this happens the app will say the bus is 5 minutes away, then 4, then 3 and then the bus reappears on the map and it goes back up to 5 or 6 minutes. Combine the unreliability of this app with bus drivers being inconsiderate and you have an awful public transit system.

Inconsistent & Inaccurate

2025-03-22

by Nicoleewal

I use this app every day and every day it is consistently wrong. Says my bus is “approaching stop” when it is over half a mile away, says it is approaching for 20+ minutes or will not show up at all. Sometimes times fluctuate so much it will say I have 20 minutes until a bus arrives and 5 minutes later it says it’s 5 minutes away, then back up to 10 minutes moments later. There has never been consistency with it for the past several years I have used it. Really hoping this can get resolved.

Use verified app instead

2025-03-23

by Fibonocci8

This app gives you a time of arrival that is off by 5+ minutes(early). Tells you bus will arrive in 18minutes, when you check 10 minutes later it says bus is arriving in 2 minutes, causing you to not make it to the bus stop in time and missing your ride. Should have said bus was arriving in 12 minutes when i first checked it. I understand time being late if bus is delayed but not early. Don't trust this app. Use the actual app sponsored by MKE transit, which allows you to also purchase bus fair.




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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MCTS Tracker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MCTS Tracker.


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