DFCO app not working? crashes or has problems?

DFCO Status

Last Updated on 2022-04-06 by eDIALOG

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Common DFCO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DFCO app on iOS and Android devices. Solve all DFCO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DFCO iPhone Issues and Solutions

DFCO iOS app crashes, not working, errors
DFCO iOS app network issues
DFCO on iOS has black/white screen

DFCO Android App Issues and Solutions

DFCO has errors/crashing/not working
DFCO server network connectivity issues
DFCO has black screen

DFCO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DFCO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DFCO app crashes or not working on Iphone (iOS):

Close and restart the DFCO app on iPhone
Update DFCO app to the Latest Version for iOS
Uninstall and reinstall DFCO iPhone app
Update your iPhone to the latest iOS version

Fix DFCO on iPhone unable to connect to server/internet connection issues::

To resolve DFCO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DFCO black/white screen (blank screen) on iPhone:

Follow the DFCO iOS app troubleshooting guide Here →

DFCO Android App Issues and Solutions

Fix DFCO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DFCO app issues:

Force Stop the DFCO App
1. On android, goto "Settings" » click DFCO app. » click "Force Stop".

Update DFCO to the latest version on PlayStore

Clear DFCO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DFCO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DFCO.

Fix DFCO unable to contact server/ DFCO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DFCO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DFCO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DFCO on android.

Solve DFCO black/white screens issue on Android:

Follow the DFCO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at eDIALOG, developers of DFCO.

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