Sony Rewards Reviews

Sony Rewards Reviews

Published by on 2024-10-24

🏷️ About: The Sony Rewards app is an entertainment app that allows users to check their points balance, upload movie tickets, complete challenges, and score VIP experiences. Users can also use their points to bid on ShowStopper experiences and redeem for the latest tech, movies, and games from the catalog. The app also provides the latest movie trailers, videos, and news from Sony.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
66.2%

😎👌🔥 Positive experience
19.7%

🙄💅🫥 Neutral
14.1%

~ from Justuseapp.com NLP analysis of 32,121 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use

- Keeps everything organized

- Great bonus to get back what you spend

- Variety of rewards and gift cards to choose from



Read 35 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

Can’t get my points for watching videos or use points to purchase store codes

2022-05-21

Every time i try to get my points for watching videos it says an error has occurred. Every time i try to use the points I have it won’t allow me and says not to use a “vpn or proxy” which i am not using. Have tried other alternatives to the mobile app to make these things work such as using my computer (which isn’t using a proxy or vpn) and other browsers and still have the same error. What’s the point in trying to get points if Sony makes it impossible to earn or use them?

SCAM

2022-06-22

First off, in a few days, you’ll need a SONY credit card receive reward points. Sorry to most of you already that can’t get that. There’s no way to add past purchases which is ridiculous because of how much money we spend & everything is hidden. So if you wanna know more, too bad, you’ll have to waste a lot of your time to figure out a tiny bit. I’m a hardcore gamer, so for my first issue to be 3 controllers and 1 game series worth over $600 can’t be added was heartbreaking. I was sure to be followed by many more disappointments. I’ve never thought this in my living life but maybe Xbox and Microsoft really are more caring to their customers and more dominant than PlayStation and Sony. I hope you all at least take this to heart and think about who you actually wanna be giving your money to….. Exclusives are fire tho

Horrible app, horrible rewards program.

2022-07-23

Rewards points are useless if they don’t accurately update your points. SonyRewards also consistently crashes, which is ridiculous.
If you call in, their basic response is that they can’t help you (unless you are lucky enough to get a rep to hear you out, which took over ten call ins and over a month for my previous issue).
Currently, they refuse to update points on a program that ended and I more than fulfilled requirements. Now they won’t honor the points. Time to start calling in again.

Feels like a scam

2022-08-24

Would be nice if Sony actually let you trade your points in for what you want. Though they are frequently out of stock on the things you’d actually like to spend your points on. This wouldn’t be so bad if you could wait patiently for the item to come back in stock, however Sony deletes your points at certain intervals of time. So you are stuck with spending your points on items you don’t really want (or anyone else for that matter) or hold on to them and hope Sony doesn’t erase them before the items you do want are back in stock.

No points with purchases

2022-09-25

I’ve made multiple purchases from my ps4 and have yet to receive any point toward those purchases. I have reached out to customer support multiple time regarding this issue and the first response was “ any purchases after SonyRewards is installed will point be given.” Ok, I’ve made purchases “after” SonyRewards was is stalled and still nothing. I reached out a second time and the second response I got was “ the system is having issues with issuing point and that Sony is working on a resolution, sorry for the inconvenience.” I recently check my account and still no point! To bad I guess. I was really excited about SonyRewards because I make a lot of purchases through my ps4.

Microsoft rewards is 10x better

2022-10-26

I love Sony and the rewards thing is an amazing idea but they didn’t do it right at all. For example on Xbox you can earn points my filling out “punch cards”, earning achievements, you can also do daily and monthly quests. even searching things on bing will give you 10 points .they have monthly and daily quests. Yea on xbox you have to have 9k points to redeem a 10 dollar xbox gift card but they made it so you can earn points for doing pretty much anything I think if Sony makes a few changes to this system it can and will take off. Please make it easier to earn points

Needs A lot of work

2022-11-27

I love Sony and PlayStation but frankly SonyRewards is terrible. It’s filled with captchas which are very buggy so it’s difficult to even login. Plus SonyRewards never seems to save my login state so when every time I do open it I’m forced back to signing in and the annoying captchas ensue again.

SonyRewards also doesn’t provide support for iCloud Keychain on the login field so I have to look up my password every time rather than using Face ID.

On a different note not related to app development, the rewards seem prohibitively expensive to unlock with points. I’m sure you would earn more with a Sony branded credit card which I don’t have but I have been a PlayStation plus subscriber for the better half of 10 years now and I have a pretty large library of game purchases that should have been linked to the rewards account. I’ve also bought consoles directly through Sony and yet the highest reward I seem to be able to earn is a $10 PlayStation store credit. I’m not trying to sound ungrateful but that kinda seems like a missed opportunity to reward brand loyalty IMO.

Has potential

2022-12-28

SonyRewards has a very good lay out and nice color scheme my only problem is that the whole point of SonyRewards doesn’t even work. I have completed so many challenges to earn points and I didn’t get them I have also bought a couple of games on the ps store which also did not give me my point until almost 2 months later. Overall I don’t recommend this but please Sony please fix the reward system and try to make my point in for games a bit faster.

Very clunky & not very useful

2023-01-29

SonyRewards itself is super clunky compared to every other credit card app. Honestly I don’t really have a super positive opinion on the Sony Playstation credit card simply because you have to pay and monitor through an off brand bank’s website which is far from user friendly and the fact that you have to submit your purchase to get points for them is just silly. Kind of a gimmick of a credit card. I recommend just plugging the card into your PlayStation account and putting on auto pay. You also get quite a bit of rewards for paying your internet bill with the card, so I recommend that. I get about 250 points every month for it.

Shenanigans

2023-03-02

Downloaded SonyRewards because I have a PS branded credit card, and I was alerted to the fact that I could submit receipts for Sony/PS related purchases to receive bonus points. Downloaded and logged in fine the first time. Begin putting in relevant receipt pics and information for points. Switched away from SonyRewards for a moment to take pics of the remaining receipts, only to see that I have been signed out of SonyRewards when I get back (around 5-10 minutes later). I try logging back into SonyRewards , but now it just times out and SonyRewards resets to the starting log in screen. Perhaps it’s entirely coincidental, but it feels a little like the Sony’s app is making it tougher to redeem my bonus points for purchases. At this point, SonyRewards is a solid two stars, because what good is an app if you can’t even sign in or use it?

Difficult. Clunky. Crashes.

2023-03-31

I use Sony Rewards a lot. Buy a lot of Sony products. The login is a pain; you have to type in your email address each time as SonyRewards lacks a “Remember Me” button. It only properly loads up less than half of the time and freezes when you attempt to login. I have tried getting points via passes and purchases and it doesn’t show up. Fix a couple issues and this would be a sweet app. Do like looking at all my points and seeing item(s) I’m working towards with everyday purchases.

It’s an ok app

2023-05-02

SonyRewards needs to be cleaned up, things are hard to find. I went to see the movie demon slayer with my son and his friend and can’t upload my tickets. It’s hard to even find where to upload the tickets in the first place. Also I purchased a ps5 3D pulse headset and I had to leave SonyRewards to even buy it. Why even use SonyRewards, why is the PlayStation store not tied to SonyRewards, why do I have to go to earn and search to try to upload tickets, why doesn’t SonyRewards have a option for uploading tickets on the main screen. If anything SonyRewards should be migrated with the PlayStation app and the PlayStation store and make one great app.

Missing points

2023-06-02

I’ve registered my Spider-Man: into the spider verse ticket and I still haven’t received any points from it. I also have earned a ton of gold and silver trophies since linking my Sony rewards account up with my psn account but I’m still stuck at 15 golds and 55 silvers. I also linked my account up so I can get rewards for purchasing items of the ps store and never was rewarded for that either. The last thing I have to say the spin the wheel thing only gives out sweeps can I at least get a poster or something else?

Sony Rewards Passes

2023-07-04

Everything about SonyRewards is great. Easy to navigate and easy to redeem and earn points, in points activity there could be a little more description on where the points come from with purchases and it would also be awesome if they brought back the trophy passes to earn points to give a reward to the challenge of 100% game completions for game lovers alike.

Sony is one of the best in the business they treat you well

2023-08-04

I recommend anybody who play video games to come join Sony they have it going on to where you actually get a Sony car you can earn points is so much different things going on I can’t put it all just know they do best and can stand behind him 100%

Loveable

2023-09-05

Sony has forever been apart if my life Since I can remember back when the PlayStation 1 came out it’s been part of my family and has only created bonding and joy. Ever since owning a PlayStation one we have bought and owned and played PlayStation all the way up to the current console with the exception of the 5 due to family complications. Every time I think of Sony and there entertainment products it gives me an overwhelming yet nostalgic thought of family time and enjoyment.

Sony Rewards is the best “Rewards” there is.

2023-10-07

I’ve been a long time Sony fanboy and loyal customer, audio, consoles, television.. etc
I have became a digital addict and am constantly buying copies of games via the PlayStation store and this is a great bonus to get back what I spend only to be able to redeem to get even cooler and more stuff? and stuff that isn’t even Sony/PS exclusive.. there’s a ton of rewards and gift cards to choose from and I love that you can get games, dlc, and Sony cash to use on the PS4/PS5.
What a great app, wish I had known about it sooner!

1 problem

2023-11-07

Since Sony rewards is a thing I figured it would be better if there were better earning offers like instead of the ones I we have now like the tell us about your self and the watch videos for 50 points I tried to do it and it takes me to earnings and I have to select it but once I watch it and go back to it to see my progress it doesn’t show it but it says for me to click one to watch then it basically does the same thing repeatedly

Super easy to use!!

2023-12-09

Not too many rewards applications are as easy as this one but Sony sure has it on lock. I’ve been a long time Sony consumer and don’t plan to stop anytime soon. SonyRewards helps keep everything all in one place neatly organized and never messes up. Highly recommendNot too many rewards applications are as easy as this one but Sony sure has it on lock. I’ve been a long time Sony consumer and don’t plan to stop anytime soon. SonyRewards helps keep everything all in one place neatly organized and never messes up. Highly recommend

SONY Delivers at last

2024-01-09

As a long time member of the Sony rewards card I was longing for an app that is easy to use, and has all the functions necessary to keep track of my points, redeem and explore rewards. Best part is that it keeps me logged in and I don’t have to enter the password every time I need to get in it.
Overall a nice experience navigating SonyRewards . I just wish the reward merchandise was more abundant, it’s a bit skinny on electronics... oh well.

Horrible app, horrible rewards program.

2024-12-18

Rewards points are useless if they don’t accurately update your points. SonyRewards also consistently crashes, which is ridiculous.
If you call in, their basic response is that they can’t help you (unless you are lucky enough to get a rep to hear you out, which took over ten call ins and over a month for my previous issue).
Currently, they refuse to update points on a program that ended and I more than fulfilled requirements. Now they won’t honor the points. Time to start calling in again.

Rejected Ticket

2024-12-18

I upload a ticket for points and SonyRewards kept freezing when I tried to load it which caused it to duplicate the submission. So I reached out to their customer support and they still rejected the ticket for supposedly not being clear enough in the photo. The ticket was centered and clear so it made no sense. I reached out to their customer support again and they blew me off with now saying they can’t discuss it over email because of privacy legislation. Don’t waste your time with SonyRewards. It will just frustrate you and the customer support is a joke.

Horrible Operation/Rewards Program

2024-12-18

I’ve been having the Sony Rewards app for a while and for most of the time it hasn’t worked AT ALL. SonyRewards barely opens or loads. The reward points for doing things within SonyRewards don’t register to the account. Linking the PlayStation account is pointless because it doesn’t register that either. It also is supposed to let you register devices that were purchased, but that process is difficult as well. Honestly, I don’t even know why a reward program exist if it doesn’t work.

Nothing lower than 1 star?

2024-12-18

I’m filled with regret knowing that 1 star is the lowest here. Since SonyRewards came out all it says for me is Oops...Something went wrong. Since it came out! And now, i thought it was my phone, i had an old phone, the first iphone 6, but now i have the iphone XR and yet nothing. Maybe its because i live in Puerto Rico and SonyRewards does not work, but that is BS cause Puerto Rico is part of the U.S. Sony please, just shut down, leave this crap to someone who knows what people want now in 2019. You guys are put of touch and are doing things like in 2003 or something.

Pretty Meh

2024-12-18

I’ve gotta say. When I originally saw that they were releasing an app for Sony rewards, I thought, GREAT! But after using it I feel very different. SonyRewards isn’t very up to date when it comes to point earning. Especially with the passes where you complete certain “challenges” like getting 100 silver trophies. I’ve had my psn linked to Sony rewards for over 2 years and yet somehow, my trophy count along with points haven’t ever updated. Even now I still have gotten trophies in game and nothing. Should really be fixed. Or honestly, what’s the point of SonyRewards ?!

Doesn’t seem to work

2024-12-18

Not sure what’s going on. I tried setting up an account and I had to put my email in 5 times before I could finally get it activated. When I finally got in, and tried to upload my Charlie’s Angel ticket it would just keep buffering (tried 4 times) and then would say “oops debug email invalid.....kept hitting retry but for some reason won’t recognize my email even though it said “Debbie.....” not sure it’s worth my time. How do you get a 4.1 rating when all I see is 1 star reviews?

Really sketchy

2024-12-18

I’m about to close my PlayStation visa because of SonyRewards, which I just opened the card account yesterday but I will no longer consider using this if I don’t see a change, I see multiple reviews about people trying to redeem points and as soon as the try to SonyRewards “crashes” and shuts down, as soon as I even tried to complete my profile and all I have left is to upload a profile picture for 100 points I click on upload photo and SonyRewards crashes? Are you serious? Get things fixed seriously

Too many Bugs and Glitches

2024-12-18

I’ve tried to upload movie tickets, however there was only movie option available. The other movie options weren’t available for upload. This is a glitch on SonyRewards . I’ve contacted Support, and they literally did nothing. Many are also having issue with signing in. SonyRewards feels incredibly unfinished, which makes no sense because Sony took over 6 months to remake SonyRewards . Sony Rewards is a great system, held back by a garbage App.

PlayStation Reward App Points System

2024-12-18

I like SonyRewards alottttt but the only part is that you can’t earn points by logging on everyday and you don’t earn any from buying a gift card and redeeming it or buying a game the cost money from the PlayStation website or the digital store
😢

Has potential!

2024-12-18

I’m exploring & has potential! If you don’t have some of the other connected devices and/or credit cards it might not be as good. However, I use my PS4 often enough so that this Rewards program could be fairly good.

Gilberto Gonzalez
2023-04-10

Its been a month and i still have not received the 50$ code on you're 1st credit card transaction. The 75$ after spending 600$ I have not received yet and I've grown impatient at this point.

Michael Watry
2021-06-12

I often find electronics that I would like to get using Sony points are not available. For instance, the WH-1000XM4 headphones consistently show not available to get using points.

LostLotus
2021-02-01

I use sony rewards all the time 500 for a $5psn or 1000 for $10 as far as i know the psn cards are legit but never got enough points to where i got something bigger

Hunter Caballero
2020-12-29

there is a free pan card from rewards.sony.com should i take it and put my info in, i searched it up and it said it was legit??

Shane Sanders
2020-12-04

The app keeps saying loops something went wrong while loading



Is Sony Rewards Safe? 🤗🙏


Yes. Sony Rewards is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 32,121 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Sony Rewards Is 22.9/100.


Is Sony Rewards Legit? 💯


Yes. Sony Rewards is legit, but not 100% legit to us. This conclusion was arrived at by running over 32,121 Sony Rewards User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Sony Rewards Is 39.3/100..


Is Sony Rewards not working? 🚨


Sony Rewards works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Sony Rewards? Post a Review




Features

- Check points balance and order status

- Upload movie tickets and register discs

- Complete challenges and earn Sony Rewards Passes

- Bid on ShowStopper experiences and redeem for tech, movies, and games

- Use the in-app Bonus Form to earn bonus points faster on Sony purchases

- Access the latest movie trailers, videos, and news from Sony

- Customize newsfeeds and notifications on the app.

  Customer Service/Support
Developer:
Sony Corporation of America


Website: