Contact TrialKit - eClinical Platform

Contact TrialKit Support


Company Name:

About: Leverage the latest in data collection and study management technology to
expedite clinical trials and advance healthcare. TrialKit eliminates the need
for costly, outdated data collection tools by embracing the accessibility and
efficiency of mobile operating systems.


 
  2026-04-17

TrialKit Customer Service ๐Ÿ’ข

Hard-to-find customer service info can be a red flag. Is TrialKit Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Crucial Data Solutions, Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: ๐ŸŒ Visit TrialKit Website

Privacy Policy: https://crucialdatasolutions.com/privacy-policy/

Developer: Crucial Data Solutions, Inc.




Privacy & Terms:

https://www.crucialdatasolutions.com/



Can I trust TrialKit app?

Protect your data and wallet. We investigate the developer's website (Crucialdatasolutions.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems ๐Ÿ˜”๐Ÿ’”

3.6 out of 5

Used to work from the beginning

2025-03-27

by Chocolate Nose

The problem with the app now which been happening for 2 weeks now I open the app it keeps closing on me. Please fix the problem or issues with the app. Please and thank you.

User unfriendly UI for participants

2025-03-28

by Dividend_growth

I value the studies. But unfortunately this is one of the most user unfriendly apps I have been used. As a participant, I have to enter data eight times a month for 12 months which means I need to login and use the app at least 96 times a year. And I believe most of the users of the app are participants. There are way too many steps needed to get to the form page. Here are some recommendations:
1. Keep login session for 8 days. So we donโ€™t need do the 3 steps login process every time we use it. I am fine to do monthly login.
2. Show the form to be filled directly for participants if the only role for the logged in user is participant.

Tried to send this though support on the app without success.

Thanks

Researcher

2025-03-29

by ClinOp

This app is awesome it will change clinical research the way we know it.


๏ปฟ

Have a Problem with TrialKit - eClinical Platform? Report Issue




Why should I report an Issue with TrialKit - eClinical Platform?

  1. Pulling issues faced by users like you is a good way to draw attention of TrialKit - eClinical Platform to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a TrialKit - eClinical Platform customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TrialKit - eClinical Platform.


Alternatives