Contact Gyu Kaku Support
Published by REINS INTERNATIONAL CALIFORNIA INC on 2023-02-14 About: *100 Bonus Points for New App Users - Limited Time Only!
*$10 off $30 Reward
added to account in News & Offers tab within 48 hours!
The Gyu-Kaku App makes
it easy to earn delicious rewards on your smartphone for eating the food you
love! Earn points for every purchase you make and redeem them for tasty
rewards!
Start earning rewards with as little as 100 points!
App Member
Benefits:
- Point accrual varies by Restaurant Loca.
How to Contact Gyu Kaku Customer Service/Support
Listed below are our top recommendations on how to get in contact with Gyu-Kaku. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Gyu-Kaku. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: PunchhTech
E-Mail: [email protected]
Website: Visit Gyu Kaku Website
66.67% Contact Match
Developer: 0xBAD1D3A5
E-Mail: [email protected]
Website: Visit 0xBAD1D3A5 Website
Reported Issues: 4 Comments
By Steve Schlink
3 months agoI purchaaed a $500 gift card on December 7 on a Sears Card ending in 8995. I rewceived a voucher for $250 #44331105173946 around December 18. I have a bank record that you cashed for $500. Please send a voucher for the rest as soon as possible. Steve Schlink Phone 4082069872
By jjcmontana
Update = $100 in lost rewards
I had easily over $100 in rewards. But when I go to view or use them, the app is requiring me to transfer to the new app. It asks for my email address thatbwas used to originally sign up, or for my email address assigned to my Facebook account... luckily for me, it’s the same address. But when I enter it, I get an “invalid information” error message. I check it multiple times and no typos. So I click the link to email them if I have issues... but... here we are a week later and not even a response. Go to look up a phone number to call customer support, there isn’t one listed. I’m giving it to the end of this week, if they don’t contact me or get this resolved, I just won’t eat there again... I live in Honolulu... I have LOTS of BBQ restaurant options aside from Gyu-Kaku... the reward program was actually the reason I always chose them over the other places. This wouldn’t be a big deal for a couple bucks, but over $100 worth of rewards... gone.
By evelyn7221
Expired points!
You didn’t bother telling customers that points now expire on 2/1 until 2/1! I just lost 363 POINTS WITHOUT ANY NOTICE. That’s $363 of my business down the drain. Awful customer service and business practices right here. Not the first time this restaurant has been shady about stuff either, like their previously unposted unconventional happy hour hours. Ugh. This isn’t surprising but is very disappointing. Plus that whole “$10 off $30 of you go to news and offers tab with in 48 hours” is a lie. I went there just one hour after downloading this update but got a “no new news or offers” message.
By Rating Because...
Reward Points All Disappeared
I had seen the email about rewards expiring and planned on using my points before the new expiration policy. I know I had 500 points, equivalent to $25 off my next meal previously that I have not used yet. I went to check today and was asked to input my email and name and was greeted with a Welcome to Gyu-Kaku. There is only 100 points now. I would like to know what happened to my points and if there is a way I could get them back as they have not expired yet according to the new announcement. I’d like my rewards back.
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