ZeWatch app not working? crashes or has problems?

ZeWatch Status

Last Updated on 2016-05-05 by Kronoz LLC

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16 User reports:
App has problems

User reports 16

⚠️ Most reported problems ⚠️

56.3%

Account

18.8%

Not working

18.8%

Connection

6.3%

problems reported in the last 24 hours

24 hour clock ⏰

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Common ZeWatch Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ZeWatch app on iOS and Android devices. Solve all ZeWatch app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ZeWatch iPhone Issues and Solutions

ZeWatch iOS app crashes, not working, errors
ZeWatch iOS app network issues
ZeWatch on iOS has black/white screen

ZeWatch Android App Issues and Solutions

ZeWatch has errors/crashing/not working
ZeWatch server network connectivity issues
ZeWatch has black screen

ZeWatch iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ZeWatch app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ZeWatch app crashes or not working on Iphone (iOS):

Close and restart the ZeWatch app on iPhone
Update ZeWatch app to the Latest Version for iOS
Uninstall and reinstall ZeWatch iPhone app
Update your iPhone to the latest iOS version

Fix ZeWatch on iPhone unable to connect to server/internet connection issues::

To resolve ZeWatch network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ZeWatch black/white screen (blank screen) on iPhone:

Follow the ZeWatch iOS app troubleshooting guide Here →

ZeWatch Android App Issues and Solutions

Fix ZeWatch not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ZeWatch app issues:

Force Stop the ZeWatch App
1. On android, goto "Settings" » click ZeWatch app. » click "Force Stop".

Update ZeWatch to the latest version on PlayStore

Clear ZeWatch App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ZeWatch app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ZeWatch.

Fix ZeWatch unable to contact server/ ZeWatch internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ZeWatch » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ZeWatch » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ZeWatch on android.

Solve ZeWatch black/white screens issue on Android:

Follow the ZeWatch android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kronoz LLC, developers of ZeWatch.

About this app

this app is a connected watch that wirelessly sync to your phone via Bluetooth. this app shows incoming calls, tells time, tracks steps, distance traveled, calories burned and hours slept.