VA app not working? crashes or has problems?

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Last Updated on 2017-11-06 by Valeurs actuelles

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Common VA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VA app on iOS and Android devices. Solve all VA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VA iPhone Issues and Solutions

VA iOS app crashes, not working, errors
VA iOS app network issues
VA on iOS has black/white screen

VA Android App Issues and Solutions

VA has errors/crashing/not working
VA server network connectivity issues
VA has black screen

VA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VA app crashes or not working on Iphone (iOS):

Close and restart the VA app on iPhone
Update VA app to the Latest Version for iOS
Uninstall and reinstall VA iPhone app
Update your iPhone to the latest iOS version

Fix VA on iPhone unable to connect to server/internet connection issues::

To resolve VA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VA black/white screen (blank screen) on iPhone:

Follow the VA iOS app troubleshooting guide Here →

VA Android App Issues and Solutions

Fix VA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VA app issues:

Force Stop the VA App
1. On android, goto "Settings" » click VA app. » click "Force Stop".

Update VA to the latest version on PlayStore

Clear VA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VA.

Fix VA unable to contact server/ VA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VA on android.

Solve VA black/white screens issue on Android:

Follow the VA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Valeurs actuelles, developers of VA.

About this app

Valeurs actuelles vous propose quatres abonnements auto-renouvelable. -Un abonnement d'un an au prix de 109,99€ au lieu de 175€, soit 1,89€ le numéro au lieu de 4,90€ en kiosque. -Un abonnement de 6 mois au prix de 54,99€ au lieu de 90€, soit 3,46€ le numéro au lieu de 4,90€ en kiosque. -Un abonnement de 3 mois au prix de 28,99€ au lieu de 48€, soit 3,69€ le numéro au lieu de 4,90€ en kiosque. -Un abonnement de 1 mois au prix de 10,99€ au lieu de 17€, soit 4,25€ le numéro au lieu de 4,90€ en kiosque. Une fois la confirmation de l’achat de l’abonnement, celui-ci se renouvelle automatiquement, sauf mention de votre part 24 heures avant la fin de l’abonnement. L'application qui vous permet de lire Valeurs actuelles sur notre smartphone. Chaque semaine, retrouvez votre journal dès le mercredi soir ! Le paiement sera débité de votre compte iTunes. Les abonnements peuvent être gérés dans les réglages de votre compte iTunes et aucune annulation d’un abonnement en court n’est possible.