Contact DJI Store Support
Company Name: DJI
About: DJI develops and manufactures innovative drone and camera technology for commercial and recreational
use.
Headquarters: Shenzhen, Guangdong, China.
DJI Store Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with DJI Store – Try Virtual Flight. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact DJI Store – Try Virtual Flight. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of DJI
More Matches
Get Pricing Info for DJIContact DJI! Or Contact Support
Need help using DJI? Try their Help Center now!
DJI in the News!
Social Support and Contacts
DJI on Facebook!
DJI on Twitter!
DJI on LinkedIn!
Read 3 Customer Service Reviews 😭😔💔
Shipping times are terrible
by Repete26
I have bought almost every product dji offers. With that being said I just ordered the new charge case for the Osmo Pocket and also added two other items to order which showed all in stock. So again at time of payment and order they all show in stock. Today was 15 days and 10 business days after purchase that they said it would go out for delivery and than take another 3-5 days for delivery. When I checked it was still showing in awaiting shipment status so I text them for them to tell me it is delayed due to a lot of orders world wide and they do not have a ship date st this point. Okay so when you place an order with a company that show in stock items how can it take 15 days to pack and ship okay even with that they didn’t email or anything to let me know it will be delayed nor provided any other solution or discount for this problem. I love the products from drones to Osmo Pocket but shipping and communication with in stock items are always a problem which makes no sense. I know this is petty but I must have spent over 10k with dji since I started doing business with them and look forward to the items coming at a ordinary time. So the app is find it’s just the delivery and customer communication is terrible!
Want to even fly your new drone? Think again
by Nikolai_808
I bought the mavic mini bundle that comes with everything you might need, the drone, the charging dome, usb cables you name it except the one thing you might need to actually charge your drone.. the power supply brick. Neither the mini nor the mini 2 come with this and the brick that is required. None of my pre existing Apple bricks are the correct wattage or amperage. Do I want to risk using something when I don’t know if it will charge properly? not really. I asked their support team if the Apple charger was safe to use.. they didn’t answer my question and simply told me the brick does not come with a power supply brick because “it is a popular item so it is not included because it is a popular accessory” oh really? The item that is needed to charge your product is popular? So if you want this item directly from them it will cost you an extra $15 plus shipping after already spending a few hundred on the drone.
Misleading
by Fwellsreview
I love DJI and their products but this marketing campaign is way out of character. It feels like a bait and switch to get downloads and that is just frustrating. Hopefully it’s not a sign of the direction the rest of the company is going.
The lie - they do indeed get you 2 $10 coupons when you download. One requires you to buy over $450 in drones or gimbals, the other requires you to spend more than $100. Total BS to think you’ll get the discounts for downloading and see that there are big strings attached. Anything you buy from DJI will cost enough that these caveats are just annoying.
Hoping this kind of junk stops. I’ll be deleting the app for now.
Have a Problem with DJI Store – Try Virtual Flight? Report Issue
Why should I report an Issue with DJI Store – Try Virtual Flight?
- Pulling issues faced by users like you is a good way to draw attention of DJI Store – Try Virtual Flight to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DJI Store – Try Virtual Flight customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DJI Store – Try Virtual Flight.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
