Contact Canva: Design, Photo & Video

Contact Canva: Design, Photo & Video

Published by on 2022-09-16

Canva is your easy to use photo editor and video editor in one graphic design
app! Create stunning social media posts, videos, cards, flyers, photo collages &
more. No design experience or expertise? No problem! From photo editor to
col...


How to Contact Canva: Design, Photo & Video

Canva: Design, Photo & Video Contact Information

Listed below are our top recommendations on how to get in contact with Canva: Design, Photo & Video. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Canva: Design, Photo & Video. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Canva






100% Contact Match

Developer: Canva

E-Mail: [email protected]

Website: Visit Canva Website



More Matches

Get Pricing Info for Canvas Technology
Contact Canvas Technology! Or Contact Support
Need help using Canvas Technology? Try their Help Center now!
Canvas Technology in the News!


Social Support and Contacts

Canvas Technology on Facebook!
Canvas Technology on Twitter!
Canvas Technology on LinkedIn!



Privacy & Terms:

https://about.canva.com/terms-of-use

https://about.canva.com/privacy-policy

http://canva.me/ios





Reported Issues: 3 Comments

By 1234456666778

Overpriced and Buggy

Fortunately I was still in the free trial mode before deciding whether I wanted to pay for the pro-mode of the app. The only reason I was considering paying for it was for the “background removal tool” when editing photos. Every time I attempted to use this tool, immediately after using it the app would crash and everything in that document would be gone - even though I saved periodically and it appeared to save successfully. I tried playing around with the tool to see if it was user error, but no matter what template I used or what image I used it on, the app immediately crashed and deleted everything in that template. It was extremely frustrating to repeat the process multiple times and to be left with a blank template at the end. Scrolling through anything on the app is cumbersome as well (it makes it feel like my touchscreen isn’t registering me touching the screen, even though it works everywhere else). Lastly, converting to other template sizes is not seamless and shouldn’t be used as a selling feature for the pro version. Also, I am using an updated 2021 iPad Pro, so it should not be equipment failure. I’m glad I used the free trial, because it gave me the clarity to avoid paying the pricey monthly charge for this buggy app. TLDR: Background Removal Tool causes app crashes, unsaved work. Cannot easily scroll through images/graphics/etc. due to bugginess. Don’t pay for this app.




By Steph Pen

The update ruined everything

I used to really like this app, and I would use it all the time like 9 months ago, and I’ve been using it since, just not as much because it’s changed a lot and it’s getting so hard and annoying to work with now. First of all, the college lay out I would use the most is no longer on the app, which makes me really mad since it was my favorite one. Secondly, whenever I save something, it saves completely different than what I originally had. It takes me opening and saving it again 3 more times to get close to how I wanted it to save in the first place. Lastly, editing is getting SO annoying and hard now. Before, editing a picture within a collage was really easy, just double tapping and zooming in or out. Last month, whenever I double tapped the picture, there was a lot of pictures and lines overlapping each other which made it really confusing and annoying to edit, but now, I can’t even do that. Whenever I double tap a picture now, it takes up the space of the entire collage and it doesn’t even let me edit it. It doesn’t let me zoom in, out, or even let me move it around, it just goes back to how it was. This is really stressing me out, and I use to really love this app. Please let me know if there’s a way to fix this, because it’s very hard to use the app for all these reasons.

By MJ_1999_

Absolutely Disappointing

I honestly do not know where to begin except that I am so severely disappointed in the product outcome. My boyfriend had decided to surprise me and make custom t-shirts for the new business we are starting. As this was going to be a Valentine’s gift, he put in his order during the first week of February. This is where the issues begin: to start, it never arrived before Valentine’s Day, as it said it would have. After a couple of days of waiting after Valentine’s Day, we looked to see the order status and it was STILL in printing, for two shirts! My boyfriend contacted the company and they told him that it was a long process or some other excuse and only offered him a 20% off next order coupon… AFTER IT WAS ALREADY 7 days late! Come to find out, the shirts finally arrived… and the biggest disappointment was to come: the shirts, aren’t even printed. I wish I could add a photo of what was delivered. What should have come in was two shirts with white lettering of our businesses’s name. Instead, there is brown outlining on these shirts of where I THINK they were supposed to put the design. I am so frustrated with their lack of professionalism and lack of concern for their products. I can say I will need quite a bit of convincing before I ever consider using their services again.






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Why should I report an Issue with Canva: Design, Photo & Video?

  1. Pulling issues faced by users like you is a good way to draw attention of Canva: Design, Photo & Video to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  4. If you are a Canva: Design, Photo & Video customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Canva: Design, Photo & Video.


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