Bolt Driver App Reviews

by Uda101202

Why reduce a driver score or rating when a client cancels rides that’s too bad and…what if while going to pick up the client you encounter traffic ? And the client cancels how’s that the drivers fault ? You guys should think before upgrade your app and also make it favour both rider and driver don’t be strict on drivers because they own their cars and you don’t maintain it for them…without drivers there is no bolt am sure you know that ..work on your next upgrade

by Displeased Driver And Rider

Till date two customers got free rides from me amounting to 8,000 which I reported to the customer care. To my surprise instead of getting a refund with compensation I was blocked under the guise of low rating. Rating that I found out was affected by those same customers who fled with my money. Partners my foot! The company is only after profit and they do not believe in the African dream. The African dream is not to be rich but to be successful and balanced. The company listens to no one, neither driver nor rider, they listen to stocks and profits. I have no problem with their modus operandi but please do not lie to unsuspecting people that you have partners because you don’t! A driver who likes BoltDriverApp is probably just done with idleness. Same idleness fueled by greed and a lack of consideration. Right from the training and car inspection there is a stale hostility and even from the customer care, they also do not care! I drove hundreds of km for BOLT and they rewarded me with owing me 8,000 naira and kicking me out of BoltDriverApp . I am okay today Glory to God but if you are just about to start this at least use UBER

by Charleoooo

Bolt started off well in Abuja Nigeria, practically begging and doing all sorts of convincing to get drivers, their price was okay and commission was 15% , drivers were happy to abandon Uber whose percentage was 25, Uber was literally chased out of business. Not it’s so unfortunate that bolt feel they’ve arrived, bolt has now become so arrogant and inconsiderate of their drivers who are supposed to be partners, they have now increased their percentage to 25, prices of of things are going up everyday in Nigeria but it’s only bolt prices that is being reduced without consultations, bolt conveniently block and suspends driver without proper investigation when a rider reports, bolt should please review their price because drivers here in Abuja are suffering, most drivers here are paying their partners #30,000 every week, with that price rate, drivers stay on the road 24/7 hence exposing themselves to dangers and accidents just because they want to meet up with their payment, bolt makes money on commission and makes money while the apps are running, this is modern day slavery, something has to be done

by Meekbams

BoltDriverApp is designed to favour BoltDriverApp owners and not the users (drivers), especially with the recent introduction of “driver score”.

It automatically blocks drivers account when a few records of uncompleted rides occur, not putting into consideration many reasons beyond the driver’s control that may occur (passengers requesting for rides and not showing up, forcing the driver to cancel, passengers simply requests and cancels rides themselves for many reasons e.g searching for a better car). And sometimes, it’s drivers would cancel when a passenger is going to an unsafe area or when they sense that the passenger(s) could be of threat.

I feel BoltDriverApp should have been designed in a way that it also puts into consideration to a large extent the drivers and not just treat them like trash.

by Commplex

I’ve been using Bolt for quite sometime now, at certain time an update was introduced which it has remove changing destination on driver app and after completing trip you cannot ask for fare review nor complaints about the fare. Also why is it if you want to change your mobile phone number you have to write email which is wasted of time and after writing email and be accepted to change a phone number you cannot go back to use you previously phone number
I will recommend to return this futures with your next updates and make it easy to change phone number.
1. Bring back destination change to driver app
2. Bring back fare review
3. Make it possible to change number within BoltDriverApp

by Kourosh9557alavi

I worked with Bolt for 6 months as a driver. I think this is the most ridiculous application available to drivers. It does not give the driver the slightest right and treats the driver like a slave. If you are delayed for 20 minutes for the passenger and the passenger does not show up, he will not pay you any amount. If the passenger does not pay, not even 1 cent of the plan will compensate. If the passenger steals from you, the program still does not give any warning to the passenger. But if the passenger says the driver received an extra 1 cent from me, he will immediately block your account. All this has happened to me. The most ridiculous taxi app with the highest possible commission. It's really nonsense and ridiculous.😡😡😡

by DeGeneral1212

Bolt should at least do update whereby drivers can message riders because I can accept a ride and the number on BoltDriverApp is a foreign number how do u contact the rider and if the rider didn’t think fast dat he or she is using a foreign number so he or she should call with another number or message you,if not that how can driver communicate with a rider and we hv been complaining this issue for a very long time and you guys are jot doing anything about it

by Mr-Play

First of all i can’t seem to understand the commission taken from drivers ...
How to pay commission is a problem
Payment of commission does not reflet instant like Yango which looks bad on the part of bolt..

Lower fares to drivers whiles bolt company make huge commission not taking into account the fuel drivers have to buy into their cars and lots of bad road in Ghana making drivers and car owners get problem hence such bad fares by bolt does not help drivers.
You give drivers low fare such a 3ghc when driver have wasted fuel to go search for passengers where ever they are and some times you don’t even find where passenger might be standing and even when you get to see passenger too, waiting time does not get paid to you when passengers decides not to go anymore hence drivers loose money used to purchase fuel

When you are driving and you get stuck in traffic for long hours you don’t get paid for such time wasted hence marking you waste all your money and fuel you get.

In Ghana passengers are very rude to drivers
Local taxi has more respect that the modern bolt..

by A!99

This is one of the most useless platform to work on, at first I thought bolt was reliable until I got to discover it’s just a platform to enslave the world, the builders of this platform is worth being sued for citizens enslavement...... I’ll rate it 5 stars when it’s worth it.

How can you support a passenger to rate a driver with less than 3star? And when it’s comes to a driver rating a clients you’ll fill the rate bar with 5star and expect the drivers to just confirm. If a driver should rate a rider less than 4stars you’ll question the driver, but if a rider should rate a driver 1 star the rider is good to go. Nonsense

by Abdul.ram

Bolt is not helping drivers at all. Everyone in Ghana is aware about the criminal activities that occur usually at night. Some of this criminals have seen the bolt app as a platform they can exploit. I've been robbed before by a rider which when I reported to bolt, they didn't give me any positive feedback which meant if I was killed they will not show any concern. It is so obvious that they are just using drivers for their own selfish gains. Riders should be verified just like how drivers are verified. That way criminal activities on the platform could be curtailed.

by BigFranco🤴🏾🪂

Bolt has been really good when it comes to earnings I have enjoyed most of bolt policies but it’s saddens my heart to know bolt is soo inconsistent of their bonus programs they run you just don’t know what to expect and it’s like they do what ever they like at any time and also the assurance of being protected by some policies that are effective enough is not seen with their insurance cover , if they even do for us the drivers is another thing for us to think about. And recently bolt hit us all with a Big Bang slap on the face with a 25% commission like we haven’t seen enough yet most drivers like my self pays for the car every week on sales basics whiles bolt know that high cost of fuel lately and not to talk about our bad roads which most clients are being dropped at sometimes after a trip all you hear beneath the car is only noises . I think bolt should start thinking about the driver more to first reduce it service fees from the 25% commission cause we always out there day and night to give better service and even more but yet our our voices are not heard . Won’t want bolt to lose with any other app because we were not heard and taken for granted....
#YOUCANDOBETTER #BOLTDRIVERSLIVESMATTERS

by Jallins

Need to know where the client/customer is going not only where the person is ,after then BoltDriverApp now shows you where you taking the client, you may drive 7 minutes just to meet the client and drive 5 minutes to the destination request.
Also can’t see the price cost of the destination till I reach ,need to work on that also .

by Fresh Daviano

Obviously, Driving bolt is honestly one in a million kind of opportunity to earn good cash. I have been a bolt driver for a little while now, before my account got suspended because I charged above the displayed amount. I got to know it was an offence late. please i want to apologize, i am a new driver, still learning the rules. I have learnt my lesson already. I want to plead for my account to please be unblocked, as I promise never to repeat such again. Thanks and God Bless as you consider my review.

by Ab4love

Please work on the Destination is not showing anymore and lately when i sent my destination towards my home request comes from a location out of my destination

by სერა

App works fine. The only downside I’ve found so far is that when you have the radar on 1 km and you get order from 1,7 or 2 km or more and you refuse it, it lowers your activity points! Sometimes it doesn’t so this on the same distance, and sometimes it does! Is it a bug or?

by Mawulolof5

BoltDriverApp is been pretty much helpful, it’s my first time on the business. But I can tell bolt is really solving a lot of financial problems and creating a very easy and lucrative means of making money genuinely for the youth. Keep the good work up guys!

by Monies Empire

Hello Am from Ghana the fuel prices here is too much that we can’t even buy !
But bolt gives a lot discount to customers which is very bad to us the drivers my questions is when will they adjust their price system cus the fuel price in Ghana is very high now

by Nana Ksi

Bolt is one of the weak app I have ever seen ....u can get request and u can’t...Fuel has been increase 7 time within a year in Ghana but bolt has not reviewed it prices....bolt operator in Ghana don’t respect drivers...They don’t have time for their drivers they only have time and listen to their riders.....

by JayBlack1

I enjoyed driving with bolt but the only problem is that they have refused to make the drivers app flexing for drivers that are in partnership with them in nigeria (Lagos) which has resulted to lot of drivers switching to other platforms, I highly recommend that they look into this situation as soon as possible before they lose their stand in nigeria.

by Braveheart0419

BoltDriverApp is great but some recommendations should in the area of Driver been able see the price 2. BoltDriverApp should be able run with distance and not fixed price because some customers will take you on a route and longer distance with same fixed price. 3. There should be cash back for customers also that way we can maintain more customers. 4. The Developer should make place for customer image.

by Ihein Mania

I’m always having problem your app given a wrong calculation + I font get refund after BoltDriverApp wrong calculation. BoltDriverApp just making driver suffer.

by Ayobami22.

My experience with BoltDriverApp doesn’t worth it after getting to your destination and u wanted to end a trip BoltDriverApp keep loading to pop up an estimated fare for more than an hour and not until you restart your phone before your get the estimated fares... so poor

by Yeboahwill

Long pick up
Long waiting time for request
Always blacking for low rating

by Gospel Sam

The button to set destination is gone and if you set your account to accept next ride while still on a trip, it just beeps and comes as a notification, doesn’t even allow you swipe to accept and then it reduces your activity score for iOS 😩😩

by Sh_1993

Every time when I zoom in a crash happen . And sometimes when I get an order. Please resolve it.

by Elswoodx

BoltDriverApp crashes anytime you click on the earnings in this current update. Kindly fix.

by Kathy012??

Please try and update BoltDriverApp. BoltDriverApp keeping failing everytime. It’s kinda hard to operate on in the last couple of days. Thanks.

by User-bolt-app

Постоянно зависает и вылетает программа

The program constantly freezes and crashes.

by Anas Iraqi

App in iOS need to add current traffic as android as have this facility

by Msliee

Please create a chat column were we can reply our riders when they send a message (thus from the passenger app to the driver app). There’s a lot of complaints going on

by Yoofie Samuels

My App is up to date but it keeps going offline ..I don’t understand

by Anar_944

Hello, I can’t find the + button in the latest version of the program in order to choose my direction, thanks in advance.

by Ambc009

I can’t find the set destination button after the update!