First Financial FCU Reviews

First Financial FCU Reviews

Published by on 2026-02-25

🏷️ About: Access your First Financial Federal Credit Union accounts anytime, anywhere. Our mobile banking app provides convenient, easy, and secure banking and bill payment solutions right from your smartphone or tablet.


       


Is First Financial FCU Safe to Use?

We Investigate the app owner's website (Firstffcu.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
52.2%

😎 Positive experience
47.8%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 726 combined software reviews.

Is First Financial FCU Safe?
First Financial FCU is very safe to use.
47.8/100

  Safety Analysis »»

Is First Financial FCU Legit?
First Financial FCU looks authentic and legitimate.
47.8/100



Read 13 Customer Service Reviews 😠💢

4.7 out of 5
Deposits not going through

I have been using FirstFinancialFCU for a long time and know all the steps and procedures very well. I am also very careful about doing the steps correctly. However, recently two of my checks were not deposited. One for $1200 that was needed to cover a mortgage payment. First Financial is saying that it never went through and I know for a fact that I went through all the steps correctly and that I submitted the check for 1200. The second one for $293 was not deposited because of an “unclear” image. I do not live near my bank so rely on FirstFinancialFCU for important deposits. Very disappointed

Keeps saying update…

I have been using FirstFinancialFCU since they offered it. Updated as needed. Today I go to open app and it says “update now”. I click on it…opens App Store. Once in App Store it says open (there is no update). Click open and just keeps repeating. Very frustrating. Not sure what the problem is.

Update

Can’t use app due to it saying it needs and update but it only takes you to FirstFinancialFCU Store with no “update” available so app is officially useless

Revised site

I am missing seeing payments I’ve made in the last few months.. not liking this new layout

signup doesn’t work

just got a debit card, tried to make an account and when i finish signup it just says it couldn’t make an account

Garbage.

After confirming my identity, it says system error. Broken, useless. Seems this bank, both mobile and web, cheaps out on the software-it's all a joke. I NEED Mobile and online banking. I'm going back to wells after a month and a half with this bank-so fed up.

Don't bother

Keeps asking security questions, but none of them make sense. I would have never selected those questions because they don't even have an answer. Use the official site because this is just a waste of space.

Can't log in

Keeps asking me the same security questions over and over. Scam???

Says it needs to update but theres none?

I open my app to see it say it has to update, so I press update now, it brings me to the appstore and it only tells me to open? What???

App states it requires the newest version

App Store shows latest version is loaded and can not get into app now just an error that the version I have is old. No response from bank help center

Not bad for first release.

Not a bad first release. Has all of the things you may need for a quick transaction. And checking on your accounts.
Only one suggestion I hope they fix. Is Locations, it shows you locations of First Financial "partners".. but it does not give the names if What I assume others in network (Partners) it just gives town and address. It would be more convenient to give actual names. Thanks

Greatest bank App

Excellent gets it done from home. Saves me time. I love it.

Virtual check deposit

It is a great relief to know that I can do virtual banking during a crisis with first financial credit union!



Is First Financial FCU Safe? 🙏

First Financial FCU is very safe to use. JustUseApp Safety Score for First Financial FCU is 47.8/100.
This assessment is based on our NLP analysis of 726 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

84.5% of users say app is safe 👍
84.5%

10.6% of users have some concerns ⚠️
10.6%

4.9% of users say app is risky 🚨
4.9%


Is First Financial FCU Legit? 💯

First Financial FCU looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for First Financial FCU is 47.8/100 .
This conclusion is based on analysis of 726 user reviews.

🔏 Privacy & Data Safety

First Financial FCU collected the following data from you:

  • Data Linked to You:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with First Financial FCU? Post a Review




Features

You must have an account at First Financial (serving Monmouth and Ocean Counties in NJ), and be enrolled in online banking, to use this application.

Access your First Financial Federal Credit Union accounts anytime, anywhere.

  Contact Support
Developer:
First Financial Federal Credit Union


Website: