🏷️ About:
Jane is a curated marketplace that brings together small boutiques and big brands to offer daily discoveries and an exciting point of view. It features 2,000+ shops, big brands and designer names, daily deals, and an easy way to shop and pay later with Klarna. The app also offers sneak peeks and app-exclusive deals, and a loyalty program called Jane Rewards.
- Trendy styles and different ways to wear the pieces are displayed
- Easy to use app
- Good customer service
- Option to return items
Read 22 Customer Service Reviews 👿🤬😡😠💢😤
4.9 out of 5
Poor quality products
2022-06-18
by Ribribribs
Fool me once, shame on me. Fool me twice, well... you know. First order (custom stamp) was the worst! I get better stamps at Hobby Lobby! It was so shallow that I couldn’t get a good press without smearing ink. And yes, I know how to properly apply ink to a stamp. They wouldn’t give me a refund. They sent me another horribly made stamp, so now that money was wasted. Tried to give them another chance and ordered monogrammed bags. They can’t mess that up, right? Wrong! The letters weren’t even centered on the bag. Now I’m trying to get those redone. Yes, I have high standards. If having high standards these days is asking to get what you paid for and what was advertised. I don’t recommend this company at all. They’ve got problems ensuring quality work from their suppliers.
No good!
2022-07-19
by Ro Loce
I’ve had Jane since they first came out. Was always hearting things but could never find the courage to order anything. My daughter did for me. She allowed me to pick it out and then bought it for Christmas for me. Never again. The clothes I received were not only expensive and I could find a better deal at a local store but half of them had imperfections. For example I have a black and white plaid jacket although the material is great the sewing is horrible. Someone went with the black stitching into the white part of the jacket. The casual shorts I got were very thin but didn’t portray that way on the model they’re representing. The items came at different times spread out tremendously. Received a couple of items one week after and received the rest between then and over the following 3 weeks. They have great pics for how to wear these items but the items itself is like they’re all defects and they charge full price. Because of these reasons I’ll be deleting Jane .
Horrible service and Selection
2022-08-20
by Pretygirlygirl
I was hooked! I checked in every day multiple times a day. But I started to realize it’s the same Seller’s and the same items over and over and over. So I no longer check into Jane . The items offered are horrible quality. I ordered over 10 items within a month. Shoes were small and wide for I believe anyone. Size 9 was more like a 7.5 or 8. And custom items were made so bad I had to complain. And I had ordered them for Christmas so I wasted my money since they couldn’t replace before Christmas and they refused to refund me. I ordered an ornament that didn’t arrive by Christmas and eventually the seller cancelled without telling me anything. I had nothing but bad experiences with Jane and it’s Seller’s. You’ll get better items and service on Etsy. Don’t get drawn in by janes Prices. You get what you pay for.
Tall sizes
2022-09-21
by Bosula63
Just an inquiry as to tall sizes . Someone had mentioned plus sizes and she’s right! Not enough plus sizes on many websites AND many websites also do not carry tall sizes ! They offer petite and average, but are lacking on sizes 14 and up and many do not offer Tall or long. Many women are 5’6” or taller and some websites are improving but it is disappointing that many in this day and age don’t offer sizes for the taller women who need longer sleeve length and longer inseam and dress length. Before I download another app that I can’t use please let women know ALL the size ranges that you offer. I cannot see the sizes just by looking at Jane before one gets it, thank you , B. L. So I just looked at ALL the poor reviews with small size fit and exorbitant shipping fees ! One person was charged $33 shipping for a $93 order ! Are you kidding me ! That’s gouging the public and now I know for sure I won’t be downloading your App! No thanks , your reviewers have not given you very good reviews at all and I always look at that ! People are tired of getting ripped off online plus have to be bothered with sending things back and clothing and shoes being too small ! I for one , would rather pay more for quality merchandise, honesty and a company that I can rely on and actually believe. Remember , consumers have so many places to shop and are doing YOU a favor when they order from your company. People DO pay attention to reviews and your stink
I have been a regular shopper on this app for several years. And mostly, without problems. But going on the site today and seeing masks and hand sanitizer being sold “in bulk” for CRAZY prices, is just not ok. I read this app’s response to others that have also complained, and honestly the response was not great, which is sad. These 2 items are a very real need for our men and women in the medical field working around the clock right now-FOR US! And an average shopper on this app does not need 100 masks. I feel that we should all be doing our part right now, and selling these items, on here, is disappointing and in bad taste. And the company’s 2 responses to this issue- very disappointing and lost a loyal customer. Could have been handled much better.
Great App
2022-11-23
by Lljhffdfa
This business is great! I love this app and love looking through it everyday. The deals are pretty good, but shipping is expensive, which is a huge turn-off. Sometimes it takes FOREVER for a seller to ship as well. So you end up paying quite a bit for shipping and sometimes get the item two-three weeks later. I understand this app is a third-party seller, but there should be rules for how long the seller has to process and ship the order and there should be a flat shipping rate. Another complaint I have about Jane is that lately pictures of products don’t load which is frustrating because I have to close and reopen Jane and start all over with browsing through products (and it takes a long time to scroll through!). This issue brings me to another app issue that bothers me. Sometimes I’ll be scrolling through Jane and be pretty far down and will accidentally tap something (still not sure what), and it will bring me all the way back to the top! There are so many deals, which is great, but I get frustrated when I have to scroll through to find where I was again. I want to reiterate that I really do love this app, but there are some things that really need to be fixed to make it better for consumers.
Shipping Rates Need to Change
2022-12-24
by Fab0
First of all, I have to say that I really do enjoy looking through the daily sales. I end up adding lots of items to my cart. The problem is, the shipping can get so expensive that I usually only end up buying only a few items. Then the sellers still want to an extra $1 per extra item added. This is such a huge turn off. Right now I have $92 worth of items in my cart with $33 being just for shipping. There should be a flat fee offered for ALL items added at the end. It really does turn me off from shopping with this app. Please try to find a better deal so that shopping be be more affordable because I refuse to pay so much for shopping. I'd rather not buy anything.
Great Selection but needs some diversity
2023-01-25
by Deb_Mayo
I love scrolling through and seeing tons of cute things. I have bought plenty of T-shirts for my teacher work selection and have loved them all. I also love the personalized items and home decor items. I don’t mind the shipping fees or that sometimes it does take a while for your item to arrive. What I don’t like is that there isn’t really any diversity in the models they have showing the clothes. I am short and not a size small so I would love to see more models that would kind of show what the clothes would like on me. As well as models of color, all the models look the same TBH...
Can't get enough
2023-02-26
by Reidh03
1/3/17 update: everything written below still holds true; BUT, I’m getting increasingly frustrated at the limited sizes offered by the sellers. I am a size 16, which just so happens to be the size of the *AVERAGE* American woman by the way, and only once in a great blue moon will I find stuff available for fuller figured women. I DO love that now you can browse by category, like accessories, pets, fun finds, maternity etc., but I’d love nothing more than to see a “plus size” category as well. Thanks in advance.
Sure, the shipping can get a bit pricey when purchasing several items from different sellers, but to be honest, that’s not necessarily something that the this app app can control—it’s each boutique’s/seller’s shipping charges 🤷🏻 I just checked my order history before writing this review and I have purchased 34 items since January 2016! Lol that's A LOT! Everything from their leggings, personalized/monogrammed clothing, iPhone charging cords, shoes, personalized jewelry, dressy blouses and trendy tunics, the bottom line is I just cannot live without Jane! And it saddens me that someone else's review stated that the quality of the items was less than par because I've had the opposite experience! Think about it--what person is going to order 34 times if the stuff wasn't quality made? Lol not me! I'm thrilled with every purchase I've ordered! I hope they don't change anything because when it ain't broke, don't fix it!! 😊
Love Jane . Prices and products are fabulous! The ONLY reason I gave 4Stars instead of 5 was because of the checkout process. I’m not really sure how or why this happened, but I had several things in my cart and came across something my daughter saw and want to purchase separately. So I chose Buy Now. It took me to a separate page, had all the correct info on what she was purchasing and so we pressed Submit Order. There was no real “confirmation” page following that. Didn’t think much about it until I went back to my previous orders page and it had submitted and order for one of the items randomly in my cart previously. NOT what I had chosen. Again, not sure how in the world that occurred but. I know it wasn’t my error due to what the actual item was that was purchased. Anyways. This needs to be looked into. Seriously tho, love Jane , products and sellers have been phenomenal!!
Love it, and so do all my friends!
2023-04-28
by Jane Addiction
Only download Jane if you love shopping and have oodles of time and money! this app is the first thing I do every morning- I open Jane , scroll, and buy at least every other day. I’ve gotten so many great deals and sooooo many compliments. It’s assisted with Christmas shopping every year since I’ve downloaded. Thank you to all the boutiques who work with this app! Don’t blame me when you think to yourself “I’m spending too much in this app!” 🤣
I love this app!
2023-05-29
by BreMar3
I’ve been using Jane for over a year now. I have yet to receive something I was unhappy with. Some sizes are different, make sure you read reviews before purchasing. The only negative thing I have to say is they did a survey a little while back and since I’ve noticed items I’ve bought before, the same exact items, have gone up almost $10, jeans specifically. I have 4 pair and won’t buy them anymore.
Love Love LOVE but my paycheck doesn’t :)
2023-06-30
by Bamauarn08
This website is the bomb y’all! So many different products and sellers. AMAZING price points! Unique products that I would never come across with out this app. So far I have had a good experience with all vendors and their products. Shipping has been fast and reliable and usually coincide with the timelines given if not faster. You can find the best gifts here! I prefer the iPad app to my phone as the set up is more “Window Shopping” friendly :). My own complaint is that I find soooo much cute stuff my paycheck hates me for it :)
Incredible site! Love Jane!!
2023-07-31
by Jamielee0214
I’m very skeptical when it comes to any new site that you can shop on. I have purchased things on sites that were poor quality or just a complete fraud. this app is awesome! I have purchased clothes and jewelry from this app and the quality of both is outstanding!! Great prices, fast shipping and amazing quality. I highly recommend this app. It will quickly become one of your new favorites to buy from! I have Jane and I check the deals every day. Get it!
My entire wardrobe, shoe and jewelry collection is all from this app! I am constantly complimented on my outfits and appearance. this app makes fashion easy by always having the most trendy styles and the models from every boutique display different ways to wear the pieces. Each time someone compliments me on my outfit I tell them I got it on the this app app and testify of my multiple positive experiences! In the past year that I’ve been shopping with this app there have been 2 orders that were incorrect. The boutiques went out of their way to be prompt, cooperative, and completely accommodating! Keep up the great work this app!
Glitch fever
2023-10-03
by Cloiebelle
I love Jane, and look every day at the deals. My main issue though, is Jane glitches. Jane either crashes while shopping, individual items screens are intermittently blank, or the bag contents are stuck as loading. Please, please, please fixes the constant clutches! App updates are frequent but still find disappointment almost every time I TRY to shop. Thank goodness the new items are usually shown first or I would never know what’s been added. Jane closes before I’ve seen everything 9 out of 10 Times. ENOUGH ALREADY, FIX THE ISSUES!
Addicted to Jane...
2023-11-03
by UNIPanther13
I used to only use the this app website until I discovered their app... so much easier to shop now! Double edged sword for sure. Jane has functioned flawlessly for me for about a year. It saves multiple credit cards & shipping addresses which makes shopping a lot easier and faster. Every now & then, this app will announce through email they’re having free shipping so that’s another reason to set up an account. To me, this app is like an online version of TJMaxx or Marshalls - you never know what will be for sale & it’s different every day! It’s also cute and unique most of the time. Love Jane!!!
Back to school
2023-12-05
by Gela500
My daughter is starting middle school and HATES shopping. We have been online shopping through this app for a couple of weeks now and she has LOVED everything we have purchased! We have only had to return one item( momma got the wrong size) and another item she loved but it was a little to clingy with the stretchy material so we gifted it to a cousin! Prices are amazing!!!!! And if you go direct to the supplier you will pay more. We did this because we loved the a product and didn’t want to wait till it came around again to buy more. I have been sharing this app with everyone!!!! We love it!
Love the app, but wish it “knew” what I might like
2024-01-05
by Fix Problems Please
Been using Jane several years, and while I like this app & recommend it to many friends, I wish it would suggest items for me at the top of the list, based on my preferences & what I indicate I “like,” instead of having to scroll through the multitudes of items available. Also, if I “like” an item & it’s not available, but come back in stock, the option to click “notify me” when back in stock would be great. Zulily does this & I use of often. Since this app has some vendors & specific items that come on & off Jane , it would be nice to have the option to get notification when a “liked” item comes back to this app. I do love this app! :-)
I love Jane and shopping on it! I’ve ordered a lot of different items (roughly 60 items since 2017)from many different sellers!! I’ve never had a problem but I also read all the reviews about the seller and the item that I’m purchasing. Shipping can get expensive but that’s not the apps fault. Everything that I have gotten I have loved. Last year I got some amazing Christmas gifts for my friends. Stuff that you don’t normally see in stores and personalized as well! Mother’s Day was so easy with Jane! Father’s Day too! Unfortunately I’m addicted but it’s good deals. 💁♀️
Not User Friendly
2024-11-16
by Homanomana
I’ve been using Jane for a couple months now and while I like most of what I’ve seen, I don’t like the setup of Jane . I wish I could be more specific with what I’m looking for. Under the categories section there’s multiple selections to choose from but when you select your category it stops there. When I select the women’s category I may only want to look at tops but instead I have to scroll through everything instead of what I want to actually see. There needs to be filter options that go along with the category you choose. If I want to look at tops then I don’t want to see pants and vice versa. It’s way too generalized with the current setup. Which is why I usually shop elsewhere.
So many cute, different things!
2024-11-16
by SKBiggs
I have ordered several things from this app. They have so many cute, different things. I’ve gotten cute things for me that I wear often (and always get compliments on), fun items for my nieces, and things for the house. Read the description before you choose a size, and you typically get what you need. The only time I’ve had an issue in the past several years, the retailer was kind, and easy to work with the help correct the issue.
Is Jane Safe? 🤗🙏
Yes. Jane - Boutique Shopping Deals is very safe to use. This is based on our NLP (Natural language processing) analysis of over 305,379 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Jane Is 76.2/100.
Is Jane Legit? 💯
Yes. Jane - Boutique Shopping Deals is a totally legit app. This conclusion was arrived at by running over 305,379 Jane - Boutique Shopping Deals User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Jane Is 100/100..
Jane - Boutique Shopping Deals works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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Features
- 2,000+ shops featuring trends in women’s fashion, home decor, children’s clothing, and more
- Big brands and designer names at incredible savings
- Daily deals with new offers every day
- Support for small businesses, many of them family and female-owned
- Jane Rewards loyalty program with exclusive rewards and points
- Shop now and pay later with Klarna's 4 interest-free payments
- Sneak peeks of tomorrow's deals every day at 4pm ET
- App-exclusive deals launched every 2 weeks
- Feedback option to share your thoughts with the Jane team.