MyHyundai with Bluelink app not working? crashes or has problems?

MyHyundai with Bluelink Status


I have a problem with MyHyundai with Bluelink

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⚠️ Most reported problems ⚠️

Something else
56.1%

Crashes
22.0%

Connection
12.2%

Not working
9.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of MyHyundai with Bluelink Problems 😠👌🔥

- No “Palisade” specific app

- Key features only available in the app

- Unable to start and drive car if key fob is lost

- Increasingly disappointing user experience

  23 Reported Issues: 😵🆘🛟🚨📢

Sunny
2024-01-24

The app is saying my car is in a different city

Robin
2023-07-17

dialog box: complete all required fields.(C400_4) deleting and reinstalling app doesn't help

Dave Nickerson
2023-05-29

My Wife has reported strange car behavior on several shopping trips when she is alone in the car. Sudden jerk of the steering wheel several times as if lane assist is trying to steer away from the line. I turned driving assist off and this has not recurred however the last trip as she was retuning to the car the rear hatch opened half way and stopped. Since I have never witnessed this behavior I suspect it is because I have used vehicle locator a few times while my wife is out shopping just to see where she is. Has anyone reported unrequested vehicle actions like this?

Kathryn Rubio
2023-03-10

My husband and I have been trying for several months to change the password since Hyundai said we needed to, but they will not accept any password at all. We always get the message “you cannot use your last two passwords”. This is even if we choose the system-generated password! We submitted a case to the customer service and they gave us a case number, but beyond that—-nothing! We are paying for Blue Link, and if we can’t access our account we would like to cancel the service but there’s no way I can find to do that either.

William J Rozinek
2023-02-16

The maps are blank - just a blue screen. When I enter a location or try to do anything with the map in the myhyundai bluelink app on my phone the map is just a blue screen

Dean Alan Gould
2023-01-10

took 9 days to reset password. Now I can not get past terms & conditions page. This sucks!!!

Carol And Stan Lussier
2023-01-07

Bluelink on smartphone app. Is stuck on terms ,agreement and privacy terms. Have read numerous times and checked boxes but will not go back to functions. Has been working for a year fine. I have it to 5/24. What can I do

TROY W
2023-01-04

No map shows when I do vehicle location.

Larry B Morris
2023-01-04

No map shows when I do vehicle location.

Thomas
2022-12-28

App not wording, frozen with terms and conditions. Called numerous times being stuck on hold for more than 30 minutes waiting to talk to someone. They just led me around or hanging up on me after waiting so long

Sherry
2022-12-27

Cannot get past the terms and conditions and privacy select page, need guidance. Cannot login to app. The opening page flashes and then it turns to a screen that asks me to accept the terms. There are two boxes to check. When checked the screen freezes and there is no way to accept the terms. Now I cannot use my blue tooth app.

Kenneth E Ford
2022-12-27

Cannot login to app. The opening page flashes and then it turns to a screen that asks me to accept the terms. There are two boxes to check. When checked the screen freezes and there is no way to accept the terms. Now I cannot use my blue tooth app.

Robert Bender
2022-12-23

Cannot login to app. The opening page flashes and then it turns to a screen that asks me to accept the terms. There are two boxes to check. When checked the screen freezes and there is no way to accept the terms. Now I cannot use my blue tooth app.

Keith Chandler
2022-12-14

Hi, I have the App installed on my phone and have connected my phone calendar, it’s a google calendar, to it. This works and I can see my calendar entries in the Bluelink app on my phone. However, when I am in my car then on the Bluelink screen under calendar it displays today and tomorrow but I do not see any details when I know there are entries present. Is this a bug or am I doing something wrong. Please get back to me about this. Thanks Keith.

Keith Chandler
2022-12-14

Hi, I have the App installed on my phone and have connected my phone calendar, it’s a google calendar, to it. This works and I can see my calendar entries in the Bluelink app on my phone. However, when I am in my car then on the Bluelink screen under calendar it displays today and tomorrow but I do not see any details when I know there are entries present. Is this a bug or am I doing something wrong. Please get back to me about this. Thanks Keith.

Keith
2022-11-16

The blue link does not work. The customer service at Henderson Hyundai is very very poor. Not possible to talk to a human in the service department. Can only get they by talking to Sales Department. Sounds like they are only interested in selling not providing service after the sale. The sales people were helpful.

Gwen S Dorsa
2022-10-24

This is ANOTHER MESSAGE I have been calling your number 855-255-8354 and that number has been hacked by someone selling medical products. If you don't answer them it just hangs up. There is NO Way to get to talk to a human I am paying for this every month and now it's not working YES I know how to resent the system I've had to do it SO many time before. IF this is going to continue to be a problem let me know and I will get rid of it.

Graham Higgins
2022-10-18

The app seems to be frozen I get "request can not be processed. Please try again" I get messages from the car re charoing com[plete but nothing else.

Linda J Miller
2022-09-30

Always says can't make connection. wait a minute but never comes on. Since this is suppose to be an automatic thing seems like it would work more than half the time.

Randy
2022-08-15

Ever since my car came back a year ago April from a factory recall servicing, my car doesn't connect to my App on my iPhone. It used to work great and fairly quickly although not the 1-2 seconds some say other systems do. I've gotten the method to reset the BlueLink in the car from the BlueLink organization, but having to do this repeatedly is an unreasonable inconvenience.

Bryan
2022-08-15

Blue link will not connect

Vera Perdue
2022-08-08

After several phone calls, I have been told that my Samsung Galaxy 9, software version 10 is no longer compatible with Myhyundai app. I cannot even redownload it since I uninstalled it. What a terrible thing for them to do. I shouldn't have to get a new phone to work with my car. It worked from March 2022 and stop working August 2022. How horrible is that!

Tom Selby
2022-04-26

The app has barely worked since we got our new car. I tried to start it for my daughter at her work and it keeps telling me there is a problem.

Showing 1-23 of 23

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Common MyHyundai with Bluelink Problems & Solutions. Troubleshooting Guide

       


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About this app

Use voice commands or the smartwatch app menu to access select features. *Note: Active Bluelink subscription and Bluelink equipped vehicle with capabilities required.  Please visit HyundaiBluelink. com to check what Bluelink features your vehicle supports. • Access maintenance information and other convenient features.  An active Bluelink Remote Package (R) or Guidance Package (G) subscription is required to access select features.  The MyHyundai app allows you to access owner resources, schedule service or connect to your Bluelink enabled vehicle from your phone.  Bluelink technology enables and empowers you while you are on the go, giving you access to your Bluelink features from your office, at home, or just about anywhere.  An active Bluelink subscription is required to use Bluelink features in MyHyundaiwithBluelink .  Access MyHyundaiwithBluelink with your MyHyundai. com ID, password and PIN to take advantage of Bluelink’s Remote features.  The MyHyundai app makes getting information about your Hyundai vehicle easier than ever.  Disclaimer: Feature support varies by vehicle model.  To renew or upgrade to either Remote or Guidance, please visit MyHyundai. com.  Feature support varies by vehicle model.  MyHyundai app also supports Apple Watch.  Log in and send commands conveniently using Touch ID and Face ID.  For technical assistance, please contact us at AppsTeam@hmausa. com.  Please visit HyundaiBluelink. com to check what Bluelink features your vehicle supports.