Company Name: Cache Valley Bank
About: Our mobile banking application allows you to check balances, transfer funds,
view transactions and check messages from anywhere, anytime. It’s fast, free
and available to all of our online banking users.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
E-Mail: [email protected]
Website: 🌍 Visit Cache Valley Bank Website
Privacy Policy: https://www.cachevalleybank.com/privacy-policy
Developer: Cache Valley Bank
by #ahottiewithabody
I love the bank, customer service, services in general, really everything about the bank itself. But honestly as far as a bank app goes it’s the worst I’ve ever used. It doesn’t show your bank accounts and credit cards in the app. There’s a separate website to view credit cards. It’s not user friendly at all. And Autobooks is terrible to do any invoicing through.
100% recommend the bank as long as your not planning on using the app very much.
by JAYDEN THOMPSON707
Never had an issue with the app until the last 3 months. The balance is never correct. This has caused me to overdraft, it’s super frustrating. I have never overdrafted before and it’s happened multiple times due to an incorrect balance being shown. I received no help from customer service. They told me I should be balancing my money on my own instead of relying on the app. I understand that, it’s just very frustrating to have this problem only in the last 3 months after using it for 3 years. Will be changing banks.
by Ohoss
Compared to other banking online that I use, CVB is somewhat cumbersome to get around in, difficult to get to the right areas if you were trying to modify a reoccurring payment, see what reoccurring payments are coming up just as an example. The appearance of the website is very out of date and I tried to do very little banking online with CVB. I use another banking establishment for all of my bills.