Contact SUPERSTAR SMTOWN Support

by BaileyO00

So I had signed in with my Facebook account way before the dalcom id thing came into existence and I had so many amazing cards a lot were R cards like the miracles in December for exo I almost had them all but one and the R cards for I think Love shot by exo but one and I also had the special editions ones that you can't get now I had a lot of very great cards for the group's and they were for the theme I wanted and they are all gone same with the R and S cards I had and the special edition ones all cause of them taking Facebook away as a login and I lost everything and I spent a lot of money on this game too I swear if this has happened to superstar jyp I will be even more upset and angry they need to bring it back for login for Facebook I want all my cards back and everything I had ad well like all of the headphones I had I literally had a lot of them and the diamonds as well this is literally so unfair and not right I am so angry at the moment because of this 😡😡😡😡😡😡😡😡😡😡🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

by VR Troopers

I’ve been playing the superstar games for a while and I really love them. Recently the game has been lagging a bit. What I mean is it counts notes either late (resulting in “good”) or not at all resulting in a miss even though i hit the note on time. I don’t know if anyone else has had this problem but it’s starting to become an issue. Also the rave gauge tends to drop levels during the song, I don’t know why it does that but if it could stop that’d be great cause it affects the overall score

Edit: so the game has still been lagging, not only in the weekly challenges but in the superstar as well. I uninstalled then reinstalled the game to try and fix this and I lost my place in the game, losing my standing and all my cards including multiple R cards even after signing in with my gmail account. Please someone fix this. My rank was Silver 2, rank 10 and had Rs for all artists except Suho. Complete R cards for Boa, Girls Generation, OhGG, Taeyeon, Shinee, and Jonghyun, and Red Velvet. One or 2 R cards for every other artist or group

by Kngsn

this game would be so much more fun and enjoyable if they didn't have so many unnecessary card categories. there's absolutely no reason for nct to have 12 different categories plus however many suju, exo, etc. have. it makes me not want to play because i know it'll take me at least 2 years or longer to get all the cards i would need to get decent scores. it's really frustrating because unless you're constantly diamonds or rhythm points to get card packs you'll never be able to get the cards you need in a reasonable amount of time. at the moment i can only play boa and jonghyun because those are the only ones i actually have decent cards for and even then i don't have all the cards i need. it's ridiculous and reminds me of why i deleted it the first time.