Contact SUPERSTAR JYPNATION

Contact SUPERSTAR JYPNATION Support


Company Name:

About: The rhythm game of JYP.Ent! “SuperStar JYPNATION” is officially released! #
Artist & Music - 21 groups of JYP.



SUPERSTAR JYPNATION Customer Service 💢

Hard-to-find customer service info can be a red flag. Is SUPERSTAR JYPNATION Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Dalcomsoft, Inc.



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SuperStar JYPNATION Website

Privacy Policy: http://dalcomsoft.co.kr/ss-jyp-privacy_kr/

Developer: Dalcomsoft, Inc.





Can I trust SUPERSTAR JYPNATION app?

Protect your data and wallet. We investigate the developer's website (Dalcomsoft.com), verify they're legit, and uncover hidden scams or complaints.




5 Most reported problems 😔💔

4.6 out of 5
Ann
2025-11-09

Dear Dalcom Soft! Unfortunately, a problem has occurred, it is not possible to log into my account in JYPnation. I have changed my password, I know my ID. I have changed my password several times via email. It would be a great pity if I lost my account. I can provide screenshots and videos proving my ownership of this account. Many purchases were made on it with in-game currency, many high-ranking cards. I wouldn't want to lose everything. Please help :(

Marie
2025-06-14

hello. why is the app not working 🥲 it writes try again, please touch retry.. but ahhhh I don't want to lose my attendance. yesterday I could take my attendance just for 2 minutes before it was 12 pm in Korea

Can relate to people who lost all their progress

2022-05-31

by Hamchuu

I used to play this game a lot and it was a while since I last played it and I had a lot of good R rated cards for groups like Stray kids and DAY6. Yesterday I tried logging back in since it took me back to the sign in screen so I didn’t think much of it, but when I tried to login with my gmail I’ve always used, it just registered me as a whole new player and all my data was lost. I tried using other login methods but no matter how much I tried, it just logged me into my new account instead of my original one where I had all my data. I’m very disappointed since I put a lot of time into the game and before I knew it all my hard work for cards were gone. I’m going to delete this app since I’m not interested in playing it anymore and I’m going to continue to play other rhythm games such as rhythm hive. My experience has been pretty decent with rhythm hive and it took way faster to earn R and XR rated cards in the game compare to JYP. I recommend rhythm hive for people who also want a smoother running game.

Cheers!!

I want to love this game but i can’t

2022-06-07

by Ma Bùi

First of all, i played superstar sm since the day it was release and i love it. But ever since i started playing this one, i have mixed feeling about it. During the game play, i tap all the notes but it keep telling me that is miss everything and that i fail mid game. I delete the app, re-download it, even re start my phone but it still have that bug. So my phone is not the problem here. Also the events are very bs. Unless you spend your money to buy diamond, which is so expensive like wth?, then you can “buy” the card pack and score the song with high score. Other than that you can never win the events. Stray Kids songs in hard mode is freaking hard for some reasons while other songs are like super normal @@ I am extremely upset and pls stop giving us Twice card all the time. I always get Twice S card but not Stray Kids, i get that Twice is famous but pls, too much card from them.

Fix the game a little pls overall the game is really good 👍

2022-06-14

by Amari Kpop Boy

I used to play this game and I loved it until I got bored because I really don’t like playing the same games over and over but overall it’s really good and there’s this one thing that tripping is the game bug because I once deleted the game I tried to log back in but then everytime it takes me to the main screen I get kicked out everytime I’ve been trying for like 1 month now and now I quit pls can you fix this and one thing I lost all my R cards that I worked so hard to get and to get where I am now I really didn’t mean to delete it I was quick so I quit but pls can you fix it because I really want to play it again but Since it’s always that one bug that makes the game trip so pls can you fix that overall the game is really good I love it and so far I’ve been playing this game for 2 years now and it’s really addicting and really good.




Have a Problem with SUPERSTAR JYPNATION? Report Issue




Why should I report an Issue with SUPERSTAR JYPNATION?

  1. Pulling issues faced by users like you is a good way to draw attention of SUPERSTAR JYPNATION to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SUPERSTAR JYPNATION customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SUPERSTAR JYPNATION.


Alternatives