Contact BlackBerry Work Support

by Sspiegel11

This is a commercial app, so the developer probably doesn’t care too much about the app rating, since it is very difficult for the user (company) to change vendors. However, over the long run, if this doesn’t improve, I hope companies take the feedback from the users (us) to switch to a better email system (office?). So the best thing to do is to complain to you IT folks, in addition to writing reviews!

IOS update last week, the majority of apps had day 1 updates to be compatible with IOS. Why was the last update for this app a month ago??? This is not a free app, it’s a commercial app that is very important to users. Please fix this! I also have the external keyboard lag issue.

by Shoopdatwoop

Started getting the infamous lack of notifications glitch that many other reviewers have discussed. That causes real issues at my job because I’m on call 24/7 and responding to urgent emails 20 minutes late is unacceptable. In an attempt to solve the issue, I downloaded the most recent update. Now I can’t log on at all. I just see the blackberry work logo for a full minute and then the app crashes. Utterly baffling. Email apps are at the bottom of the totem pole in terms of technical complexity and yet BlackBerry still manages to screw it up. Excited for the company to go bankrupt.

by Critical Narrativist

I’ve been using Blackberry Work for years. Prior to that I used actual Blackberry devices. Honestly they were great, in 2008. But then they stopped developing. I get that it’s secure and companies have the architecture, but the email client tool is so so. The search function is very good but that’s it. Tasks are awful, calendar is ok. Shouldn’t we able to expect a better suite by now? Why don’t they give up and sell to MicroSoft. It would be so much better to use office. Again not great but better. Even better would be if Apple bought them. It’s time for this relic to vanish.