Contact Denver Trash and Recycling Support

I downloaded the app because the trash/recycling dates changed and I was not notified. The app cannot find my address and nothing happens when I “report” that. I have reported it several times and never heard back. Not helpful as it doesn’t show any information if it cannot find your address. Can’t see the online maps or schedules without an address. Completely useless to me.

I’ve come to depend on the reminders form this app and it’s been reliable. Until today. I realized a few hours too late that I’d missed getting bins out on time. I checked the app hoping for a holiday delay. But the app didn’t show the schedule for my address. Only the recycle search, game, and three dot tabs existed. Looking at settings it still had my address but alerts were turned off. There was no calendar tab button to select, no way to see schedules. I presumed it was a buggy upgrade but seeing that the version is 3 months old I removed and re-installed. Looks normal after reinstall but it can no longer be relied upon so it’s back to manual calendar alerts and putting trash out a day early on holiday weeks. I know, it’s a free app and it’s not the end of the world to have overflowing bins for a week. It’s just a bummer to not be able to depend on such seemingly simple technology.

The Denver trash pick-up app is very helpful. I can check it when I don’t remember what is being picked up and I am notified for pick-up. It would be great to receive the notification the day before, but I usually get it on the morning of pick-up. It is possible that I am not checking my notifications in a timely manner.