My Bus Helper app not working? crashes or has problems?

My Bus Helper Status

Last Updated on 2024-11-05 by James Wegner

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Not working

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problems reported in the last 24 hours

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Common My Bus Helper Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Bus Helper app on iOS and Android devices. Solve all My Bus Helper app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Bus Helper iPhone Issues and Solutions

My Bus Helper iOS app crashes, not working, errors
My Bus Helper iOS app network issues
My Bus Helper on iOS has black/white screen

My Bus Helper Android App Issues and Solutions

My Bus Helper has errors/crashing/not working
My Bus Helper server network connectivity issues
My Bus Helper has black screen

My Bus Helper iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Bus Helper app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Bus Helper app crashes or not working on Iphone (iOS):

Close and restart the My Bus Helper app on iPhone
Update My Bus Helper app to the Latest Version for iOS
Uninstall and reinstall My Bus Helper iPhone app
Update your iPhone to the latest iOS version

Fix My Bus Helper on iPhone unable to connect to server/internet connection issues::

To resolve My Bus Helper network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Bus Helper black/white screen (blank screen) on iPhone:

Follow the My Bus Helper iOS app troubleshooting guide Here →

My Bus Helper Android App Issues and Solutions

Fix My Bus Helper not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Bus Helper app issues:

Force Stop the My Bus Helper App
1. On android, goto "Settings" » click My Bus Helper app. » click "Force Stop".

Update My Bus Helper to the latest version on PlayStore

Clear My Bus Helper App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Bus Helper app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Bus Helper.

Fix My Bus Helper unable to contact server/ My Bus Helper internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Bus Helper » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Bus Helper » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Bus Helper on android.

Solve My Bus Helper black/white screens issue on Android:

Follow the My Bus Helper android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at James Wegner, developers of My Bus Helper.

About this app

My Bus Helper: MTD provides stop and bus route information for the CUMTD bus service that operates in Champaign and Urbana. All data is provided by CUMTD. MyBusHelper is not affiliated with CUMTD.