Contact Citizens Bank Support
Company Name: Citizen Bank Farmington
About: Our mobile banking application allows you to check balances, transfer funds,
view transactions and check messages from anywhere, anytime. It’s fast, free
and available to all of our online banking users.
Citizens Bank Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Citizens Bank Website
Privacy Policy: https://www.citizensbank.com/account-safeguards/privacy.aspx
Developer: Citizens Bank, N.A.
3 Most reported problems 😔💔
Stupid notification format
by Copernicusp
The huge red boxes are a waste of space and always in the way and have to be removed to access my account. They are bad enough on the splash screen but then to be repeated when you go to an account is really a waste of your space and my time! How many hundred times do I need to know that if I click on an item to get additional details. Somebody needs to have a chat with your web designer. Everybody knows that if you see something more than 7 times it becomes irrelevant and after that either unseen or annoying.
Nice to have online access
by 1234zyxpdqBigDaddy
It is nice to have online access especially during COVID restrictions. Compared to other banks however, this app has limited functionality. Would appreciate ability to Zelle and tranfer funds outside of Citizen. Also easier, less restrictive digital deposits would be nice.
It could be better in Comparison
by Jackie T. Glass
It would be nice if you were allowed to submit electronic or visual checks like many other banks do.
It would be nice if you could move money between accounts easily.
It would also be nice if you could address charges by clicking on something indicating that this is a questionable charge without waiting on a phone or trying to get a hold of somebody or discussing the issue although the staff are wonderful when you do.
Have a Problem with Citizens Bank Mobile App? Report Issue
Why should I report an Issue with Citizens Bank Mobile App?
- Pulling issues faced by users like you is a good way to draw attention of Citizens Bank Mobile App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Citizens Bank Mobile App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Citizens Bank Mobile App.
