X-GPS Monitor Status

Last Updated on 2024-09-24 by RusLink

I have a problem with X-GPS Monitor

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User reports:
No current problems

- The mobile app is difficult to use and set up, according to the reviewer.

- The help center is not helpful, and there is no phone support available.

- The customer service is not helpful, and the reviewer suggests that the company does not offer a quality product or helpful customer service.

- The reviewer had trouble accessing their account, even with the correct login information.

Casey Collins 2024-02-14

My tracker has not updated since Jan 15th. Please help

Showing 1-1 of 1 reported issues:

Common X-GPS Monitor Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve X-GPS Monitor network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the X-GPS Monitor App
1. On android, goto Settings » X-GPS Monitor » click [Force Stop]

Clear X-GPS Monitor App Cache and Data:
1. On android, goto Settings » Apps » X-GPS Monitor » Storage » click [Clear Data] option. This clears both data and cache.
2. restart X-GPS Monitor.

On android, goto Settings » Apps or Manage Apps tab.
Click X-GPS Monitor » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto X-GPS Monitor » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch X-GPS Monitor