Dr.Web Status

Last Updated on 2021-03-11 by Doctor Web, Ltd

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Most reported problems

Crashes

100.0%

Common Dr.Web Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Dr.Web network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Dr.Web App
1. On android, goto Settings » Dr.Web » click [Force Stop]

Clear Dr.Web App Cache and Data:
1. On android, goto Settings » Apps » Dr.Web » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Dr.Web.

On android, goto Settings » Apps or Manage Apps tab.
Click Dr.Web » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Dr.Web » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dr.Web

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Developer: Dr.Web

Dec 29, 2025, 10:24 AM
a Windows user from Surat, India reported problems with Dr.Web : Crashes
Started 11 minutes ago
Mein E.ON
Started 13 minutes ago
NewPipe
Started 15 minutes ago
TapTap
Started 24 minutes ago
Homescapes
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Transavia
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EDF & MOI
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Hearing Remote