Virtual Nerd app not working? crashes or has problems?

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Last Updated on 2015-07-30 by Savvas Learning Company LLC

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Common Virtual Nerd Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Virtual Nerd app on iOS and Android devices. Solve all Virtual Nerd app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Virtual Nerd iPhone Issues and Solutions

Virtual Nerd iOS app crashes, not working, errors
Virtual Nerd iOS app network issues
Virtual Nerd on iOS has black/white screen

Virtual Nerd Android App Issues and Solutions

Virtual Nerd has errors/crashing/not working
Virtual Nerd server network connectivity issues
Virtual Nerd has black screen

Virtual Nerd iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Virtual Nerd app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Virtual Nerd app crashes or not working on Iphone (iOS):

Close and restart the Virtual Nerd app on iPhone
Update Virtual Nerd app to the Latest Version for iOS
Uninstall and reinstall Virtual Nerd iPhone app
Update your iPhone to the latest iOS version

Fix Virtual Nerd on iPhone unable to connect to server/internet connection issues::

To resolve Virtual Nerd network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Virtual Nerd black/white screen (blank screen) on iPhone:

Follow the Virtual Nerd iOS app troubleshooting guide Here →

Virtual Nerd Android App Issues and Solutions

Fix Virtual Nerd not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Virtual Nerd app issues:

Force Stop the Virtual Nerd App
1. On android, goto "Settings" » click Virtual Nerd app. » click "Force Stop".

Update Virtual Nerd to the latest version on PlayStore

Clear Virtual Nerd App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Virtual Nerd app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Virtual Nerd.

Fix Virtual Nerd unable to contact server/ Virtual Nerd internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Virtual Nerd » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Virtual Nerd » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Virtual Nerd on android.

Solve Virtual Nerd black/white screens issue on Android:

Follow the Virtual Nerd android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Savvas Learning Company LLC, developers of Virtual Nerd.

About this app

This amazing math app provides on-the-go access to Virtual Nerd's extensive video library. Pearson is proud to introduce Virtual Nerd Mobile Math: digits Texas. Interactive tutorial videos review fundamental math concepts in middle school and include high school content for advanced students.