Contact Orchid Album Support
Company Name: Andrew Nicolle
About: Orchid Album makes keeping track of your orchids easy. Track development of your
plants throughout their lives, on your iPhone, iPad, or iPod touch!
Whether
you're new to orchids, or an experienced collector, Orchid Album is the ideal
tool for organizing your plants, watering schedules, and notes.
Orchid Album Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
61.54% Contact Match
Developer: rahalDev
E-Mail: [email protected]
Website: 🌍 Visit Orchid Garden Website
50% Contact Match
Developer: Education Rios Media
E-Mail: [email protected]
Website: 🌍 Visit Orchid Website
Privacy & Terms:
http://andrewnicolle.com/all_apps/orchidalbum
3 Most reported problems 😔💔
BEWARE!!! All Data Lost — Backup Doesn’t Work
by Terrygorski
Orchid Album is the only app on my iPad that has ever lost data. This indicates that it is a problem with the app. My iPad OS automatically updates, so any app problems that occur during a system update are not noticeable until it’s too late, and data is already gone. Apple does not provide customer service for third-party apps with data stored in iCloud.
Considering the amount of information I stored in Orchid Album, I don’t find it reliable enough for an iPad that I use instead of a computer. For a permanent record, use Excel on a laptop — don’t waste time using this unreliable app.
Orchid Album instructions should say ‘Do not use this app as your only record. Neither Apple nor developer support data retrieval in case of app failure.’
Disappointed after all these years using
by Luannebetz
Does not sync from one device to another. I have been using this app for years. I was confused because I set up the sync for my iPad and iPhone and thought it was working. I finally realized it was not updating both devices. Now I have some in my phone that are not on my iPad and vise versa. What a pain. Also, it does not have a safety feature to edit. It is easy to accidentally delete or change orchid details. I think it was set up nice but this app has not been maintained.
Needs a few tweaks
by Shadytrake
For those of us who own multiple of the same species, a swipe left or right duplicate entry would make the app more efficient and useful. Having to re-enter the same data is time-consuming. Also, it would be nice if the vendor/acquired from created a database wheel to reduce typing the same vendor name. Lastly, there is not an option for Hanging Basket. Should be added in the same section as: Potted, Mounted, etc.
Overall, a good pocket app for use when shopping at a show.
Have a Problem with Orchid Album? Report Issue
Why should I report an Issue with Orchid Album?
- Pulling issues faced by users like you is a good way to draw attention of Orchid Album to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Orchid Album customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Orchid Album.
