Contact Impulse Support
Published by Atom Applications on 2023-12-27About: 20+ million happy users. 4.
How to Contact Impulse Customer Service/Support
Listed below are our top recommendations on how to get in contact with Impulse - Brain Training. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Impulse - Brain Training. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
25.93% Contact Match
Developer: Train your brain
E-Mail: [email protected]
Website: Visit Impulse Website
Reported Issues: 19 Comments
By Alicia McPherson
1 month agoCancel subscription
By Hope
2 months agoIf you’re having the same issue, I relate. I downloaded this app on January 6th and thought it was cool, I saw the IQ and personality quizzes and decided to take one. At the end it said something like trial for results of something and I was COMPLETELY unaware that it would charge me everyday almost every 12 hours 28.99. I canceled my subscription but the app is still trying to charge me.
By Alana
6 months agoI got the 3 day free trial and am trying to cancel it and it won’t cancel. I tried on day 1 and on day 2. Don’t charge me,
By Anna Benji
7 months agoI have a free 3-day trial on impulse which ends tomorrow. I tried to cancel both yesterday and today but wasn't able to it on the app, on the Apple app, and on my device. Like the other reviews, It doesn't show the subscription on my account. Please cancel, don't charge me and send me the cancellation receipt. Thanks.
By Julia Hayes
8 months agoI want to cancel my free trial which states 3 days but in t&cs it states it is in fact 2 days as you need to cancel with more than 24 hours remaining …. and do NOT want to take out a subscription - but the free trial does not show on my subscriptions so I am unable to cancel - help ????
By Jane St. Clair
9 months agoReporting your developers to the Better Business Bureau for charging me EVERY WEEK: 6.99. I am a writer with followers and believe me, all of them will hear about this and will tell their followers. Karma is a bitch.
By Michelle Audet
11 months agoI was signed up for a free trial and after completing the IQ test, I clicked for my results, not aware that I was committing to the yearly rate of $28.99. I wanted the lifetime plan if anything. Yesterday I reached out to Apple Support to request a refund or change my subscription to the lifetime. They denied my request for a refund. Are you able to assist me since I went through Apple first? My money is tight because I lost my job due to a car accident. I want to keep my mind healthy and need to have these practice exercises.
By Alexandra Hoffman
11 months agoWant a refund of charges. I was under the impression that there was a 3 day trial period, and my niece was tricked into a yearly purchase which went off the same day it was downloaded - unethical! I am unsatisfied with the app and will no longer keep my subscription- ridiculous if you expect me to pay the yearly fee of it wasn’t even used for an hour - REFUND ME PLEASE!
By Tracy guyon
1 year agoPlease cancel my trial subscription or send me directions how to.
By jacqueline curtis
1 year agoi hace tried to cancel this subscription and it doesn’t even give me the option through itunes. i want it on record so that i can get my refund back later
By nate
1 year agoAfter a 10-month investigation, the Warren Commission concluded that Oswald assassinated Kennedy, that Oswald had acted entirely alone, and that Ruby had acted alone in killing Oswald.[2] Kennedy was the eighth and most recent US president to die in office, and the fourth (following Lincoln, Garfield, and McKinley) to be assassinated. Vice President Lyndon B. Johnson automatically became president upon Kennedy's death
By Julius
1 year agoWant a refund of charges. I’m well before the end date of the trial period. I am unsatisfied with the app and was fooled to upgrade for a year I do not want.
By Kaylah Kay
1 year agoI have been tryin to unsubscribe for the longest. The games glitches and freezes please refund me my money.
By Sydney
2 years agoCancel. My. Subscription. NOW.
By Donna Taddeo
2 years agoSeveral of my games are “frozen” finger touch not working
By Vai Taylor
2 years agoYes I deleted this as soon as I downloaded and it been take money out of my account about almost 400 dollar in charges and I want my money back now didn’t not authorize any of this to be deduct out my account I need the fix asap
By npursell
Sad
I was extremely interested in this app based on the reviews. However, I was also extremely disappointed. I wanted to try the trial version before committing to purchase. I didn’t make it past three days before I was fed up with it. For the free trial app, you have to watch an ad before each game. That is understandable and I have no problem with that. However, when you click the “watch ad” button, the app just brings up a spinning load icon without going to the ad. It will do this three or four times before actually taking you to an ad. More than once, I had to just completely close the app and start again. It did the same thing. It is almost like they are trying to make it so annoying they force you to purchase the upgrade. They have definitely lost a customer here. Before you ask, no I do not have WiFi or service issues. Every single other app on my phone works flawlessly and without interruption. This is definitely on Impulse’s end and it is very sad.
By AngelaAretz
Outrageously overpriced
The games are fun and the app is well-made but after my trial version expired, I discovered that I’m paying 8 dollars PER WEEK (and that’s with a 30% discount) and there is no easy way to end your subscription on the iPhone application. The company makes it all too easy to sign up and intentionally difficult to cancel your subscription. In the meantime, you’re paying 28 bucks a month— which if you keep it, ends up being almost 340 dollars per year! I’ve used many brain trainings apps and none were even close to being this outrageously expensive! Even intensely involved video games (with very advanced graphics and complicated storylines) don’t cost even a tenth of this to own for life! I’m truly appalled at how much they’re charging and disgusted by their use of “free trial” to lure people into paying an exorbitant amount for something that isn’t even worth a fraction of what they charge. Would NOT recommend, unless you have disposable income.
By 🌻⭐️✨
😡😢
I have a few things to say... I downloaded this app as I wanted to excessive my brain and knowledge, keep in mind I am still a minor so I use a family account... This scammed me and my family, as even if you delete the app it still charges you until you remove it from your subscription (I deleted it before the trial ended) we did not realize till a month after! So now even after we removed it it still wants us to make the final purchase, this money could have gone to so much better, it could have gone to family time or donations but instead it goes to scammers like them! There is a rainforest burning and and kids dying of hunger...and instead of people who are privileged to even own a phone shouldn’t have to pay for something as useless as dumb brain activity...that you could probably do online for free! If I could rate this app I seriously would and I despise talking about things this way but I honestly hate this app! If I could give it a 0 I would...
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