Aaptiv app not working? crashes or has problems?

Aaptiv Status

Published by AAPTIV INC. on 2024-06-04

Let's say you're doing a treadmill exercise. You know, the kind where you
occasionally change the speed and incline.

I have a problem with Aaptiv

Are you having issues? Select the issue you are having below and provide feedback to Aaptiv.

User reports:
App has problems

User reports 4

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

175.0%

Crashes

50.0%

Connection

25.0%

Not working

25.0%

Reported Issues: 7 Comments

By Joanna Webb 7 months ago

Hi Hopefully following online chat help, this has been reported but videos aren't showing on my phone. Not a problem before

By Tammy 9 months ago

App not loading/opening

By Lara Blosser 9 months ago

The app won't play my workout

By Layla Henderson 10 months ago

The app stopped saving my progress after a couple of days, and now it won’t load my smart coach workouts

By Kristin 10 months ago

For the last 2 days the app has not saved my progress after I complete a workout.

By Nicole 1 year ago

App is not loading plans or workouts.

By Natalie Cruz 2 years ago

Hello, The app is not letting me sign in/register. Thank you

Common dislikes about Aaptiv app

- Removed a ton of good content and replaced it with all entry level workouts

- Removed challenging race training programs

- Removed rowing and boxing programs

- Moving away from where their initial value was established

Have a Problem with Aaptiv: #1 Audio Fitness App? Report Issue

Common Aaptiv Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Aaptiv app on iOS and Android devices. Solve all Aaptiv app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Aaptiv iPhone Issues and Solutions

Aaptiv iOS app crashes, not working, errors
Aaptiv iOS app network issues
Aaptiv on iOS has black/white screen

Aaptiv Android App Issues and Solutions

Aaptiv has errors/crashing/not working
Aaptiv server network connectivity issues
Aaptiv has black screen

Aaptiv iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Aaptiv app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Aaptiv app crashes or not working on Iphone (iOS):

Close and restart the Aaptiv app on iPhone
Update Aaptiv app to the Latest Version for iOS
Uninstall and reinstall Aaptiv iPhone app
Update your iPhone to the latest iOS version

Fix Aaptiv on iPhone unable to connect to server/internet connection issues::

To resolve Aaptiv network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Aaptiv black/white screen (blank screen) on iPhone:

Follow the Aaptiv iOS app troubleshooting guide Here →

Aaptiv Android App Issues and Solutions

Fix Aaptiv not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Aaptiv app issues:

Force Stop the Aaptiv App
1. On android, goto "Settings" » click Aaptiv app. » click "Force Stop".

Update Aaptiv to the latest version on PlayStore

Clear Aaptiv App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Aaptiv app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Aaptiv.

Fix Aaptiv unable to contact server/ Aaptiv internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Aaptiv » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Aaptiv » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Aaptiv on android.

Solve Aaptiv black/white screens issue on Android:

Follow the Aaptiv android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AAPTIV INC., developers of Aaptiv.

100% Contact Match

Developer: Aaptiv

E-Mail: [email protected]

Website: Visit Aaptiv Website

80% Contact Match

Developer: Aaptiv

E-Mail: [email protected]

Website: Visit Aaptiv Website

About this app

Smart design, great music, and a huge library of classes make even the most hardcore exercises enjoyable. this app lets you workout when you want, where you want, the way you want. Do you really need a video of someone telling you "it's time to go faster? " Nah. this app packs great audio–only classes for all those workouts that just don't make sense for video. Get unlimited access to audio–based fitness classes led by certified personal trainers. With new classes added each week, there's a workout for every interest and fitness level. • No wifi? No worries! Experience more than 2,500 workouts in a variety of categories including running, elliptical, race training, strength training, stretching, yoga and more. Get unlimited access to all classes for USD$14. 99/month or USD$99. 99/year. Find the perfect rhythm with a playlist of music you already know and love. You know, the kind where you occasionally change the speed and incline. Let's say you're doing a treadmill exercise. We also offer a 100% money back guarantee for the annual plan within 30 days, no questions asked.