Are you having issues? Select the issue you are having below and provide feedback to Massage Envy.
- Useless the last few months
- Gives an error when trying to select the location
- Lacks functionality
- Walks you through what service and the options you’d like to only tell you what’s available at the very end
- Doesn't recognize lower/free rate for paying members
- Can't make an appointment on the app
- Doesn't show how many appointments you have accrued
Cannot log in. When I enter my correct username, correct password, and hit enter every single time I get a message 'connection reset'.
I don’t remember my password and when I try to get my code emailed it never comes. I have checked my spam folder and it’s not in there either
Why is the app not showing available times on the dates chosen?
Complete guide to troubleshoot Massage Envy app on iOS and Android devices. Solve all Massage Envy app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Massage Envy, developers of Massage Envy.
Visit a Massage Envy franchised location to experience custom massage, Total Body Stretch, or skin care services tailored to your needs. You can also customize each session through personalization and recommended enhancements to help keep your body running smoothly- it’ll thank you later. Find the best therapist, service provider, or esthetician from any franchised location and easily schedule appointments directly through MassageEnvy . Keeping your body working is easy with the Massage Envy app. In fact, access to routine self-care is literally in your hands. Gravity is out to get you. Thankfully, we got you.