Contact FileGuard Support
Company Name: One Wave AB
About: Store all your private files in a secure digital vault. FileGuard helps you
passcode-protect all your personal photos, videos, notes, files, and more.
FileGuard Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit FileGuard Website
Privacy Policy: https://fileguard.in/privacy_policy.html
Developer: Hardik software Lab
Privacy & Terms:
http://onewave.se/fileguard/subscriptions.html
3 Most reported problems 😔💔
All my photos gone!!
by Kooki Loves Music
I had a whole lot of albums, been storing pictures on this app for years I even have a premium account. I switched phones uploaded all my apps to the new one and this one was stuck on loading for days. I cancelled download, installed again and out of 3k pictures there’s only 56. I tried emailing them it’s been more than a month and no response whatsoever. I need my pictures back as there was pictures of my father that I lost to cancer that I trusted your app with.
Developer won’t respond
by It’s Me, Dummy
I’ve had the app for years, since it was named Secret Photo Calculator, then I got a new phone and they failed to update app to work with the new iOS. Everything was inaccessible. I emailed the developer and they DID NOT respond. Years later the app has been updated and renamed. My photos are still gone. I emailed developer again…. THEY HAVE NOT RESPONDED. Now I’m just very angry that a company can offer a service, but fail it’s customers like this.
There's no secrecy?
by Cadpie
What's the point. I got the app so that I can hide private photos/videos/files behind an app that looks like my calculator. That makes it easy to hide. No one checks the calculator app. What the hell is the point of having this if it looks nothing like my calculator app?? Might as well leave my photos anywhere else. Change the icon back! So dumb.
Have a Problem with FileGuard? Report Issue
Why should I report an Issue with FileGuard?
- Pulling issues faced by users like you is a good way to draw attention of FileGuard to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a FileGuard customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FileGuard.
