Contact ScoreCam Support

by CarltonO

Current Version 3.7 crashes on my iPad Pro when starting. Can’t use the app at all right now, which was bad timing as I tried to film my son’s travel hockey team game. Upgrading to iOS 14 didn’t solve the issue, unfortunately.

I’ve used this app for 4 years now to record game video for my son’s travel hockey teams. I don’t use the scoreboard for those, but the ability to pause records for all the dead time and keep each period to one video was my initial selling point. Upgraded to Pro so I could tweak bit rate and all those settings too. Last year wanted to try the Live Stream feature, however it needs to be separated from the video recording to be effective. When the live stream fails (which can happen with bad cellular or WiFI at many rinks) the video stops recording. The game video is the more important part and I don’t want to not have that when the live stream may go up/down. Would love a separate button to start/stop the live stream from the record/pause/stop for the recording. Right now I use a different product on my iPhone to live stream and literally clamp it to the top of my iPad to stream and record and I thought this one app would have solved that for me. With Covid it’s even more important I can live stream since spectators at hockey games are very limited. I’m the life line for the parents on our team.

by Save 21

Loved this app until the new iOS updates came out. I deleted and reinstalled the app as the developer requested and have the same problems.

I have tried both normal and alternate recording modes and when it comes time to save the video and clips I get the saving circle for 20 plus minutes. If you close the app you loose everything you recording including highlights. The video and clips won’t save no matter what you do. I’ve tried everything.

I have had to go back to using the iPhone camera to record my videos because ScoreCam won’t save videos . I paid for the pro version and it was awesome and now it is not. I’ve lost a lot of video that would of been used to make recruiting videos . The reels are lost forever now. Please fix this app ASAP. It used to be awesome 😥

by Mattek33

Will not family share. I bought it on my brother’s phone which is also paid for on my account. It doesn’t allow family sharing of my year long purchase even though it says on the app that it can. So I can’t use it on my phone now that I’ve upgraded.

Bigger problem: does VERY poorly in less than optimal connection situation. It says it has “logarithmic descend” activated so it is supposed to upload the video as soon as the connection is optimal or restored. But it does not. It just cuts the connection and sometimes randomly crashes.

You must babysit it the entire time in case you have to start it back up again. Has ruined multiple streams. I sent an email to the developers with the “error log” with no results.