Contact Mi Wi Fi Support
Company Name: Beijing Xiaomi Mobile Software Co., Ltd
About: Version 5.0 of the Mi Wi-Fi app is now available! The new version delivers a
smarter and more intuitive experience.
Mi Wi Fi Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Mi Wi-Fi. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Mi Wi-Fi. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Beijing Xiaomi Mobile Software Co., Ltd
Verified email
Contact e-Mail: [email protected]
Read 3 Customer Service Reviews 😭😔💔
horrible
by OytuniTantuni
wish I could tell you to stay away from this device before you could buy it. but here you are, ready to face the worl.. wait, you can’t access the web? because your app refuses to set up your router and forwards you to a page that shows other miwifi models whaaat?
ok but here’s an ip you can try on your comp.. nawp, says download the app. ok, let’s try this on mobi.. WHAT THE HELL I DON’T KNOW CHINESE!?
ok entered some random info, looks like I can connect to my setup router.. oh.. oh I can’t.. for no reason.. oh I paired but it won’t load anything.. hmm.. well the modem makes me look techy and the app icon I can show off to my buds unless somebody dares me to click it.
*end of Mi WiFi experience*
Useless
by MiDisgruntled
After updating the router’s software, the app couldn’t detect it. Deleted the router from the app and tried adding it back but app still didn’t recognize it. Did numerous hard resets to router but stupid app keeps on forwarding to a website and even if I was able to reconfigure the router through said website, the app still won’t recognize the router. I gave up after several hours and will just wait for the router to stop working so I can replace it with a better one. Unless there’s a miracle and the developers read the comments here and do their job to fix the awful app.
Nothing working
by KamranBabar
I just bought a new box packed Xiaomi Mi 4a Router Gigabit Edition but it’s both LANs ports not working when I plug with gigabit switch led lights up but no connection between router and switch and second bug is WAN port limited to 100Mbps instead of 1Gbps and can’t update firmware 2.18 to 2.28 that Mi website showing firmware update! Also tried manually download update but it’s website showing “access denied”!
And this app immediately crash after launch!
Kindly help where i can download firmware!
Have a Problem with Mi Wi-Fi? Report Issue
Why should I report an Issue with Mi Wi-Fi?
- Pulling issues faced by users like you is a good way to draw attention of Mi Wi-Fi to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Mi Wi-Fi customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mi Wi-Fi.
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