Contact Mi Wi Fi Support

wish I could tell you to stay away from this device before you could buy it. but here you are, ready to face the worl.. wait, you can’t access the web? because your app refuses to set up your router and forwards you to a page that shows other miwifi models whaaat? ok but here’s an ip you can try on your comp.. nawp, says download the app. ok, let’s try this on mobi.. WHAT THE HELL I DON’T KNOW CHINESE!? ok entered some random info, looks like I can connect to my setup router.. oh.. oh I can’t.. for no reason.. oh I paired but it won’t load anything.. hmm.. well the modem makes me look techy and the app icon I can show off to my buds unless somebody dares me to click it. *end of Mi WiFi experience*

After updating the router’s software, the app couldn’t detect it. Deleted the router from the app and tried adding it back but app still didn’t recognize it. Did numerous hard resets to router but stupid app keeps on forwarding to a website and even if I was able to reconfigure the router through said website, the app still won’t recognize the router. I gave up after several hours and will just wait for the router to stop working so I can replace it with a better one. Unless there’s a miracle and the developers read the comments here and do their job to fix the awful app.

I just bought a new box packed Xiaomi Mi 4a Router Gigabit Edition but it’s both LANs ports not working when I plug with gigabit switch led lights up but no connection between router and switch and second bug is WAN port limited to 100Mbps instead of 1Gbps and can’t update firmware 2.18 to 2.28 that Mi website showing firmware update! Also tried manually download update but it’s website showing “access denied”! And this app immediately crash after launch! Kindly help where i can download firmware!