Lottery.com - Play the Lottery Reviews

by Haswalk

Only accepts MasterCard debit cards or credit cards and name on card must match exactly how you set up your profile. I go by my middle name but cards all have my first name. When I went back to edit my profile info to match card, I suddenly cannot enter card info into system. I am sure it is some security system but not worth the hassle of trying to figure out how to use Lotterycom . I thought it would be better to set it up like TexTag does as that works like a charm until the card expires and rebooting the card every few years is easy to do.
I’ll just drive the 5 blocks to the convenience store, thank you.

by Khaleesi1029

Lotterycom does not offer the option to purchase tickets if you live in Florida, but I did find it useful that you can scan your tickets into Lotterycom and it will check the numbers for you. HOWEVER, in the latest update they removed this feature so that they could add more Texas games (at least that’s what support told me via email when I asked). Total FAIL. If I want to manually check my tickets, there are literally dozens of other ways to do that, I don’t need an app. They removed the only feature that made them unique and different from other apps if you live in a state where purchasing tickets is not available. I deleted Lotterycom , it’s completely worthless to me now. Unless you live in Texas, don’t bother.

by Afganblues

Update 3. Completely crashed December 12. Only opens to a white screen. Bad—-// Updated review, the latest update introduced the bugs, it is slow, and crashes sometimes, took me nearly 20 minutes to order tickets for four different lottery games in Texas. Come on guys, when you update an app, you should make sure it works properly before putting it out there. Old review- Lotterycom constantly is late posting results, it is now six hours since the last drawers of the Texas Lottery, and it still has yet to post the results. If it has this kind of errors, how do we know that the accuracy is any good, do I now have to go back and check all my old tickets manually because I’m beginning not to trust the accuracy.

by Misspurnelly

Downloaded Lotterycom , sent to friends to download so I can get the free tickets. First, I was literally right next to my friend as they downloaded and made their profile. When they claimed their ticket, I got a notification saying I got a free ticket cause they joined. I go into Lotterycom , no free ticket. I am clicking everything to see how to redeem it, nothing. I click the notification that is in the notification panel in Lotterycom , and it just disappears. I go to the cart to buy a ticket, and it's charging me. There's no ticket with my other free ticket. Oh and get this, customer service won't be back until Monday. It's Thursday.... so I closed Lotterycom and tried it again. It erased the card info and asked me to put in my bank. SEEMS LIKE A SCAM TO GET YOUR INFORMATION. I'm locking my card. Don't trust Lotterycom.

by Nthpete

So, I got Lotterycom to buy lottery tickets. Not to scan my tickets or get notifications when I win (because THAT happens a lot!). So, I am frustrated to find that the green “order tickets” button is not showing up at all. Is it because I am in NY and ordering tickets via mobile app is not allowed here? Or is this just a random bug on my iPhone running iOS 15? There’s no way to know because the FAQ doesn’t literally show you how this is supposed literally work in the actual app. And the “help” link is just a mailto link—like I need to start another email conversation with yet another CS person.

Lotterycom needs to give more feedback to the user. I’m totally baffled if Lotterycom is broken or I’m just doing something wrong.

by Nosfar

First off there used to be no fees. If I bought a ticket in Lotterycom it cost the same as buying from the corner store. Now, even though the description still says “No fees!” There is a $1 service fee to buy a ticket.

Secondly, the last three tickets I bought at a local store, I then tried to take a picture of and scan in to Lotterycom and they just say “processing” forever. They never finish. I used to at least be able to upload a photo of a ticket and Lotterycom would track my numbers.

So really Lotterycom is only any good if you want to pay $1 extra for the convenience of buying from your phone. I do not.

by ATXtrace

They now charge a fee, but clearly advertise “No Fees”! I was going to be lazy and go ahead and do it anyway. However, I tried to put tickets from two different lotteries in my cart, and it wouldn’t let me. Apparently the dollar fee, for up to 10 tickets, is only good on one game. You can’t put 5 on Mega Millions, and 5 on Power Ball. Kinda glad that happened...Even though it’s only a dollar, they are not getting it! Going to my corner store from now on instead! I know that the developer has replied to other complaints about this...Sorry, but the answer is not sufficient! I have recommended Lotterycom to so many people! Not anymore!

by Zinkus123

Lotterycom has crazy glitches. I’ve spoken with their support - who are helpful. When you go to buy tickets you basically have to checkout three times and hope you’re not charged three times. It requires you to login to your bank account every transaction - fair enough. But you have to “Confirm” the purchase, again, three times. Often your ticket shows the same numbers duplicated.

If the glitches were ironed out, it would be more user friendly and instill confidence about your purchases.

by HarleyEverHome

You can scan your tickets but they don't show up in Lotterycom for a long time. You cannot manually enter ticket numbers. Moving around inside Lotterycom is clumsy and unorganized. If you have multiple tickets for a single drawing date you should be able to see all numbers together and not need to scroll through multiple windows. The ‘Network Error’ message frequently appears. Worst of all it’s been 1 hour and 20 minutes since the Mega Millions drawing was held and Lotterycom doesn’t even display the winning numbers yet or the results from the tickets you scanned in. I ended up getting the winning numbers elsewhere and manually going through my tickets, so Lotterycom did not do anything for me at all.

I’m deleting Lotterycom and going to start looking at others.

by $ugar$hane89

Lotterycom seems like it’s headed in the right direction but there are some funky issues that need to be ironed for out before it can earn a 5 star rating. One issue is that the checkout cart keeps stacking tickets for different plays that you look at so it messes with your cart when it’s time to checkout. Another BIG issue is they only accept MasterCard for debit payments. Like really....??? If your going to only accept one form of debit card it should at least be the one people actually use the most which is Visa!!! Please get this fixed so more people actually have access to using Lotterycom . Once they change these two orders of business I will be more than happy to bump this up to a 5 star.

by Louie IV

I’ve been reading a lot of the reviews and there are quite a number of responses from the developer of Lotterycom that keep explaining to customers or potential customers, that “due to increased operational costs” we’ve switched to a percentage based fee model. Really? Why can’t y’all just be honest about it. I’ve heard that same reasoning countless times as a sly way of pulling more money from customers. What’s the fee, 1%? Anything higher than that and I’d go buy the ticket myself.

by MWilliams0907

The payment system still needs work after all this time. It should not be this bad. None of my visa credit cards or debit cards work I can only use ACH from my bank account and that disconnects every day causing me to have to constantly enter the information again. The payment system switches between apply pay, visa, and Mastercard (never all at once). I haven’t seen Apple Pay come back in over a year.

Again Lotterycom is amazing and the fee is worth not having to drive to the store but the payment system is so bad I might as well just go to the store.

by EricRhysTaylor

I’ve been using Lotterycom since the beginning. I was satisfied but not so much anymore. Lotterycom is crashing a lot when I try and scan a ticket. I have many old tickets scanned in and the process of deleting them is laborious and a bit buggy. Overall I feel like the interface is cluttered and poorly designed and confusing. Needs scanning support for Super Lotto in California. Also The design of Lotterycom icon makes no sense. It just looks like a big white circle with COM in it. This needs to be completely redesigned the branding just doesn’t come through.

by Tj510

So I live in a state that low and behold doesn't have lottery cause it's a "sin" in gods eyes. I got told that I cannot play in another state which is fine at the same time you would think the developers would get ALL states instead of just a select few who can play. All in all very easy to use and the help is amazing the problem here is I will not get to play a free ticket until my state decides to legalize gambling. So all in all I think you should go to the states that don't have any play and go play them instead of all these other states. Just good for thought or make it so that we can play in other states. I played in Colorado while living in Kansas so I know that you can. My friends have done it too living in Utah and playing in Idaho so. Anyway ya good app would use it if I could actually play.

by Frankie Lotto

I’ve been using these app for two years and overall I enjoy it. There’s no easier way to buy lottery tickets.

There is one exception - they’re always changing the payment portal. It feels like it changes 2-3 times per year. I’m lazy and get annoyed having to re-enter my payment details again and again with each payment portal change.

Pretty please, with sugar on top, settle on one payment portal 😊

by ILovRedHds

I gave Lotterycom another chance after hearing that the scanning was improved. While still a little slow, it at least works once again. Thanks for listening and for continued progress. I’m back.

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After what you had, why would you even release this version.

by DanLinehan

I checked Lotterycom out because this company is going public via a SPAC... very cool! You’d better go with TKT as your new ticker, or I’m going to be let down.

Installation was easy. Verification for me had a minor glitch and didn’t work right away. I contacted support and a real person emailed me back, quickly. It didn’t seem like a template response. Impressive.

Once I verified, everything worked fine in California, I’m playing MM and PB each drawing. Love having tickets stored virtually and checked automatically, good stuff.

Couldn’t figure out a way to purchase recurring. I want to buy N tickets if jackpot is in X to Y range, N tickets if jackpot is in Y to Z range, etc. I’m sure you’re working on that but make sure to include the range functionality or it will be half-baked.

App is a bit on the pricey side, too. I think you guys might want to lower the prices for a bit since you’ll have an influx of funding coming and lots of new users once you go public.

I have a lot of faith overall in this company. I can tell they are narrowing in on an excellent core product, just small items to update now. Nice work, and keep up the great support!

by TheKidDoneItAgain

Hands down beats going in-store and dealing with issues of machines not working, having to pay with cash, dealing with customer service, etc. I personally don’t mind the bank connection payment process at all - but I’m comfortable and used to that short of payment method. Expect to see additional payment methods soon. Going to be exciting to see them integrate sports betting soon….I hope

by JoeGrizzly55

I love how I don’t have to go to the store to buy tickets. Being able to just get tickets on my phone is great. Also I like how I can keeping getting random numbers with my quick picks until I see some I like and then buy them. Sometimes getting quick picks at stores I hated because you would get some numbers that were just horrible and in order as if they weren’t really random. Only thing I wish was I was able to play more games in my state with Lotterycom like the state lottery games. Either way great app and five stars.

by Wilhelmina Katina

I really liked the in app support that is no longer there. In fact, I would rather work with and for a bunch of amazing people than win a ton of money.
I have many talents to offer. I can juggle and I can make a ping pong ball and gum float in the air. That’s just 2 examples of the many talents I have.
Well, until you guys recognize the value I can offer to the company and bring me on board then I will keep buying and scanning my tickets while I contemplate my purpose on this planet (multi-tasking is another talent of mine - I can think and do stuff at the same time even!).

by Sadiettt

Please add the option to save our own customized numbers to play for each game . And also the option that would allow Lotterycom to automatically purchase your saved customized ticket for each draw that takes place in a month and charge once a month. So for example each month I get charged for the 8 draws that takes place for mega millions in the upcoming month

by Nitaaidas

For those who complain that they have to pay a dollar extra than going to the store, I say there’s a high chance you’d be spending that dollar in gas to get to the store.

Based on how much you’re buying. Of course if you’re buying a lot the store might be best but the value proposition, like storing tickets, being able to play while you’re on vacation in the Caribbean trumps any fault one can find.

These people are not taking a % of your winnings if you do hit the jackpot, there is no ads so they must make something by adding an extra dollar to the ticket.

The customer support is also very responsive.

Can’t recommend enough