Angi Pro Ads Reviews

by EricWcislo

Description of Complaint:
I am a small business owner in the construction industry. We signed up with Angie’s in hopes of receiving real leads and boosting our business. In the last 90 days we have received 61 leads from angis. Out of the 61 leads I was able to verify that 11 of them were the actual home owners. Out of the 11 9 of the phone numbers actually worked. So some of the leads were real. But I went and visited several of the houses up to about 5 now and was able to confirm that no one living in the address on the lead matched the name and information on the lead. So less than 20% of the leads coming in have home owner information matching the information on the lead. This is wasting our money, time, and resources. This is stealing by misleading. I call to cancel and they don’t get back to me and the one time I did talk to my “success manager” he told me we just had to change a few things on my page and it would fix it. It hasn’t fixed it. I have made a file of all the tax records and homeowners names matching and not and the ones I visited. So the information i am posting here is accurate.

by Home Rehab

This guy Travis that work for Angie’s list lied about how the reviews would be generated and I still have zero reviews it took them a week to have my ads running live after I already paid them $300 a month. I got assigned to a lady named Carly and she has an attitude from the beginning and she was very unhelpful as far as her giving me deals and advertising my business properly. I tried calling her for a week and she did not answer the phone, I tried again the next week and she still had not reached out to me. This lady never gets back to me. Angie’s list is BOGUS, don’t use Angie’s list!! They are more worried about their money. I did a job that I did not get paid for, through Angie’s list and Angie’s list won’t help. A lot of clients that Angie’s list has that want work done are very unrealistic about pricing

by H & S Property Specialists

So currently I have a policy through Angi and I pay a hefty $700 a month. The service side is okay. It doesn’t produce nearly as much as they promised but it still pays for itself then some. So I had nothing but ups and downs with this company. They originally took money from me when I deliberately said I wasn’t ready to sign a contract that I needed approval first. Then it took me 2 months to get my refund and the managers acted like they were doing a huge favor for giving me my refund. When I asked for some sort of retribution be made for them to make right as I have a pretty big contract they replied with no and are attempting to charge an early termination fee of 35%. I now know that I am not the only person that has this issue. They will respond to you if your account has no issues but if you actually need someone to help you good luck they over promise and under achieve. I’ve gotten quite a few fake leads which judging by the reviews recently I am going to have my attorney look into to see if Angi is pumping AngiProAds with fake leads.

by Lbatson21

I originally spoke to a sales rep for over 2 hours on a call where they insisted I either get service or wouldn’t be able to work with them in the future. Initially they wanted me to pay over $1200 a month. I said there’s no way we have that budget and they just demanded how much we could pay ($400) a month. After that I was harassed by a customer rep who was also very pushy about us getting reviews. We’re a new business and I was trying to gather info but the whole process is basically to lock you in so they just get your money. I tried to cancel the day after and no one called me back. I’m 5 days in (over the weekend) and finally get someone to contact me saying they require an early termination fee. I was never informed of this by the sales rep or anyone else. I realized we already paid for the first month but I haven’t even used this service. I should have never signed up. They are horrible to deal with and we should not pay any sort of early termination fee as we haven’t even done anything on their platform.

by Company Justice

This company is the worst when starting a company. Our representative is Kimberley Selgrad. We paid one time every month. They ASSURED we would get 28 leads a month (all conversations are recorded so they know they did). We got FIVE a month MAX. After our year was up I tried canceling their services (they technically never provided) and they said they actually automatically renewed it already and there was nothing they could besides cancel it and charge 35% of what we “owed” left. To automatically renew a contract they have to send an email or first class mail before 30 days of the renewal. They can’t forward me the email that was supposedly sent and I can’t find it. When they sent me their IT’s version of the email they sent two copies with TWO different time stamps! They do not even have their story together on their side. I will be writing reviews everywhere I can and also contacting the BBB. I now have to pay over a thousand dollars for a service I didn’t even get in the first place. DO NOT CHOOSE ANGIES LIST OR HOMEADVISOR.

by Rolo's

I signed up as a flooring company contractor with Angie’s List in April for $300 a month I was suppose to get 15 leads a month I received a total of 6 leads of which 3 were fake unverified leads that I could not even reach. The other 2 were just window shopping. I was only able to schedule 2 out of the 6 for an appointment. 2 were not actually ready to do anything, just wanted quotes and only 1 may potentially be a customer. I have reached out to Angie’s List with my disappointment and received 0 acknowledgement from the Angie’s List team. Once they sign you up for a year then instead of trying to help or work something out, the only communication I receive is more junk advertisement attempts to get more money from me. I called to cancel my membership but the woman named Amanda Reyes keep trying tell me keep paying for it or otherwise i have pay early termination fee of $1800 and she said if don’t pay it she will send me to collection. Be careful, I would stay clear of this company. Complete waste of time and money! ** In Seattle Washington

by XGENOX

If you want to throw money away. You got the right place. You sign up for Angie’s list asuming you will get leads( and you will get a few very few) but it’s a total scam. They put ads up everywhere tv,radio, and the internet to get you to Angie’s list website then they promo you ( homeowner ) to fill out your project request form. What they don’t tell you( homeowner and the contractor) is that if you don’t make a membership you will not get the directory list of contractors. You will get it all done and filled out and they send the request or if your the contractor the lead send over to HomeAdvisor, where in turn the sell the lead to 4 or more contractors and charge them upwards of $100 depending on their project. So going to Angie’s list then the project gets send to HomeAdvisor contractors then in turn they blow up your phone and will even tell you that they are home advisor contractor and that’s where they got the lead. TOTAL SCAM. house of cards with these two company who are actually owned by the same parent company. STAY AWAY

by 2hot2handle? Fixyouracfast.com

I put my cell phone number in Angie’s list website form got contacted the next day from a duct cleaning company that called me because he found out about my interest through home advisor. Complete unfair business practice! The guy who called me owns An air duct cleaning company we had a great conversation for over 30 minutes about some of our business ventures and ideas. I told him I was investigating Angie’s list because I was considering a fairly decent size ad campaign (over $2,000 per month) and I was very disturbed to find out that he got my contact information from home advisor. He actually sent me a screenshot to prove where the contact information came from. He went on to tell me how he has a basic profile with Angie’s list but doesn’t advertise with Angie’s list meanwhile he calls me the day after I put my contact information in an Angie’s list website using a link that he was sent from home advisor. Sad! This can’t be legal!

by Rubenardiel

I wanted to give it a try for a month that’s what I told the agent, he said it was fine. After the first month I notice they were withdrawing money from my bank account ($800) a month, that’s when I new they put me on automatic payment without my permission when I gave them my bank information. and beside that they put me on a year contract which I was never told by the agent that open my account. That’s why I told him I wanted to give it a try for a month not a 12 MONTH contract. Now they trying to charge me with a more than ($2,000) early termination. If they say that before I would never try it.

People in that application are only looking for quotes, To get work, you have to give away your work they don’t want to pay. And you have to drive a lot just to give quotes and them they don’t call you back I didn’t even get back the time I invest in.
MY ADVICE IS TO STAY AWAY FROM THIS PEOPLE.

by Stirring777

I was offered advertising with Angie’s list, I asked how much it will cost and the guy on a phone told me $550 and I will get between 16 and 28 leads in 90 days, I agreed. He sent me the link on my email to make a payment, and I pressed the SUBMiT button because I believed that everything is fair. But it showed up $6600 for a year, I was confused, so I called him back right away to report this. He simply lied to me to get my money, but this guy said that if I want to cancel contract with them I have to pay in addition to $550 that I paid another $2350. What? It’s a fraud! Why nobody can do anything with that? So I canceled my credit card first and the called them to cancel my subscription, they told me if they are not available to charge the balance of $2350 right away, they sending my information to collections and will take action on my credit. What? I didn’t use their service at all! What is going on?

by Asayers

The worst company I have ever dealt with. You are locked in a contract with no way out and they will ignore you when you have problems. Every month I have gotten 3-6 leads for $300. Last month , January 2022, I received 6 leads. 2 were the same person, 1 was to install a door handle, 1 was a catch plate, 1 was decent and the other was negligible. $300. They will tell you it’s because you need promos and all this other stuff but it’s really because they can’t deliver what they promise but they have good lawyers who write up contracts that favor them to prey on small contractors. Even home advisor which is still Angi is even infinitely better than this and I hate home advisor and their service people. Please please take my advice and don’t make the same mistake I did when I wanted to get more business because this is not the way. If I could give them -5 stars I would give them a -10.

by Jason Thomley

One of my biggest marketing mistakes in business is pairing up with AL. They talk the talk but can’t walk the walk. Most of their clients that I’ve come across are tire kickers and price shoppers. Not my clientele in which I asked specifically before signing up. Have not broke even with my expenses with them and work coming in. Lied about how many calls they were getting and how many calls I should receive per month. Still don’t under how they’re tracking the supposed calls. Because what they say I’m getting and what I’m actually getting are 2 different things. Spoke to my “account specialist” (which has changed a couple of times In a couple of months) changes my ads etc. still no results. You don’t need their services. Waste of money at least from a home service company stand point. Spend your money on google ads and flyer delivery.

by RJSBJS78

I have been using this service for 6 months, do not sign up with this company. They do not communicate with you, they will not let you cancel your membership. They continue to charge me $1000 a month even though I have asked them over a dozen times to cancel via email and phone calls. I have had to file a complaint with the better business bureau, the Attorney General and hire an attorney. They lead quality is horrible and the lack of leads is even worse, however no matter how little leads you receive they still charge me $1000 a month. Angi leads, thumbtack, CraftJack I have had great success and service from. Please do not sign up with this company, I fear you will go through the same problems I have and lose thousands of dollars and still they have not canceled my membership. It’s bizarre.

by HarleyGuy007

The title says it all. Weather it’s Angi Leads, Ads, List or HomeAdviser, they are all the same greedy company. The leads are mostly crap. Lucky to get 1 out of 5 or less actual customers that want your business. Most don’t ever answer or they don’t even want what your company actually does. Either way you still get charged top dollar for any and all garbage leads even if you only get someone’s voicemail and never actually contact anyone. But yet still all the commission paid reps want is your money and to raise your crap volume to a higher dollar amount per month. Use thumbtack people! I close 4 out of 5 leads every week and for literally 1/3 to 1/2 the expense. Of corse most of our leads are organic leads and they are always the best ones to have.

by Vyjbkouh

This is scam application, i was charged $1200 fee for first month and after 15 days i wanted to leave, no jobs, no money. After i called to make cancelation they said i have to pay detetmination fee 35% of 12 mont contract fee, which was $5500. They never said at the begining but now of course. Be careful with this people. They will tell u they request collect dept to get their money even i didnt make $1. Everything will be fine with u guys until u try to cancel your cooperation with them, u will be in trouble. U have option to request for refund, they never reply to you they never call you back. They only call to ask for fake reviews, i didnt have that. They pushed us to call customers few times a day, i won't be forcing people to get my company hired

by Disgruntled By Angie

We are avid Angie’s List users, but totally prefer the old version for a couple reasons.
1. When I view the lead, I cannot navigate back to the main menu. I’m stuck on the lead and I have to shut AngiProAds down completely and restart.
2. Previously, when I was on the road, in the old app I could screen shot the entire customer info, including email and phone number, and then send to our office or another teammate who could enter the info into our CRM. Now, you must click buttons to see anything. I’m sure the reason was to only call through AngiProAds to log the call, but it is not always realistic that the person with AngiProAds is the one making the call. We assign the lead based on location and type of work.

I just updated AngiProAds a few days ago and wish I could revert back to the previous version.

by Vic North

Well after being a customer for many years, I have been kind of satisfy with Angies list as advertisement platform but since last year it looks like they had some cut backs with customer service thus its almost impossible to get in contact with your account representative.

This new Application upgrade a total failure, makes me think that there is something else going on in the background of this company. Its possible that the plan is to kill this brand and start a new one (someone is trying to short sale it) the question is who? but if this is just a bad decision of who they selected for hosting their new App...then someone needs to pay for this bad decision and the CEO needs to Go!

by Brunoempire

I’ve been using AngiProAds since last year, on the beginning I was paying $400 and everything went good and I decided to do an update so now I’m paying $800 and getting less leads than before, and they keep sending me scammers and fraudulent leads, their costumer service is horrible, they let these people come through and never gave me a solution and any response, i just think that we are paying a lot of money to have some advertising and they most likely prefer that people who doesn’t pay nothing to have all of our information than those ones like us who pay their salary.
You guys need to filter the information every single month I have leads that the phone, email doesn’t exist how this is possible?

by Jonny Valiant

I just signed up yesterday and already have two leads. I’m very happy with AngiProAds so far. I really wish that they could combine AngiProAds with Angie leads, however. The process has been confusing and I have had to ask prior customers for reviews in multiple places. Luckily they’re supportive, but equally confused.

by Bp1010101

I started my business 2 years ago and Angies was truly a godsend. I was skeptical of online marketing since having a company who said they could “get me on the front page of Google” took my money and did absolutely nothing for me. But within 24 hours I had leads coming in. It was either 3 or 4 days before running my first lead and I ended up closing it on the first visit. I was shocked. The leads are real the leads are genuine and they are quality. Angies payment structure is far better than any pay-per-lead companies out there. My bill is the same every month which I really like. It might be great for the larger companies but in my experience it is a really good boost for the small and new tradesmen and companies.

by Gillie's Fence Corp.

Angie’s list is an amazing marketing and consumer platform. It allows those to showcase and perform their work and connects those in need of services that many have a hard time reaching due to lack of exposure. Angies list is user friendly and Business friendly. I have made a lot of money advertising through them and saved even more money using them for projects that only a specialist could complete. I recommend if your a business that is service based to use AngiProAds and specifically ask for Eugena the account manager out of Indiana!!!! Thanks Angie’s List!