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by Uneeke919

I had been using Blur for years because I have an injury that causes me to have memory issues. I woke up one day and Ironvest asked me to log into my account. I didn't know the password or recognized this account so I clicked on forgot password. This is when I realized they had taken over my Blur account. I used the link to attempt to reset password to no avail. It then asked me for my phrase which I created 6-7 years ago prior to my injury so I don't remember. It doesn't give you an option to reset or a hint to your phrase. So I uninstalled this browser from my laptop and lost hundreds of passwords and account information because of this takeover. I would not recommend using this I was extremely happy with Blur. Thanks for nothing Ironvest!!!

by JW Lawler

Every feature you want, that you sign up to use, that you’re excited about, turns out to be a hellish hassle. It either doesn’t work, is mummified in miles of red tape, or locked behind a half dozen extra hoops you have to jump through that they did not tell you about before you paid for their expensive subscription.

What’s worse, when (OR IF) you ever get it all working, suddenly one day it’s all f’ed up again. I can’t tell you how many times I’ve had to call customer service to get them to remove a random “flag” on my account that locked me out of critical features for LITERALLY NO REASON. Or if there are reasons, they are myriad, invisible, and (seemingly) entirely arbitrary. This goes for the masked cards and the phones mostly, but I’ve had so much trouble with this company, so much frustration and the same repetitive problems occurring over and over that you could practically set your watch by them.

On top of that, support is terrible. You’re lucky if they respond to 1 out of 10 support tickets.

Don’t use this app. Find something else, somewhere else.

Anywhere else.

by Bacooper

This password vault works pretty well on a Windows computer, but the implementation on iOS devices is very klunky and difficult to work with. EG, I got a new device that needs to be associated with an online account, with logon and password.
I want a randomly generated password with uppercase, lowercase, numbers, and characters in it, and reasonably long - say 12 or 14 length.
I’ll never remember the generated pw - it’s too meaningless and complicated. I want to generate it in a pw vault that I use for storage on my iPhone, and then copy and paste it into the password definition screen of Blur for use in my online password handling it provides for logging in automatically. That’s what Blur is for.
But I can’t use the paste function in Blur. It is disabled in the App for iOS.
So, I have to use another device to display it I my other vault app and type it in, or go retro and write it out and type it in, and this is a hassle AND it introduces the very real possibility of a typo, because I’m a very poor typist on this tiny frickin’ iPhone typewriter. THAT’S the whole point of using copy and paste.
But, no - I can’t use the paste function in Blur, and there is no option to enable the paste function in the App.
So, it’s a nice idea, very poorly implemented.
I wouldn’t recommend it for anyone who wants to use passwords longer than 5 characters/values, to use long passwords.