Contact Midnight Castle Support
Company Name: Big Fish Games, Inc
About: A dark mystery full of hidden objects is here!
Adventure beyond the gates of a
mysterious castle to discover a story rich with enchantment and thrilling
secrets. Explore what lurks in the Mystery Chamber and save the fate of the
Midnight Castle!
• STUNNING VISUALS AND SPOOKY CHARACTERS!
Meet a new
character in every scene! From the beautiful royalty, to menacing dragons and
trolls, experience a world of wonder! Your ques.
Midnight Castle Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Big Fish Games, Inc
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Midnight Castle Website
Privacy Policy: https://www.bigfishgames.com/us/en/company/privacy.html
Developer: Big Fish Games
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6 Most reported problems 😔💔
When I reinstalled Midnight Castle the started over from the beginning ID number 957356
I forgot to give my user name and ID. It's Whisper, ID 929617. I can't enter level 87! I have 130, 623 coin and only need 15,000 to enter level 87. Please advise. I enjoy playing this game but have been stuck for some time now. Also, how do I add friends? Where would I find a list of players? thanks for your help.
Hi! I am on level 86 and trying to open level 87. It says I need 15,000 coin to open it. I have over 115,000 but it won't open. Please advise.
Midnight Castle
by Bboysmom22
I have loved this game from the minute I downloaded it. I play this game a few times a day and have been known to stay up until wee hours of the morning playing it. I have even gotten 2 of my friends to play this game and they are as addicted as I am to it. I love the graphics. They are just out of this world. They are so detailed. I just can't get enough of this game. Keep up the good work!
Now I can’t get the new update to work! I have been trying for 3 days now and am so sick of this. I have tried to sign in in Facebook and still can’t get in. I just want to work my ranks. And you have to wait forever for the new updates. I am so sick of this! It’s been a long time since I updated my review and added to it. It just stinks that I can’t get in to do any of the help prompts the help page gives. UGH!!!
I still can’t get the download to update! I have played this game for a long time but now I am to the point that I might have to delete it!
Updated-Love the changes!
by Breathejoy
* oops! Spoke too soon. Great graphics, NO story, BORED TO TEARS with repetition that has no real final destination. 😒
Update! I haven't played in Months. Just checked in to see the holiday goodies,and they've made changes to how some of the quest items are obtained, making it easier to access. The new modes (night, mirror) are great, and switch it up enough to be less repetitive, and are done better than many other games I've played. I'm BACK to playing one of my favorites, been able to complete a few tasks in the past day, that I'd been trying previously, and the gave up. Happy!!!
Started out with great fun, but the story line has become nonexistent, characters morph or disappeared with no story to explain, areas I'd hoped would become new to explore just got left for a whole new area of the map to be open, but nothing new for actual rooms to explore. The worst is that sometimes I pop in just to play through all the rooms. Instead of collecting the items I will need, I get "awarded" coins. Then when I play to earn the items I do need, I still can't earn them, and have to wait an hour to play the room again? I'm done! There are so many other games to play. Pretty graphics, but not worth the stress to play the game as game-play. When I need hidden object rooms to'play I might return.
Killer graphics but...
by Hgghjighg
Be prepared to either downs a fortune or wait until the game decides to give you what you need to advance. In the hidden object areas, you often have to earn items to solve other puzzles. Somehow, that can not happen several times in a row. Of course you can just buy the item to solve the puzzle... or wait hours for the hidden object area to open again... or just pay to open the area again. I currently have three dif puzzles that can only be solved by items found in one hidden object area. It only opens once every 1/2 hour, and the last three times I played it, none of the needed items appeared. So I used gems to buy the one I was missing, turned in all the rings to the monkey... and didn’t get credit!!
I’ll prob keep playing this just fir the hidden object areas but I’m basically ignoring the rest of the game because it’s too expensive and doesn’t work.
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