🏷️ About: Vocera Collaboration Suite is a secure messaging and voice communication app designed for healthcare professionals. It allows care team members to communicate and collaborate in real-time, improving patient safety and the overall care experience. The app integrates with over 140 clinical systems and provides situational awareness and actionable patient data to inform clinical decisions.
- Provides important alerts and alarms for clinicians
- Allows collaboration with colleagues using patient information
- Has integrated secure texting and voice calling capability
- Call log in the app is nice
- Eliminates camera use
by Mccartem
Like other reviewers have said VoceraCollaborationSuite breaks all audio on VoceraCollaborationSuite . This includes Apple Music and podcasts. VoceraCollaborationSuite seems to pause whatever you are listening too, without rhyme or reason. Its also depletes my battery quickly. Stuck using VoceraCollaborationSuite while at work but immediately delete it so my phone is useful at home. This has been persistent with VoceraCollaborationSuite. From iOS 9- iOS 11. Multiple iPhones. Terrible terrible app.
by DR5ash
I work at a large academic medical center and partcipated in the pilot testing for a new secure messaging system. VoceraCollaborationSuite was working well until a spring 2016 update introduced new interference with iphone audio. Podcasts and audiobooks stop after 1-2 minutes when VoceraCollaborationSuite is installed. This bug was reproduced and reported to Vocera. We are now almost six months later without a fix. I am disappointed in VoceraCollaborationSuite and this developer.
by JeffL111
Love the idea of VoceraCollaborationSuite, but the battery drain is intolerable.
by Jjddbbdd
It drains my battery overnight from 100% to 40% when VoceraCollaborationSuite was forced off and airplane mode is on... so annoying please fix!
by Rockinrohde
My phone battery stats are showing Vocera sucking it down every day, all day. I’ve turned off background refresh, and LTE. Force quit, nothing helps.
by Patrickmdnet
New version does not activate speaker on incoming calls - only handset. Makes it impossible to hear when people call you.
by Daptomycin
Halved my battery life, doesn’t have an API for integrating third party messaging, looks like it was design for iOS v1.0, isn’t formatted to fit iPhone X, notifications routinely missed and delayed, customer service is incompetent at best and rude on average.
by Bsbeheh D Dhehehevevegv
VoceraCollaborationSuite is always asking to use my microphone and Bluetooth. Won’t let me just deny it once. Pop up occurs at least 20 times a day....very annoying. Did not use to do this in the past. Deleting.
by Heart Nurse <3
At my hospital, this has been chosen for the preferred method to call out the heart catheterization lab for STEMIs (heart attacks) and it doesn’t work over 70% of the time! It logs you out if VoceraCollaborationSuite (and doesn’t give you a warning) so you miss EMERGENCY calls!!!
by PharesMA
Sound configurations don’t work. Get random “phantom” banner notifications on my screen, then when I go to open VoceraCollaborationSuite there’s no message. I get the worst alarm sounds that one has ever heard coming through VoceraCollaborationSuite even when ALL notifications are set to OFF plus my phone is on SILENT plus my phone is on DO NOT DISTURB. This is the worst app I have ever downloaded. No exaggeration.
by Vocera Is The Worst
I’m forced to use VoceraCollaborationSuite as a physician. Slow, dysfunctional, voice recognition is trash. Have to take off mask all the time for vocera to understand something. Inexplicably no touch function to signin or add yourself to groups, have to go through the voice system which wastes minutes each time I have to go through it. Calls that come to me EMERGENTLY via vocera never goes through.
by CrazyTrojans
Can’t put a newline/paragraph in text messages. Why not? Who knows.
Sounds the text message alarm even though you have VoceraCollaborationSuite open and are typing a message. Why? Who knows.
Constant banner pop ups asking you to turn on Bluetooth. It needs to get to your devices, you see, even though there’s no reason for it to. Can you turn it off? No.
Sending a text message is pretty straightforward in every other app like this (e.g., TigerText), but Vocera makes you click three or four different buttons to do it.
Finally, Vocera is frequently incompatible with iOS upgrades, so they send messages not to upgrade. They often send these messages after the upgrades have already automatically happened.
Avoid VoceraCollaborationSuite. It is really, really bad.
by Rostern
VoceraCollaborationSuite works for HIPPARCHUS compliant communication. It is a pain in the rear for two major reasons. I
It does not show its message on the iPhone lock screen, even once “Face ID” identifies you. You have to unlock the phone, tap VoceraCollaborationSuite to see the message. You should be able to see your message once the phone identifies you.
VoceraCollaborationSuite desperately needs an “acknowledge” button with a distinct sound so one could acknowledge message receipt. Currently, acknowledging with a “thanks” or similar results in a new page requiring you to take out the phone and open VoceraCollaborationSuite to see that the polite dope on the other end sent a “you’re welcome.”
by Britt002
Message received is very delayed from when the message was sent. Also there should be a way to clear the message from your iwatch, it would help immensely.
by Dewereldreiziger
When you receive a call end your phone is not open (locjed screen) and you answer it, Vocera app Disconnects and then 10 seconds later it Reconnects to the user. This is not very helpful, especially in emergency situations.
by SueK07
Not only does Vocera eliminate camera use, but it is also causing my contacts to freeze. I have to use Siri or go through my text messages to make phone calls. Also, it keeps sending all of my vocera calls straight to voicemail. This last update was terrible.
by De Gasperi
Sometimes I get messages with hours or a day of delay, even having great wifi connection. In addition, my Iphone battery is drained by VoceraCollaborationSuite. It’s nice to have something separate from the personal messages but VoceraCollaborationSuite doesn’t do any better than regular text messages or WhatsApp, both are easier to use and you can send voice messages very quickly.
by Mintzps
The call log in VoceraCollaborationSuite is nice.
But, why does it have to fill up my phone's recent call list also.
Also hate that it pauses my audio after a few minutes. I have to remember to exit out of VoceraCollaborationSuite before I listen to audio.
by Akritori
Dont go by the somewhat dated UI appearance but if you look beyond that, VoceraCollaborationSuite is a solid accompaniment to any clinician that’s trying to juggle multitude of priorities on a minute by minute basis. Vocera delivers the most important alerts & alarms, allows me to collaborate using patient information with other colleagues on my floor or across my health system. It has integrated secure texting as well as “alexa-like” voice calling capability to, for instance, “call the on-call physician” without needed to look up who it is or needing to remember their phone number. Similarly, using voice, I could “Page Doctor McVille” and a text/page would be sent.
by I Run With Scissors Too
My podcasts are now no longer interrupted, or audio in general. I can now listen to an audio book and not worry about missing alerts, and without having to press play every couple minutes. Something that has been quite annoying, am happy it's not giving me problems anymore.
by Anthony_
VoceraCollaborationSuite is just running in the background and it is sucking my battery down. It will use about 30-50% of my battery charge in 8-10 hours. Signed out of Vocera and battery life back to normal. After 8 hours battery at 72% instead of 23%.
by RN7395
Is there a reason that spaces must be entered when sending texts to a specific room. For example you must text “4 8 0 2 nurse” you can’t type “4802 nurse”. Extra time wasted.
Also, when I type 4 8 0 2 I then have to scroll down past 4 8 2 0 and 4 2 0 8 to find 4 8 0 2. This should be fixed
When using a template, is there a way you can stay on that screen after clicking send?
Finally, VoceraCollaborationSuite drains battery life. Please fix
There are so many ways you could fix this tool, I wish you included staff more when you were creating.
by Msayler
VoceraCollaborationSuite continues to crash my camera, which makes me need to exit VoceraCollaborationSuite . Then, I forget to reopen it, so I miss a bunch of calls. Other folks with VoceraCollaborationSuite are having the same issue, please fix it!
Yes. Vocera Collaboration Suite is very safe to use. This is based on our NLP (Natural language processing) analysis of over 57 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.9/5 . Justuseapp Safety Score for Vocera Collaboration Suite Is 70.7/100.
Yes. Vocera Collaboration Suite is a totally legit app. This conclusion was arrived at by running over 57 Vocera Collaboration Suite User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Vocera Collaboration Suite Is 89.9/100..
Vocera Collaboration Suite works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
- Supports shared and personal devices to match BYOD policies
- Functionality inside or outside the facility over Wi-Fi or cellular networks
- Provides secure and auditable delivery and response reporting for alerts and texts
- Allows care team members to reach the right person or group at the right time via Active Directory authentication
- See and interact with Vocera contacts across multiple sites and manage personal favorites lists of users, groups, and global address book entries
- Presence and availability indicators
- Management of critical alarms and messages delivery through on-call scheduling
- Deliver content such as videos, audio files, documents, spreadsheets, and images securely to devices to ensure critical information is at everyone’s fingertips
- Permission-based access to patient data and care teams with optional access to waveforms and vital signs through integration
- Eases user transition between the smartphone application and the Vocera Badge when hands-free communication is needed
- Requires Vocera Messaging license, Vocera System software 5.8 (compatible with version 5.3 and higher), Vocera Secure Messaging software 5.8 (compatible with version 5.3 and higher), Vocera Engage software 5.5 for patient data access, Vocera Care Team Sync software 2.5.0 for care team data access, Vocera SIP Telephony Gateway, Vocera Client Gateway, and a Vocera user profile.
