Caf Status

Last Updated on 2024-10-11 by Caisse Nationale des Allocations Familiales

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⚠️ Most reported problems ⚠️

Not working

33.3%

Screen

33.3%

Account

16.7%

24 hour clock ⏰

Common Caf Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Caf network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Clear Caf App Cache and Data:
1. On android, goto Settings » Apps » Caf » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Caf.

On android, goto Settings » Apps or Manage Apps tab.
Click Caf » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Caf » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Caf

E-Mail: dev-cafmoncompte.cnaf@cnaf.fr

Website: 🌍 Visit Caf Website

Privacy Policy: https://www.caf.fr/allocataires/informatique-et-libertes

Developer: Caisse nationale des Allocations familiales

Apr 14, 2025, 07:15 PM
a user from Le Tampon, Réunion reported problems with Caf : Not working
Mar 29, 2025, 06:45 AM
a user from Noyon, France reported problems with Caf : Screen
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