InTouch app not working? crashes or has problems?

InTouch Status

Last Updated on 2021-12-06 by Bauer Digital KG

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Crashes

50.0%

Not working

50.0%

problems reported in the last 24 hours

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Have a Problem with InTouch: TV- und Promi-News? Report Issue

Common InTouch Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot InTouch app on iOS and Android devices. Solve all InTouch app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

InTouch iPhone Issues and Solutions

InTouch iOS app crashes, not working, errors
InTouch iOS app network issues
InTouch on iOS has black/white screen

InTouch Android App Issues and Solutions

InTouch has errors/crashing/not working
InTouch server network connectivity issues
InTouch has black screen

InTouch iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever InTouch app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix InTouch app crashes or not working on Iphone (iOS):

Close and restart the InTouch app on iPhone
Update InTouch app to the Latest Version for iOS
Uninstall and reinstall InTouch iPhone app
Update your iPhone to the latest iOS version

Fix InTouch on iPhone unable to connect to server/internet connection issues::

To resolve InTouch network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix InTouch black/white screen (blank screen) on iPhone:

Follow the InTouch iOS app troubleshooting guide Here →

InTouch Android App Issues and Solutions

Fix InTouch not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent InTouch app issues:

Force Stop the InTouch App
1. On android, goto "Settings" » click InTouch app. » click "Force Stop".

Update InTouch to the latest version on PlayStore

Clear InTouch App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "InTouch app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch InTouch.

Fix InTouch unable to contact server/ InTouch internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click InTouch » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got InTouch » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch InTouch on android.

Solve InTouch black/white screens issue on Android:

Follow the InTouch android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bauer Digital KG, developers of InTouch.

About this app

Erfahre in der this app App alles über Reality-TV-Stars, Soaps, Trash-TV uvm. • Was gibt’s Neues bei Sarah und Pietro Lombardi, Daniela Katzenberger, Carmen Geiss oder Angelina Heger? Hol‘ Dir jetzt die neue this app App und ab sofort hast Du Dein liebstes Promi-Magazin jederzeit aktuell auf Deinem Smartphone! Hier erfährst du es TÄGLICH! • Die besten Bilder der PROMIS PRIVAT: Stars nackt, ungeschminkte Wahrheiten, Baby-Fotos uvm. Soaps, wie GZSZ oder AWZ willst du nicht verpassen? Mit der this app App bekommst du alle Promi-News auf dein Smartphone. Du stehst auf Klatsch und Tratsch? Du liebst Trash-TV? Dank jederzeit abstellbarer Push-Funktion weißt Du bei brandheißen Promi-Nachrichten vor allen anderen Bescheid!