Contact Mensa Brain Training Support
Company Name: Barnstorm Games
About: Daily brain training courtesy of the original high IQ society.
Tailor your
training program and then train your brain the fun way! Play challenging
exercises developed by industry experts and accredited by the definitive high IQ
society, Mensa.
Mensa Brain Training Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Barnstorm Games
60.71% Contact Match
Developer: NeuroNation
E-Mail: app@neuronation.com
Website: 🌍 Visit NeuroNation Website
66.67% Contact Match
Developer: Lumos Labs, Inc.
E-Mail: info@lumosity.com
Website: 🌍 Visit Lumosity Website
53.33% Contact Match
Developer: Elevate Labs
E-Mail: hello@elevateapp.com
Website: 🌍 Visit Elevate Website
3 Most reported problems 😔💔
Milks Subscribers
by Skap34
I bought the app in May 29, 2021 for a two-year subscription. After a week of using it, the app required me to go through the tutorial everytime I log-in and after completing the tutorial and assessment, it would require me to sign-up for a subscription. Apple remind me everytime that I already paid for it, thankfully. Nonetheless, I am stuck with a trial version even when I already paid for a subscription. I contacted their support services and did not hear anything afterward. I wish I can have my subscription restored or get my money back.
Becoming unchallenging - doesn't scale difficulty
by Real-reviews-only
Can you make a switch for a harder mode? Or can it gradually increase difficulty? It always starts super low and doesnt work well on gradual growth through it's limited plays stages like "Square Sequences". Also it's frustrating that if I mess up once it sets the challenge-level back to beginner. Like I'm an idiot. It's not balanced right to encourage good growth in it's community even tho these games are fantastic. Can we fix this?
The Subscription
by Elena Fuller
Overall I think this is a pretty fun app, however, I’m disappointed that you can’t do anything on it anymore without a subscription. You can only play 2 of the games now without a subscription, and there really isn’t enough on the app (yet at least) to buy the subscription.
Have a Problem with Mensa Brain Training? Report Issue
Why should I report an Issue with Mensa Brain Training?
- Pulling issues faced by users like you is a good way to draw attention of Mensa Brain Training to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Mensa Brain Training customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mensa Brain Training.
