Collect Reviews

My app is constantly crashing. I open it and it kicks me right off. When I share photos 2/3 of the time the person says the link doesn’t work. They tell me they get a note saying “there is nothing in this board”. There is most definitely something in the board Collect just doesn’t work. Also, I really dislike this board thing. I don’t like Pinterest and that is not what we transfer it for. I just want to send people files!

Response to developer: I sent a message to support the same day I wrote this review. They told me to not close Collect until all the photos were completely downloaded....Collect takes way to long to download anything. I have literally never seen it say your board it 100% downloaded. It’s always stuck at about 11%.

First of all I’d like to say that I use the desktop version often and it is a great service so thank you for that. I just went to the site on my phone to transfer a video and found it saying to get Collect . Ok, fine, I thought, everyone has an app so I don’t mind and if there are ads or something that’s ok too. Instead I find something completely different than what I know wetransfer for, presumably trying to start some sort of Pinterest style network to cash in on that style of media sharing. When I want to send photos to clients I am certainly not going to be sending a board because it is not as professional, intuitive and simply not what I want. It was perfect on the website - even the older people I know who are not tech savvy that intel about it can use it and know what they’re doing. This looks like a “feature” that no one asked for. I am not saying I deserve this or you should change it for me - I don’t have any kind of self entitled motivations here but I did want to mention it because I know that a segment of your users will be pushed away from this and I’m afraid that you will try to do this on the website too. I hope you reconsider, or if you really want to make some Pinterest rival that you do it as some other name and keep wetransfer as what we all know and love, which is a simple and effective file transfer service. It is hard to find a reliable service like this so it would be a shame to see it go down this road.

NEW UPDATE: I wish I could increase the star rating. I have been unable to use Collect for almost two weeks. It hard crashes upon launch. I’ve been told that there could possibly be a bug and was assured that someone is working on it. I sure hope I don’t have to delete and reinstall Collect . If so, I fear losing all my content again. It’s so frustrating!!! If anyone reading this has another great option for large file sharing please comment.

UPDATED ONCE AGAIN: Although I still dislike the fact that the pictures are not in numerical order, Collect has started to freeze after the initial items have been saved but before the board is created. I’ve tried MULTIPLE times to get it past that point and nothing seems to change. I do NOT want to uninstall and reinstall due to the fact that I will lose all my boards. PLEASE FIX THIS BUG!!!

UPDATED REVIEW: I used to love Collect with one exception (the random picture order) but now with the recent update I feel the need to drop my original rating from a 4 to a 1 star. The recent update made Collect stuck in ‘optimizing storage’ for DAYS and when I reached out to cs I was told I would need to delete and reinstall Collect . When I did so, I lost all the previous content. Reloading and now (sorting) all the pictures is going to be a daunting task!!! 😡

I have the WeTransfer Pro Account and the this app app has a major bug with resetting passwords. When requesting to reset the password the email link never showed up in my gmail account. I had to reach out to their technical support team and they are not helpful at all. After a series of back and forth emails I was informed that I had to fill out a detailed report showing them screenshots of the steps I took when trying to reset my password. I finally got the same person and he sent me a reset link manually and stated “when their emails are rejected by a mail server, their mail server puts the user’s email on a bounce list.” And this is why I do not see a reset link from We Transfer. When I finally reset my password, with the link that was manually sent to me, I lost all my media on their boards. I sent the representative in tech support an email, if I cannot get my media files back, I want a refund.

Another issue not able to sync my WeTransfer account with the this app app on my laptop with my iPhone and am not sure if WeTransfer can operate on OS and Windows operating systems at the same time.

Collect is not worth purchasing. It’s better to use their free account.

What the hell is Collect? I’m trying to do the same thing on my phone as I do on my desktop. Transfer movie and photo files from my phone and send them like I do on my computer. I have large videos that are too big to email, I don’t want to create some board, or organize my files on here. I want to transfer my files that are too big from my phone to my computer or someone else’s computer. I’m not sure what the hell this is, but it’s NOT WeTransfer. Please offer what the website does, you can have all these other options, fine, but I want to transfer from my phone, get a link in my email as I do on my computer to a download link so I can download my large files from my phone to my computer!!! Why is this so hard to do with Collect????

I am thoroughly disappointed in what seems to be a gross misrepresentation of Collect as it relates to wetransfer. I simply wanted to submit a video per a work request via wetransfer yet because I was attempting to do so from an iPhone, Collect Store suggests this app. Big mistake!! An unnecessary added step and or steps and much frustration ensued. There was no way to verify if the intended recipient viewed the video on the this app board which was sent to them via a link in email linking them to the board on the this app App. Bottom line, this is akin to driving on a roundabout and ending up right back where you stared with NO definitive answers regarding confirmations of any sort. This is an epic fail unless these glitches are explained. Shame on this app App as representing itself as wetransfer when it’s really weglitches and we will confuse and confound you but provide no resolution. Ugh!!!

I really love wetransfer in the browser because it is super simple and artistic. When someone receives a wetransfer link, even if they haven’t used it before, even my grandma, they know exactly what to do with it. But on the phone all of a sudden you have to navigate this Pinterest like app with multiple steps to simply save things on device.

I agree with the other reviews here, I don’t really need or want this extra functionality. Maybe it was added so Collect is easier to monetize. I’m sure this app has its uses for other people, but when it’s bundled together with wetransfer it feels forced down our throats. Maybe it could be split into separate apps. I’m a fan of wetransfer - please keep it simple!

In an INSTANT I knew I just simply could not, should not, and will not trust Collect. When you are presented with packaging on an item you bring home, that is delivered to you from a reputable online store, or today’s downloadable software - as small as an App or as large as an update from Apple themselves or Microsoft or Google. We simply EXPECT everything to ‘present’ VERY well-written, grammatically correct, and with th correct spelling throughout. A rare occasional typo MIGHT, MIGHT be able to be overlooked. Too many of them, though, and ANY discerning professional eye (or nearly ANYONE with a college education) will just promptly LEAVE YOU and your unchecked product write-up, feature description, and history/list of attentive “bug fixes” go straight to your competition.

The software in honest fairness isn’t bad. Not at all! But at decision time ‘presentation’ is everything, and this Entrepreneur NEEDS TO accept what he is good at and what he is NOT good at - and hire someone to clean up ALL he has written. And then also stay on to do ALL writing in the future. I saw what I saw and I am OUT! But I wish you well

Brian

Yesterday was my first time using Collect. I needed to send a number of files - both photos and videos - to a client. The client requested that I use WeTransfer. All my files were on my iPhone, Collect is where I was directed to WeTransfer from my phone (Due to my profession I send and receive photo files all the time so I am well acquainted with using WeTransfer service on a computer. This was a first trying to do it from my phone). I started trying to send at 7pm, the files were due by 9pm. I did not make the deadline.

App kept having errors and freezing intermittently.
App also lost the carefully curated order that I had the files in. So I tried to make image notes but I only made a few because that process was also too slow and too cumbersome.
I thought that was the point of the Boards was to be able to put things in order like a moodboard? Not only did it not preserve the order in which the files were uploaded there was no fast and easy way to put the files in the order in which I wanted. Nothing was fast nothing was easy. Collect might be great if I had time to sit and learn and figure it out but it certainly was not intuitive or fluid for a first use. I paid for this app Pro just in case I needed it because of the files that I was sending. But needless to say I won’t be keeping the subscription I can’t imagine I would be trying to use Collect again.

I hate leaving reviews because it's a waste of time, but my frustration gets the better of me. I sincerely resent the fact that Collect puts up countless road blocks to simply downloading the files I've received via wetransfer. I've read prior criticism of Collect 's complete deviation from wetransfer's purpose and simplicity. And I see not much feedback has been taken to heart. I want to download a video...I want to download a photo. I don't want to create a board, or copy to a photo which isn't my photo library but instead some kind of new folder or...I don't even know! Collect is confusing and overbearing and useless and I'm so frustrated at the developers for not getting it already. Start listening to users and for goodness sake... Keep it simple!

...the shiny, cool images in the description are not what you see in reality. I just saved 3 news clippings, then opened Collect .
What did I see? 3 lonely post-it notes looking like they were from the 1980s floating in blank space — and titles that look like the long, tedious passwords we’re all supposed to use, but never do.
Not offered an option during save to add/change titles on clippings, so that’s one problem. Another is editing them. I don’t think you can.
Maybe Collect is packed with wonderful features that will transform the universe. I dunno - the clunky, poorly thought out user interface was enough to put me off of this one. It’s like buying a fast car but hooking it to a depressed burro to drag down the street.
I have other WeTransfer apps — and they’re afflicted with the same problem: good, even great apps hobbled by insufficcient thought into the user experience. Pity.

I really wanted to like Collect. Ive been searching for a place to put things I want to remember for years, and none of them have stuck. I really like the ui and feel of Collect , unfortunately this app has no native ipad app so you are forced to use it in portrait and hit the zoom button. (i only use my ipad in landscape so this is very frustrating.)

Also unless I’ve missed it there is no kind of account syncing so the this app app on my iPhone, and the one on my ipad are essentially two different brains until i text myself a link to join an individual board. This works perfectly if I’m sharing something with a team member or my wife but I’d really like just one place to put stuff and keep track of it on all my devices. I already have a paper account that keeps all my journals in sync why not just make it universal?

This doesn’t have anything to do with Collect but i dont see how adding by we transfer to the name is necessary. As a normal person who has only heard of we transfer advertised on a podcast or two it doesn’t really add anything to the experience.

Ill keep this on my devices for now with the hopes that we transfer continues development on Collect. But I’ll just keep throwing junk i need to keep track of in notes for now.

I typically use Dropbox and Pinterest for similar purposes, but I thought I'd give this app a try for organizing boards that are hopefully easier to access for others. My partner and I are moving in together, and I'm using a dedicated board to post inspiration and links to products.

While I've only viewed it logged in on my phone so far, it seems promising.

Unfortunately, I'm having trouble with one basic, major feature: deleting items. Even though I click to delete and then confirm when prompted, items do not delete from boards + single item views. My workaround is to "move" these items instead to a "trash" board which actually removes them from the other board/views. Pretty weird flaw, though. I even updated a bit ago to see if it squashed this bug, but no luck.

UX-wise, it would also make more sense to have the "boards" tab be the first, default screen before the "all items" one at the bottom of the interface. Since the primary functionality revolves around themed collections of info, there's little use in seeing content from all boards smooshed together when launched.

Otherwise, cool idea, and I have loved WeTransfer on its own for ages, so we'll see how it goes!

I hate the fact that I have to unlock my iPhone just to hit play again every time my project is done playing. I listen to my projects throughout the day while I’m at work and I work at a restaurant so I have to wash my hands unlock my phone just to press play every like 4 mins. It would make my life so much easier is I could just hit repeat and it plays my project over and over again. My productivity would go up, and my stress would go down! Hope you guys add repeat feature. Thanks! Oh and if there’s already a way to repeat a project please let me know lol. Thanks!

I would almost consider using this as an alternative to Pinterest. I like that it's not cluttered with ads and distractions, and that it makes it easy to share image collections without asking anyone to sign up for a Pinterest account. I don't like that the board view is so narrow - only two images across with a lot of empty space on both sides. I'm on a 12.9 iPad and it seems like a lot of wasted space. The all images view fills the screen with 3 images across and looks so much better; I wish I could view and share boards that way. I also don't like that I can't seem to rearrange images on my board once they're there.

As a programmer and web developer I was working on my ideal app to store collections like this and no other app that exist was good enough for me. this app hits almost all my needs though and the UI and UX is awesome. Very nice share card integration to easily add images, bookmarks, files, nite, you name it to any existing board or even create a new board without even opening Collect ! My only issue is the price is a little to high for what I would like to pay. Would love to see a lifetime subscription for like $100 or something or else make the monthly cost like $1.99. Other than that Collect is currently the best of its kind and I use it daily! Thanks

As a life long artist I hope I have the experience to realize when I come across a gem. I think I have found exactly that in paper. Kudos to the developer. I’m blown away by the ease and simple use of Collect. I rarely write a review but feel compelled to do it simply because this is an incredible piece of techno. I would like to thank the creators who obviously have thought out and implemented a great design. I am purchasing the pro edition forthwith something I also rarely do. Cannot wait to use all the tools available on this awesome tool. Someone deserves praise for bringing this all together . Even someone whose not necessarily an art enthusiast can pick this up and create just about any type of visual media. Keep up the great work it’s appreciated. I have To go got many great ideas bouncing around in my head that I need to get started on.

I seriously searched for a long time to find a way to organize all of my screenshots and things I wanted to remember to get them out of my camera roll...I thought I was going to have to create an app somehow myself until FINALLY I found an app for it! It’s super user friendly and allows me to keep them all organized into different boards just like Pinterest! Also the bonus is all of my favorite workout videos can be saved too for easy access while at the gym!Thank you so much for creating Collect.

Hi! In my spare time I write short stories, and I am currently working on a book! I use this app to gather mood boards for each of my stories, and it works very well. I've been using it for probably a year, and it really helps me with my writing process because I'm a visual thinker and its helpful for me to be able to see the general idea of the story laid out in front of me in photos. One thing I would like to see improved is the board feature. Maybe a color pallet option for mood boards. It could be like some dots of color underneath the title like where the shared participants profile's go. Also maybe an option to specify what exactly the board is for (mood board, idea board, file storage ect.) I think that's all the ideas I have for now, but I might edit this review later if I think of any more. Thank you for reading my review!

-Charlotte

I’ve been using Bing share for a few years now; at least three years…Recently when I tried to go in and add some photos to one of my boards I was cute to update my app which I did and I’mPaying the difference at the moment however I would like to know why all of the photos that were in my board have disappeared Collect is not acting properly when I send a link to my clients; And,And I cannot find customer support through my settings PLEASE HELP!!!!! I do want to continue using Collect but it’s not user-friendly since I updated!!!!

I wouldn’t give Collect any stars but was required to give it one! Unless it’s just my phone which I highly doubt it! This is possibly the worst app experience ever!!! I don’t know how Collect works and the functionality is very poor. Trying to use Collect left me very frustrated! I work for Apple in tech support and I’m very tech savvy!!! The developer needs to create a better version ASAP to correct the bugs in this one! I was extremely let down and wasted a great deal of my time trying to view some images sent to me! App kept closing every 2 minutes and I had a to keep downloading the link! Definitely wouldn’t recommend Collect or let alone use it ever again.

While I am sure the board and various other options you have, has been made for a reason, I suppose one should also have a option to simply upload a file and share a link.
Call me impatient, but I would rather not waste time trying figure out the point of a board and understanding whether the board is located locally on my phone or on your servers, especially when I need the link sent as soon as I possibly can.
I spent 20 minutes populating my board and then saw a progress bar that showed “updating” 1 item stuck at 50%. Not to mention the first board that was presented to me had some pre populated junk.
Not sure what your aim was.
App removed.

I recently got a new device and wanted my scanned film photos on it. Since now, I have been keeping them almost exclusively on Collect as that is how my photo lab sends them to me, which was probably my first mistake. Since there is account syncing feature, I had to manually send links to myself through AirDrop. Unfortunately, after only successfully uploading, sending, and downloading one board, all other boards I attempted to send not only failed to send but disappeared from both devices. I don’t have these files anywhere else, and as these are film photos I either have lost the negatives or will need to pay to have them scanned again. I blame myself for placing so much trust in Collect.

I love the actual desktop web version of WeTransfer. I have Plus and use it all the time. Sometimes I’ll upload a huge file and it shows me 30 mins or so until it’s fully uploaded. So I’ll set my timer and go walk the dog and then I log in on my iPhone to grab the link to send to the client when my timer rings.
I’m then left scratching my head wondering why and how on earth this iOS app can’t even do that??? I have to log onto their website.. which is fine.. but why have an app if it can’t do that basic function of seeing your recent transfers and being able to access the links to share??

I guess it’s good for creating boards but didn’t Pinterest already corner the market on that? Yikes.

We transfer isn't dropbox or even drive… It used to be so easy to send a file from your phone. You literally clicked on the video and hit send to the email address of your choice. Now they make you make sharing boards? So that you have to export the file already on your phone back to your phone (which doubles the storage space a video or picture takes on your phone)
I tried to upload 4 videos onto a board to share with my wife, and it would only export three of them saying that now I'm running out of hard drive space while exporting. Stupid! Quit trying to make a great app something that it is not.

I hate the new “upgrade”.
It’s a downgrade. How is the change any better??!
Firstly, I want to know to whom I’ve just sent my video. What their address was, so I can confirm that I even spelled their address correctly. Sometimes I misspell but don’t realize it, yet wonder why I hadn’t heard back from said addressee.

Secondly, I want a confirmation that it went through without a problem, or o have to wonder. And I want that confirmation sent immediately to my email. At the VERY least, it should say “SENT!”
Thirdly, I want confirmation that it was received by the party to whom I’ve sent it.
How about a confirmation too, once it’s actually been viewed?

There’s too much uncertainty and worry with this new “upgrade”. It’s like I never know what’s happening with my videos. I just figure they’re out there floating in limbo somewhere while I worry that I’m missing out on another acting job.
BTW, how in the heck do I delete all of my old video auditions from my past WeTransfer “boards” I e shared???
So sad.......what DID you do and who decided these changes were enhancements.....
🤮😠

As someone who has thousands of notes in Evernote, I really love Collect because of the visual component, through boards, that it brings. Some suggestions to make it perfect :
I would really love a dark mode
iPad app would be great with easy account syncing
Being able to clip full articles instead of just the link, like Evernote’s clipping function.
Thank you devs for you hard work!

This app is dangerous. 4 years of our business’s photographic content has been lost. Boards not synced, as there is a glitch with the soft ware. The app takes no responsibility, there was a problem on their side with syncing. Shocking and frightening. It is not safe to store content

I cannot uploade live photos taken on my iPhone 14 to the app

Every time I try to upload a video to a board that I'm an editor of, regardless of size or format of the video, I get an error that says that the file type is not supported. Videos uploaded straight from my iPhone not supported? If that's really the case then this app is less than useless. And what makes even worse is that I'm a We Transfer Pro subscriber! There is no excuse for this kind of crappy app.