Contact Bivy Support
Company Name: Headgate Studios
About: * 21 different adventure types, Hiking, Biking, Kayaking, Rock Climbing and
Backcountry skiing all in one app.
* 40,000+ adventures fully mapped - never
get lost again!
* Share adventures with your friends, build up your profile and
contribute your favorite photos and routes.
Bivy Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Headgate Studios
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Bivy Website
Privacy Policy: https://www.bivy.com/privacy
Developer: Headgate Studios
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3 Most reported problems 😔💔
Doesn’t work when you need it to
by Cambridge Cory
I hadn’t used my Bivy stick in over a year, the app has been updating regularly. When I opened it I had high hopes since it looked like it had been worked on. When I went to send a text it instantly crashed every single time on my IPhone 11 Pro. It used to only crash with special characters but now it crashes all the time. Absolutely useless. My wife was able to use her iPhone 12 to send the text we needed. What if she wasn’t there? I think of this device as a lifeline and it is not reliable. I will be switching to Garmin.
App is a problem can’t even activate Bivy
by Saorsail
Purchased a Bivy yesterday and have been trying to activate it ever since. The app gets the user name and sets up sos info but won’t activate. Trying to “activate” results in a screen that simply tells me I am logged in. I log out and try again, same thing. I tried to send a support message from the app and that doesn’t work either.
You think for the price of a monthly plan and their revenue from the plan activating would fool proof. If they can’t get that working right, what can you expect for the features you need?
Recent Log In Trouble
by Sarahla93
I used this for the first time a couple weeks ago and had no problems! Was able to send texts and location in an area with no service. Now I can’t even get the app to work at all. Refuses to let me log in. Constantly says no connection even when I’m on wifi and good cell reception areas. On the website itself I can log in with no issues but the app is useless to me now.
Have a Problem with Bivy - Messaging & Navigation? Report Issue
Why should I report an Issue with Bivy - Messaging & Navigation?
- Pulling issues faced by users like you is a good way to draw attention of Bivy - Messaging & Navigation to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Bivy - Messaging & Navigation customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bivy - Messaging & Navigation.
