Contact FATMAP: Ski, Hike, Bike Maps

Listed below are our top recommendations on how to get in contact with FATMAP: Ski, Hike, Bike Maps. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact FATMAP: Ski, Hike, Bike Maps. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Terrascope Ltd

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  By TJuby

  1

  Horrible business mode that screwed over past users

  I was so excited when I first found this app and started using it. It was great. There were some features you could use for free: Downloadable Maps Limited overlays Etc. And there were some features that you could access once you purchased a membership. Until recently, I used this app regularly for scouting my trips into the back country. Then, in the latest major update this company decided that they would require the membership for most of the previously free features like overlays and downloadable maps. It’s absolutely disgusting when companies offer some features for free for a long time and then all the sudden decide to make those features paid features. I was going to buy the membership until they pulled this horrible business decision to screw over it’s past users.








By Me17474816
2
Good start but needs route discovery
I use Gaia Maps and Maplets (and Google Maps)- all these apps serve a distinct purpose. Unfortunately, this app does deserve the phone memory. On an iPhone SE the UI is a little choppy. This app is like Google Earth, it doesn’t really add any value beyond that for me. And being old fashioned, 2D topo maps are just fine to use when exploring outside. So what does this app need? I could see something like this being popular once AR is more widespread, but what it’s missing is everything else needed in backcountry navigation like layer support, trail names, route tracking, the ability the effortlessly find new trails.


• 
  By Siskel22

  3

  Some easy fixes would help

  I use it to orient myself to new ski areas before I arrive or maybe after a day or two, and it can be great for that. One huge annoyance: when you press a ski run to see its name and get info, the entire view reorients itself - I guess so you can see the entire run from an angle the developers like. Super annoying to have to re-orient the map manually each time I highlight a run. Makes me afraid to highlight a run at all Please fix this!

1. Pulling issues faced by users like you is a good way to draw attention of FATMAP: Ski, Hike, Bike Maps to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a FATMAP: Ski, Hike, Bike Maps customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FATMAP: Ski, Hike, Bike Maps.