Contact FATMAP: Hike, Trail & Ski Maps

Contact FATMAP Support


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About: FATMAP is the #1 app for mountain sports. Explore the mountains with confidence
with the world's most advanced 3D outdoor map.


 
  2024-04-22

FATMAP Customer Service 👿🤬😡😠💢😤

FATMAP: Hike, Trail & Ski Maps Contact Information

Listed below are our top recommendations on how to get in contact with FATMAP: Hike, Trail & Ski Maps. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact FATMAP: Hike, Trail & Ski Maps. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Terrascope Ltd



Verified email  

Contact e-Mail: [email protected]




Privacy & Terms:

https://pages.fatmap.com/end-user-agreement/

https://pages.fatmap.com/privacy-policy/




Read 3 Customer Service Reviews 😭😔💔

3.8 out of 5

Horrible business mode that screwed over past users

2022-04-29

by TJuby

I was so excited when I first found this app and started using it. It was great. There were some features you could use for free:

Downloadable Maps
Limited overlays
Etc.

And there were some features that you could access once you purchased a membership.

Until recently, I used this app regularly for scouting my trips into the back country. Then, in the latest major update this company decided that they would require the membership for most of the previously free features like overlays and downloadable maps.

It’s absolutely disgusting when companies offer some features for free for a long time and then all the sudden decide to make those features paid features.

I was going to buy the membership until they pulled this horrible business decision to screw over it’s past users.

Good start but needs route discovery

2022-05-06

by Me17474816

I use Gaia Maps and Maplets (and Google Maps)- all these apps serve a distinct purpose. Unfortunately, this app does deserve the phone memory. On an iPhone SE the UI is a little choppy. This app is like Google Earth, it doesn’t really add any value beyond that for me. And being old fashioned, 2D topo maps are just fine to use when exploring outside.

So what does this app need? I could see something like this being popular once AR is more widespread, but what it’s missing is everything else needed in backcountry navigation like layer support, trail names, route tracking, the ability the effortlessly find new trails.

Doesn’t work offline

2022-05-13

by Philadelphia Collins III

This app is trash. Software and mapping is great, but takes up nearly a gig of space downloading an offline map and it doesn’t load the topo when you pull it up. FATMAP is better used on a computer and cross referenced with Gaia GPS or another better offline application. Very disappointed. I’ve now tried to use this on two canyoneering trips in southern Utah, a backcountry ski tour in the wasatch and a 3 day raft trip in Idaho. Worthless. I want my $30 back.


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