KCLS Reviews

KCLS Reviews

Published by on 2021-03-17

Save time by managing your King County Library System (KCLS) account on your
mobile device. The KCLS app makes it easy to discover and rate titles, place
holds, renew items, and find library locations. Features: • Find items in
our collection, using filters to zero-in on what you’re lo...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


KCLS Reviews


  • By

    The Done and Cancel Button doesn’t work for the Refinements

    Reproduce step - 1. Go to the search page to search any keyword;2. Click “Refine” button and get into the refinements page; 3. Select any option from “Availability” drop down widget; 4. Click “Done” or “Cancel” button, you will find that the button doesn’t work.





  • By

    Performance is awful

    The performance of this app is awful. For example touch commands seem to be asynchronous and the expected UI shows up much later after I’ve tried other commands. So when I tap to put a book on hold the hold confirmation shows up while I’m doing something else like a search and I no longer have a context as to which book it thinks it is trying to put a hold on. Or just wait for the spinner to spin as it seems to almost always be there. Fortunately the web page for KCLS works. Skip this app, use a browser.


  • By

    Convoluted

    Here's the work flow to find and download an audio book: 1. Open app 2. Sign in 3. Search for audio book 4. Click on the desired result 5. Get transferred to web browser and kcls web page 6. Sign in again 7. Place a hold When the book becomes available 1. Open app 2. Navigate 3 pages deep to find the available book 3. Click the book to start the download 4. Get transferred to web browser and kcls web page 5. Sign in again 6. The page says "book not available". Ignore that 7. Choose download format 8. Now a button appears to start the download. Click it. 9. Get transferred to the overdrive app 10. Sign in again 11. Finally start the download. You can do all of this, including signing in 3 times, without ever leaving the Overdrive app. So, I see no point in this library app at all. Just use Overdrive, or log into your account in the web browser.


  • By

    Tricky refining results in search

    I have loved this app for the last three years, but as of recently the “DONE” button you use to refine your results when searching isn’t working. Still a good site, but no longer great. I have emailed the website/app support twice with no response or change in the problem.


  • By

    What happened to the Refine feature?

    I usually love this app! Unfortunately, within the last couple of months the “Refine” feature seems to have stopped working. Will this be fixed soon? I tried uninstalling and reinstalling the app to no avail.


  • By

    Refine searches

    None of the features to refine are working. I can choose to refine my searches then the “done” button doesn’t work to confirm my refinements. Very frustrating. Has been like this for a few months.


  • By

    Locks up when trying to clear cache

    Just installed the app. For some reason, the first thing I did is to go to Settings > Clear Cache. (Just because I love setting things.) When you tap the "Clear Cache" button, the spinner will start spinning and it will never stop. All UI controls become unresponsive. Have to force quit the app. (KCLS: Great job with the testing!) iOS 9.3.5





  • By

    Unloved compared to the website

    The design in this app is very outdated (not only in appearance, but the keyboard and popup windows make it obvious that it's still targeting non-Retina devices). In addition, I wish I could add my library card to my Apple Wallet.


  • By

    Constantly Crashes

    The app is almost unusable due to instability. I have about 10 books in my for later list. Can’t see what they are because app shuts down every time I try to look. Very buggy. Needs a lot of work.


  • By

    Please optimize for iPhone X Screen!

    This app is adequate at best. Since our property taxes finance your operations immensely, can you please update this app so that it’s optimized for the iPhone X screen? The black bars on top and bottom are quite an annoyance. Thank you.


  • By

    Works good, except....

    Location function doesn't work, therefore unable to find a library location.


  • By

    iPad bug

    I love the King County library system and the app on iOS works well enough. On the iPad, the app is forced into portrait and cannot be used in landscape. It also does not scale to the iPad screen. I hope that the Kong County libraries devote some resources to make the app more robust.


  • By

    Looks horrible on an iPad

    E-books look great on the latest iPads. Maybe someday, the KCLS app will too.


  • By

    Very helpful

    KCLS items are easy to find in the app, set reserves, manage reserves to postpone if I will be traveling.


  • By

    Great!

    This is a better app then you think. Very essential.



A better way to Contact apps


You can now contact KCLS customer service directly
via Email using our new site - AppContacter.com

Contact KCLS directly


Is KCLS Safe?

Yes. KCLS is very safe to use. This is based on our NLP (Natural language processing) analysis of over 37 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.5/5 . Justuseapp Safety Score for KCLS Is 47.6/100.


Is KCLS Legit?

Yes. KCLS is a totally legit app. This conclusion was arrived at by running over 37 KCLS User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for KCLS Is 47.6/100.


Is KCLS not working?

KCLS works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with KCLS? Report Issue

Leave a comment:



Why should I report an Issue with KCLS?

  1. Pulling issues faced by users like you is a good way to draw attention of KCLS to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a KCLS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using KCLS.


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